Charging for unanswered mobile phonecalls

Why to BT charge 21p to ring a mobile phone even if its not answered?  Recently I misplaced my mobile phone in the house, so called the phone to locate.  Ive been charged for this, even though I didnt get through to the messaging service, I just heard the phone ring and stopped after 3 rings.  Bit unfair?

There is a standard setup fee whether answered or not. Thought it was 15p ( and maybe 6p for first minute)
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  • Why I am being charged for Total Mobile Protection when I never asked for it?  I just checked my bill on My Verizon and was surprised at this additional charge.

    I just checked my bill online after upgrading my phone to a iPhone 6 and now I am being charged for something called Total Mobile Protection.  Is this some kind of phone insurance or something?
    I was never charged this before so was kind of upset to see it added on without my permission/knowledge (I specified to the Verizon Wireless agent in the store I went to that I only wanted the contract for the $60  2GB and Unlimited talk/text plan that I currently had.  They said that would work).
    How can I get this extra $10 a month off my bill?

    When you upgrade online you do have the option to deny this though the deny option is way down the page. make s it look like you have to choose an insurance option. Also I've done 2 recent upgrades in a retail store twice and both times they added the protection without asking. Luckily I always check my account so I easily removed this feature on the first day. Let's just say I won't be upgrading at this store ever again. No wonder people get mad when they upgrade multiple lines and their bill is $30, $40, $50 higher than what they a were told because of this unasked for feature.

  • Unlimited Plan - charge for China mobile

    Hi ,
    I had just subscribed to the unilmited plan which suppose to cover china both mobile and landline.
    But i just confirmed that 2 of the mobile number i called were charged.
    Please advise.
    REgards
    Solved!
    Go to Solution.

    Hi,
    I have checked your account and it shows that you have subscribed to Unlimited World subscription that is bundled with Skype Premium. Please see here: http://www.skype.com/en/offers/skype-with-love/
    Moreover, please be informed that the countries covered by this subscription are different from  the Unlimited World subscription that is on this link:
    http://www.skype.com/en/rates/
    To view the countries included in your Unlimited World subscription bundled with Skype Premium, and to check if it covers calls to landline only, or both landline and mobile:
    1. Sign in to your account: http://www.skype.com/go/myaccount
    2. On the left panel, click your subscription.
    3. Next to your subscription, click Settings. A summary of your subscription is displayed on the left. Click the destinations link to see what countries are covered.
    Furthermore, please be informed that the Unlimited World that you have does not cover calls to China mobiles and landlines. You can browse the countries that are covered by each subscription on our website:
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  • HT1454 I need a car charger for my Apple Iphone 4 S, which is suitable please

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  • I just bought a power adapter and it is not working, says "not charging".   The same for the mobile charger.   Anything I need to do in the setting?

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  • T-Mobile UK now charging for tethering!  Is there a workaround?

    I have been using tethering for a few months on my iPhone 4, mostly for email access and limited internet browsing.
    Yesterday I got a shock. I hooked up as normal but instead of being able to browse, I got a T-Mobile intercept page forcing me to but Pay-As-You-Go mobile broadband access. £15 a month or so, which would double what I pay today.
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  • I am already paying for data so why is there a charge for tethering?

    I would really like to upgrade my Droid to a Droid 4 and use the WiFi hot spot feature. I have not done so yet because Verizon wants to charge me to use this feature of the phone. This appears to be illegal and I cannot understand and justify paying a monthly fee for something I am already paying for. I have seen a few posts on other websites trying to explain why Verizon or any other provider can charge for enabling a feature and not providing any additional service to the consumer however they are all very flawed attempts. I just want a VERY VERY VERY good reason why this is legal and justifiable. Please give me a convincing argument as to why anyone can charge twice for the same thing.
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    Q: Am I allowed to use more data now that I am paying more?
    A: No, if your data plan is for 2 GB per month, you will be charged extra for using more than 2 GB in one month. This includes the data usage of the phone and other devices while they are tethered to your phone.
    Q: Is there any reason to charge for tethering?
    A: (My opinion but I would like to be proven wrong.) The only possible justifiable reason may be for those who have unlimited data plans. Verizon and other providers must provide a level of service that customers will be pleased with. I could be wrong but it would be difficult for someone to use too much data on their phone alone. (I know there are exceptional cases but this is true for the majority.) Verizon and other providers plan the network based on an average (i.e. 1 GB per month) usage for each phone with data. It is much easier and more likely users would consume more data if a device such as a laptop is tethered to the phone therefore users with unlimited plans would cost the provider more money to increase the bandwidth of the backbone. (Limited plans will be charged more but unlimited data customers are not as there is no limit, which is a problem.)
    IMHO: The right thing for Verizon and other providers to do is to stop requesting that phones be shipped which require a provision from the provider so they can charge for the feature. There is legal precedent that it is illegal for a provider of a service to charge a customer for additional devices using their services if the provider is not providing additional service.
    In order for Verizon and other providers to address issues with network capacity and unlimited data subscribers there are a few options available. One is to provide an incentive for those users to switch from unlimited to limited data plans or provide a credit for a device upgrade, etc. An other option is to keep things as they are with phone provisioning but provide tethering to limited data users for no additional charge and to charge users with unlimited plans for tethering. (BTW: I think is the best option.)
    FYI: I do have an unlimited data plan and would be willing to switch to limited data if tethering were included and the prices were the same. Right now there is no incentive for me to switch to a different data plan especially if I need to pay for tethering in addition to limited data. I currently have an iPad with AT&T service which is an additional fee I am paying but if I drop the AT&T plan, upgrade my phone, and add tethering, I would be paying more and getting less so why should I? (The less is that my iPad would not get email updates, etc. except when I turn the WiFi hot spot on, which I understand runs down the battery so you do not want it on 24x7. Oh, another reason Verizon and others should not charge for tethering as tethering is not available 24x7)
    Please I would like some straight honest answers to why it is legal for Verizon and others to charge for tethering and why I should pay for it.

