ColdFusion 8 drops Arabic characters when generating PDF doc

Hello All,
Please let me know what I'm doing wrong here! I have trouble with generating a PDF document from ColdFusion.
The cfm document contains mixed English and Arabic text and it seems that the ColdFusion's embedded PDF Generator drops Arabic characters when creating the PDF file.
I attached a bare bone cfm document (see print_test.cfm) that I used as an example to the stated problem.
The document:
displays fine in FireFox 3.0.10 (see attached print_test_screenshot.jpg) Used link:
http://localhost:8500/Print_test.cfm?display=yes
This image file also shows the characters that get dropped by the ColdFusion's embedded PDF Generator.
is converted fine in PDF by the FireFox 3.0.10 using print command line (see attached print_test_firefox.pdf) Used command:
“C:\Program Files\Mozilla Firefox\firefox.exe" -print "http://localhost:8500/Print_test.cfm?display=yes" -printmode pdf -printfile "c:\pdf\print_test_firefox.pdf" -printdelay 150
is NOT converted to PDF properly by the ColdFusion using the embedded PDF generator (see attached print_test_cf.pdf) Used command: http://localhost:8500/Print_test.cfm
The print_test.cfm file, which I had to remove since this forum allows me to post only 3 attachments, has the following content:
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<cfsavecontent variable="MyPage">
<head>
<title>PRINT TEST</title>
</head>
<body>
<table width="810" border="0">
<tr>
    <td width="225" ><div align="center"><strong>ARABIC TEXT PRINT TEST</strong></div></td>
    <td width="225" ><div align="center"><strong><span dir="rtl">نظام بصمة الوجه في دولة</span></strong></div></td>
</tr>
</table>
</body>
</html>
</cfsavecontent>
<cfif not(isdefined("url.DISPLAY"))>
        <cfdocument format="pdf" filename="c:\pdf\print_test_cf.pdf" overwrite="yes">
        <cfoutput>#mypage#</cfoutput>
        </cfdocument>
    <cfelse>
    <cfoutput>#mypage#</cfoutput>
</cfif>
Thank you all for your help,
Adrian

"I suppose you did it through the cfdocument tag in a cfm document". nope i used
the iText library (the one that ships w/cf) directly in cf to see where the
problem actually was. i don't think this is something you want to do?
i reported this as a bug to adobe, you can help get something done by adding
your own bug report here:
https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform&product=12&6213=6
================ the cf file i used ================
// file
thisPDFFile="c:\Inetpub\wwwroot\iText\arabicLigatureTest.PDF";
// get objects
pdfFile = createObject("java", "java.io.FileOutputStream").init(thisPDFFile);
pageSize = createObject("java", "com.lowagie.text.PageSize").init();
bidiTable = createObject("java", "com.lowagie.text.pdf.PdfPTable").init(1);
//one column table
phrase = createObject("java", "com.lowagie.text.Phrase");
baseFont = createObject("java", "com.lowagie.text.pdf.BaseFont");
Font = createObject("java", "com.lowagie.text.Font");
Phrase=createObject("java", "com.lowagie.text.Phrase");
// landscape to fit this map image, the rotate() bit
//pdfDocument = createObject("java",
"com.lowagie.text.Document").init(PageSize.A4.rotate(), 0, 0, 0, 0);
// portrait
pdfDocument = createObject("java",
"com.lowagie.text.Document").init(PageSize.A4, 0, 0, 0, 0);
tableCell = createObject("java", "com.lowagie.text.pdf.PdfPCell");
PdfWriter = createObject("java", "com.lowagie.text.pdf.PdfWriter");
PdfWriter.getInstance(pdfDocument, pdfFile);
// add metadata BEFORE opening pdf doc
pdfDocument.addTitle("This is a quick and dirty arabic ligature test");
pdfDocument.addSubject("arabic ligature PDF test");
pdfDocument.addAuthor("PaulH");
pdfDocument.addCreator("arabicItext testbed");
pdfDocument.addKeywords("CFMX and iText are a great combination by golly!");
// lets setup unicode font
msUnicode=baseFont.createFont("c:
windows
fonts
ARIALUNI.ttf",
BaseFont.IDENTITY_H, BaseFont.EMBEDDED);
thisFont=Font.init(msUnicode,12);
// open doc to add stuff to then close, duh
pdfDocument.open();
bidiTable.setWidthPercentage(100);
bidiTable.setRunDirection(PdfWriter.RUN_DIRECTION_RTL);
// leading, text, font
arabicPhrase=phrase.init(2,"نظام بصمة الوجه في دولة",thisFont);
c=tableCell.init(arabicPhrase);
c.setArabicOptions(8); //
c.setBorder(0);
c.setGrayFill(5.00);
bidiTable.addCell(c);
for (i=1; i LTE getU.recordCount;i=i+1) {
     arabicPhrase=phrase.init(22,getU.uniText+,thisFont);
     c=tableCell.init(arabicPhrase);
     c.setArabicOptions(8);
     c.setBorder(0);
     c.setGrayFill(5.00);
     bidiTable.addCell(c);
pdfDocument.add(bidiTable);
pdfDocument.close();
</cfscript

