Changing the printer cartridges for a HP laserjet 2840

Having a problem with the wheel not going to the next cartridge...there is a message on the display saying "incorrect yellow" but the yellow cartridge has been taken out and it will not go to the next slot. I am out of warranty and need my printer can anyone help??

I have a similar problem, maybe its the same for you, im my case the printer broke down because the cyan ink cartridge was not properly placed on the printer. An error of “Incorrect Yellow” was prompted on the printer screen because it was the yellow cartridge that ended up on top because the cyan ink got stuck at the bottom. What I did was I opened the printer and lifted the lock for the ink rotator. It’s located on the right side of the rotator if you were facing the printer. It’s a silverish metal in between the group of gears. I lifted it up using a screw driver. I was able to rotate back to the improperly placed ink cartridge and replace it back. properly. When latched properly the printer worked again. I’ve placed the top cover back and its ready for printing again. I got the instructions on how to open the top cover in the link below
http://h30499.www3.hp.com/hpeb/attachments/hpeb/bsc-413/172137/1/329430.pdf

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Hi there crazytalk,
Could you provide the community with a little more information to help narrow troubleshooting? What operating system are you using and what program are we printing from?
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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Opinions expressed are mine and do not necessarily reflect the opinions of HP.
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Hi,
Trible post. Please use:
http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/HP-solution-center/m-p/4790405
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HI Triceratops:
I am pleased to assist you with this issue!
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Sparkles1
I work on behalf of HP
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"For those who may be interested in knowing why safe boot mode: it is likelz that my anti-virus SW Kaspersky denied the installation."
You should read this:
http://www.reedcorner.net/mmg-antivirus/

Changing the printer cartridges for a HP laserjet 2840

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