    I want clarify what I am asking for as I fear that many people may be thinking what Wildman stated which is not true. I think it is presumptuous for Wildman to think that I am not sincere and that I will not award points for a correct answer. The closest one to come to a correct answer thus far is jimfitzgerald however I need to see the policy or something in writing that explains what jimfitzgerald stated.
    To help clarify what I am looking for, I will respond to some earlier posts as I think it may help.
    BTW: I think it is premature to ask that points be awarded but I will put a deadline and a default to this discussion. If I don't see a good answer to this post by next weekend, I plan to award the points to Wildman as the points seem to be of importance. I am actually hoping that a good answer is provided so that it will help anyone else who is in the same situation as myself. I think there must be a good answer as I would hope that carriers would not charge for this feature if they are really not providing an additional service. I also would hope that customers are not gullible enough to pay for something twice which on the surface this appears to be. This does seem to come up enough that the carriers should do a better job explaining what they are providing.
    From: jimfitzgerald on Feb 18, 2012 at 12:06 PM
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    Response: Please provide a reference to the Verizon Source which states this and I will award points as this is an acceptable answer and is what I am looking for as stated in my original post. I cannot just accept a general statement like this as it will carry no wait if I get charged for going over my data limit.
    From: rcschnoor on Feb 18, 2012 at 1:21 PM
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    Response: This is incorrect as the 4G LTE connection will not be able to provide any more data per second than the phone itself. I think you meant to state that you may consume your limit of n GB per month in a period of a week on a laptop verses 3 weeks on the phone which is correct. If you continue to consume data past your limit, you will need to pay more for it so what is your point? If you don't pay more for going over if you have the tethering plan then that makes all the difference. This would be my misunderstanding and would be an acceptable answer. If this is the case, please point me to the Verizon documentation which states this and I will award points.
    From: rcschnoor on Feb 18, 2012 at 1:21 PM
    Quote: "Question #2 ... You get an ADDITIONAL allowance for your use when you activate a mobile hot-spot."
    Response: This seems to allude to the fact that I may not understand how data usage is counted when tethering is added to your plan. Please provide a reference so I can read it and I will award points. Hopefully we are coming to answer here.
    From: rcschnoor on Feb 18, 2012 at 1:21 PM
    Quote:  "Question #3 ... but I don't think anyone would be happy with a monthly data bill of $60+ dollars."
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              - Verizon Phone: (Unlimited data @ $45/month) Average Usage 0.23 GB/month
              - AT&T iPad: (2 GB/month @ $25) Average usage 0.89 GB/month
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    From: jimfitzgerald on Feb 18, 2012 at 1:33 PM
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    I would like to thank everyone who has tried to answer this question. It looks like there may be an answer but I would like to see it explained in black and white from the Verizon site. I cannot switch plans based on posts in this forum alone. If I were to switch then get hit with additional charges one month, I cannot call customer service and say that jimfitzgerald and rcschnoor told me that there was an additional data being provided to tethered devices.
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  • HT4847 I had to upgrade my iCloud storage plan, but I was still charged for the original $20 a year plan. In addition to the new $40 a year plan. How do I remove the $20 plan and get a refund? Can I stop them from charging both plans?

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  • Being Charged for data plan I don't need

    It's that time of the two year contract with two out of three phones up for a renewal on our contract. Two phones need to be replaced. I stop in at the local Verizon store to get our options, costs, etc. While discussing the two year contract and reviewing the phones my kids picked out, Joe (Verizon employee) informs me that the phones the kids picked out have a required a data plan that costs $9.99 a month. Now the phones the kids picked out are middle of the range text messaging phones. Not a Blackberry or a Droid.
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  • Why Do I Have to PAY MORE MONEY?!?!?!?!? For The "Mobile  Hot Spot"??

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    T-Mobile doesn't allow tethering it's within the ToS you sign when you go with them.  Carriers in Europe also charges for tethering.  You want to add more devices to use up bandwidth you gotta pay for it.  Internet bandwidth isn't free, but the content is.
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  • Which one of these 12volt/car charger for MacBook Pro would you choose..???

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  • Why does Skype charge for group video calls?

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    These being said, I hope that if more people point out the absurdity of charging for a feature currently freely available from a major competitor (one would hope Goggle shows as such on Skype's radar?), who knows, Somebody at Microsoft/Skype will slap they forehead at the sudden realization that they are losing market share that will be very hard (if not impossible) to regain.
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    Strange that nobody has reply to this topic as
    I TOO HAVE THE SAME QUESTION as at July 2013
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