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com.sap.engine.services.ejb3.runtime.impl.Interceptors_Resource.invoke(Interceptors_Resource.java:50)
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The Third and the last
Exception thrown:
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calling the PDF object after 8882
msec
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com.sap.ip.bi.webapplications.runtime.impl.page.Page.processRequest(Page.java:4802)
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com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27)
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com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29)
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com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
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com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
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com.sap.engine.services.httpserver.filters.SessionSizeFilter.process(SessionSizeFilter.java:26)
at
com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at
com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at
com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:57)
at
com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at
com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at
com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:43)
at
com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at
com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at
com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:475)
at
com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:269)
at
com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:56)
at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122)
at com.sap.engine.core.thread.execution.Executable.run(Executable.java:101)
at
com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:328)
Caused by:
com.sap.tc.adobe.pdfdocument.base.core.PDFDocumentRuntimeException: PDFDocument
Processor failed to process RenderRequest Due to the following Reason
Server
Exception: javax.ejb.EJBException: nested exception is:
javax.transaction.RollbackException: Transaction:with ID 43783 will be
rolledback because resource manager RM com.adobe.service.ResourcePeerImpl was
not able to prepare its transaction branch. Returned result from prepare is
TMFAIL.; nested exception is:
com.sap.engine.services.webservices.jaxrpc.exceptions.SOAPFaultException:
javax.ejb.EJBException: nested exception is:
javax.transaction.RollbackException: Transaction:with ID 43783 will be
rolledback because resource manager RM com.adobe.service.ResourcePeerImpl was
not able to prepare its transaction branch. Returned result from prepare is
TMFAIL.
at
com.sap.tc.adobe.pdfdocument.base.core.PDFDocumentProcessor.process(PDFDocumentProcessor.java:55)
at
com.sap.tc.adobe.pdfdocument.base.core.PDFDocumentCreationContext.execute(PDFDocumentCreationContext.java:183)
at
com.sap.tc.adobe.pdfdocument.impl.PDFCreationContextImpl.execute(PDFCreationContextImpl.java:103)
at
com.sap.ip.bi.export.xfa.impl.Document.provideContentStream(Document.java:225)
... 83 more
Caused by:
com.sap.tc.adobe.pdfobject.base.core.PDFObjectRuntimeException: Server
Exception: javax.ejb.EJBException: nested exception is:
javax.transaction.RollbackException: Transaction:with ID 43783 will be
rolledback because resource manager RM com.adobe.service.ResourcePeerImpl was
not able to prepare its transaction branch. Returned result from prepare is
TMFAIL.; nested exception is:
com.sap.engine.services.webservices.jaxrpc.exceptions.SOAPFaultException:
javax.ejb.EJBException: nested exception is:
javax.transaction.RollbackException: Transaction:with ID 43783 will be
rolledback because resource manager RM com.adobe.service.ResourcePeerImpl was
not able to prepare its transaction branch. Returned result from prepare is
TMFAIL.
at
com.sap.tc.adobe.pdfobject.base.core.PDFObjectDII.invoke(PDFObjectDII.java:381)
at
com.sap.tc.adobe.pdfobject.base.core.PDFObjectDII.doSoapCall(PDFObjectDII.java:91)
at
com.sap.tc.adobe.pdfobject.base.core.PDFObject.execute(PDFObject.java:111)
at
com.sap.tc.adobe.pdfdocument.base.core.PDFDocumentRenderHandler.handle(PDFDocumentRenderHandler.java:176)
at
com.sap.tc.adobe.pdfdocument.base.core.PDFDocumentProcessor.process(PDFDocumentProcessor.java:52)
... 86 more
Caused by: java.rmi.ServerException: Server Exception:
javax.ejb.EJBException: nested exception is:
javax.transaction.RollbackException: Transaction:with ID 43783 will be
rolledback because resource manager RM com.adobe.service.ResourcePeerImpl was
not able to prepare its transaction branch. Returned result from prepare is
TMFAIL.; nested exception is:
com.sap.engine.services.webservices.jaxrpc.exceptions.SOAPFaultException:
javax.ejb.EJBException: nested exception is:
javax.transaction.RollbackException: Transaction:with ID 43783 will be
rolledback because resource manager RM com.adobe.service.ResourcePeerImpl was
not able to prepare its transaction branch. Returned result from prepare is
TMFAIL.
at
com.sap.engine.services.webservices.espbase.client.bindings.impl.SOAPTransportBinding.processFault(SOAPTransportBinding.java:2075)
at
com.sap.engine.services.webservices.espbase.client.bindings.impl.SOAPTransportBinding.call_SOAP(SOAPTransportBinding.java:1416)
at
com.sap.engine.services.webservices.espbase.client.bindings.impl.SOAPTransportBinding.callWOLogging(SOAPTransportBinding.java:991)
at
com.sap.engine.services.webservices.espbase.client.bindings.impl.SOAPTransportBinding.call(SOAPTransportBinding.java:945)
at
com.sap.engine.services.webservices.espbase.client.dynamic.impl.DInterfaceInvokerImpl.invokeOperation(DInterfaceInvokerImpl.java:76)
at
com.sap.tc.adobe.pdfobject.base.core.PDFObjectDII.invoke(PDFObjectDII.java:328)
... 90 more
Caused by:
com.sap.engine.services.webservices.jaxrpc.exceptions.SOAPFaultException:
javax.ejb.EJBException: nested exception is:
javax.transaction.RollbackException: Transaction:with ID 43783 will be
rolledback because resource manager RM com.adobe.service.ResourcePeerImpl was
not able to prepare its transaction branch. Returned result from prepare is
TMFAIL.
at
com.sap.engine.services.webservices.espbase.client.bindings.impl.FaultUtil.buildFaultException_SOAP11(FaultUtil.java:225)
at
com.sap.engine.services.webservices.espbase.client.bindings.impl.FaultUtil.buildFaultException(FaultUtil.java:65)
at
com.sap.engine.services.webservices.espbase.client.bindings.impl.SOAPTransportBinding.processFault(SOAPTransportBinding.java:2031)
... 95 more
Finally i compare the environments (Production, Dev and QAS) and in DEV and QAS this report works perfectly (generate PDF file correctly). I compare configurations of them and they have the same parameters and values.
The Support Desktop tools set on green all (DEV and QAS)
I found an article about the ADS rfc that use the adobe document service, so i check in the environment production and this doesn't exists (using SM59). I check in the environments DEV and QAS and this doesn't exists, but in both evironments appears just "ADS is enabled" and works perfectly.
I tried to execute the program test of PDF's (FP_TEST_IA_01 and FP_TEST_00) on the three environments and not working on all.
Please help me with this, i am crazy with this!!!
Thanks and greetings.
Alex

