I am not getting proper guidelines from apple regarding the querry

I am not getting proper guidelines from apple regarding the querry, really iPhone is headache for me as I am unable to use the same from last 10 days

If you would like help from here, you'll have to say what the problem is.  "Unable to use" and "not getting proper guidelines... regarding the query" tells nothing about your problem other than your phone isn't working.
Also, judging by your other post where you are looking for an alternative to the iPhone, do you want a non-Apple phone or do you want your problem fixed.  No sense having people waste their time helping you fix this one if are going to get another phone.

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    The Best Alternatives for Security Questions and Rescue Mail
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contact Apple support.
        c. Rescue email address and how to reset Apple ID security questions.

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  • How to get direct support from apple

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    is this forum being maintained exclusively by iPod users or are there any apple employees helping too?
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    Is there otherwise some other way to get help online from apple or are we on our own, just as if we were using any piece of freeware software?
    It depends on the problem. If you're having a technical problem with iTunes or an iPod, you can call Apple tech support (there is no support via email for problems with Apple hardware or applications). The call may not be free, depending on when you purchased your iPod and whether or not you have AppleCare for it.
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    I cannot avoid getting the iTunes Store in Spanish language.
    To the best of my knowledge, the Spanish iTunes Store itself is only available with Spanish titles, etc., regardless of what language you have your system set for.
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