Hi Alex,
follow up as per Note:
1052659
See defaultTrace.trc and create SAP customer message if needed.
cheers
m./

Bookmarks not created when generating pdf

Hello
I am using 'robohelp for html' and generate pdf files as user guide from existing word format user guide.
I import than and create bookmarks for the TOC of the word user guide.
Now I generate pdf. But the generated pdf file, do not show bookmarks, I also checked in View-Navigation Panels- > but no bookmark icon is there.
I want bookmarks when I create pdf for my documentaion,

Actually my concern is that the elements, I would like to add like bookmarks in the PDF files are in some files of the book, but not all.
I feel that the problem is there.
But why i see some of elements, and not all ?
You do not have to physically use the elements in each file of the book; however, all the files in the book should use the same set of elements. My guess is that FrameMaker does not search through all the files in the book when it generates the list of available elements. It probably creates these things from the first file in the book.
Do all the files in the book use the same set of elements? If not, make sure the first file in the book uses the set that includes all the elements you want to be in the bookmarks.
In my opinion, all the files in the book should use the same set of elements. So, I suggest opening a copy of your template, select all the files in the book, and import the element definitions from the template to the files.

Firefox doesn't include PDF extension when saving pdf doc

Problem .. FireFox strips PDF file extension from file name when application option "Portable Document Format (PDF)" is set to "Save File" and when downloading a Fidelity Investment's statement or trade confirmation pdf document.
When I attempt to download and save without previewing a PDF doc on Fidelity Investment website, Firefox does not save the file with the PDF extension. Which results in the file loosing its association with its appropriate viewing app.
However if the firefox \tools\options\applications\"Portable Document Format (PDF)" is changed to either "Always Ask" or "Preview in Firefox" the problem doesn't occur.
Or if the user right clicks the PDF link on the source html page and selects "save link as" the dialog box will ask to save the doc as a PDF and correctly add the PDF extension to the saved file name.
This problem occurs with firefox 28.0 for windows and firefox 28.01 for android.
The problem doesn't appear to occur with chrome or IE. However they don't offer a means to do a single click save.

Yes I noted that method works already..
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Can someone help. I am using RH 8 and I have created a project in HTML. When generating a PDF document, it throws up an error message and does not create a PDF. However I am able to create a Word file.
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regards
Lina

I have moved this thread to the Printed Documentation category where it belongs. This will be of more help to anyone else with this problem.
It might have helped to have details or an image of the error message. (If you do add images, use the camera icon above)
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In RH7, that had a problem that could be fixed as described in Item 33 at http://www.grainge.org/pages/authoring/rh7/using_rh7.htm I guess you could try reregistering that DLL.
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See www.grainge.org for RoboHelp and Authoring tips

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I have two servers configured the same way. They're running CF 8 Enterprise (exact version is 8,0,1,195765), Java version is 1.6.0_04. Servers are Windows 2008 Server Standard. On one of them, generating PDFs using CFDOCUMENT is very fast. On the other it's painfully slow, can take minutes for a simple PDF. I've checked everything I can think of on the two servers and they seem pretty much the same. I checked the iText jars, they appear to be the same as well. I've seen other people post with slowness issues, but many posts relate to dynamic images, which are not an issue here because I have a PDF with no images in it. I'm totally out of ideas as to what could be causing the difference in performance. Anybody else run into this and find a solution?

Actually, I have emailed the support and they have done it for me.
But, I believe that they went into Policies --> Desktop Protection Policy
Then, if you go to “Browser Protection & Web Filtering” go to the “Exception” tab and add in there the URL of your excluded coldfusion server.
Also, in Virus & Spyware protection, exclude the extension “.cfm” from the “Excluded Files and Folders” and it should work.
If it doesn’t, just email the support and ask them to do it for you
Stéphane Péharpré
IT Manager
Description: cid:[email protected]

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Hello,
First of all, I'm using RoboHelp 6.
I've seen many posts about this subject, but none with the same version.
I've generated a WebHelp from a word document, that contains accentuated characters (french).
When viewing that help from my local machine, it's ok.
When viewing that help from a web server, it displays weird characters.
I'd like to change the encoding to UTF8, in my web help.
I've seen (if I understood well) that we could change the output charset when generating a web help, but only from the RoboHelp 7 version.
How can I do such a thing on RoboHelp 6 version ?
I've tried to add <meta http-equiv="Content-Type" content="text/html; charset=utf-8"> in many htm files, without success.
Any ideas ?
Thanks a lot
Regards

Hello
Thank you for answering me.
There is no way to do it using RoboHelp ?
Thkx

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Hi there
Has anyone experienced any issues with transparency appearing solid white when generating a PDF from the InDesign server? There is no issue when exporting from the InDesign application, only when using the Server.
Any pointers / suggestions would be much appreciated
Thanks
Davey

Davey, please send me an InDesign Server document that I could use to reproduce this problem. My e-mail address is [email protected] Thank you. --DougR

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Hello, It is not working as expected...and I'm not sure if the functionality is supported. Want to create PDF from html document. The html document contains a html table that typically contains a large number of rows. To make reading easier the html table used thead and tbody elements, and their children, so that when the table extends across pages when printed the header element recurs on each page. However, the header element is not recurring in the generated PDF document (it only occurs in the first row of the table). Just wondering if you have tried or used this functionality (created PDF from html with table with headers and the PDF included the table with recurring table header. And if so, did you do anything special to make it work. Thanks for any insight.

If there's a problem with that package, I suggest you speak to the developer of that package and ask them to investigate. It's not an Oracle supplied package so you are wrong to look for help here.

Want a warning when a pdf doc is open by another user

We have a pdf doc on the network that we need staff to review, sign and comment on.
Problem is when a second user opens the document, there is no warning to say already open by another user. So only one user can save their changes and the others are lost.
Can we get it to give a warning like word and excel do when the document is open by another user?

No. You should deny the users write access to the file, forcing them to save it locally or under a different name.

Generating PDF doc from java..

hello all!
i am looking for some API that would help me generate PDF or WORD document in my JSP or servlets.
i have to present data and some graphs in PDF document.
suggestions are appreciated.
thanks in adavance,
/rahul

thanks aswhin. iText workds just fine.
i am also looking to generate word documents from my servlets.
do you have any suggestions?
thanks once again.
/rahul

Not readable characters in generating PDF file...in Dev10g

Hi ,
When i generate the report to PDF ... all greek characters are not readable...
Normally my Adobe 8.0 displays correctly the greek languages.
Is there any solution...????
Thanks,
Sim

Hello,
If you want to generate an output with Greek characters, you have to use Font Subsetting or Font Embedding .
http://download-uk.oracle.com/docs/cd/B14099_17/bi.1012/b14048/pbr_pdf.htm
Oracle® Application Server Reports Services Publishing Reports to the Web
10g Release 2 (10.1.2)
B14048-02
6 Using PDF in Oracle Reports
Regards

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PDF documents printed from Framemaker or Microsoft Word are missing characters. Usually the missing characters are after bold text or headings. If the text is underscored, the underscores are printed, but the text is not. When I have these source files printed to PDF by someone using Acrobat Distiller included with FrameMaker 7.2, all of the text is included.
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Install the following Microsoft Hotfix.
http://support.microsoft.com/?id=952909

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