Computer doesn't recognise iPod!!
Along with the other problems I've had, see "error light" post, I have realised that although my iPod is plugged into the computer, when I open iTunes, it's not even listed!
No, we need to know exactly what version of OS X, i.e. is it 10.2.3 or 10.2.8, etc, not the 10.2.x they list. To find out, click on the blue Apple in the top left of your menu and then on About This Mac. You need to have at least 10.2.8 unless you are connecting to the keyboard USB port, which will require 10.3.6
What I'm asking on the ports is which one are you plugging the Shuffle into, one on the back of the computer or one on the keyboard, or the front. And while we are at it, what Mac are using?
Similar Messages
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I've installed iTunes 10.2.1 but my computer doesn't recognise the hardware certificate and denies it, and the installation isn't complete. This results in my iPod being unrecognised and so, it cant synchronize with iTunes. Please help me! My system is a Windows XP.
Malware can cause digital signing issues, I would run a malware check with the free version of MalwareBytes:
http://www.malwarebytes.org/
After that, the is a Microsoft fixit for:
The software you are installing has not passed Windows Logo testing to verify its compatibility with Windows XP. (Tell me why this testing is important.)
This software will not be installed. Contact your system administrator.
http://support.microsoft.com/kb/822798
It might be worth trying it. -
I bought ipod 5th generation off ebay, computer doesn't recognise it, even in disc mode. any suggestions?
Can I assume you are using iTunes 10?
But most probably, your iPod hardisk is the problem and your Windows 7 is taking a long time to read the disk filesystem.
Do a disk diagnostic first as posted by tt2, don't worry about the Mac user, Disk diagnostic refer to iPod and not the OS.
https://discussions.apple.com/thread/3110831?tstart=240
This wont fix your problem, but will help in troubleshooting route, as there are dozens of reasons for the failure.
Post the results here and hopefully it is not the harddisk.
Good Luck! -
Maverick doesn't recognise iPod touch 4th generation on iTunes
my macbook pro late 2011 doesn't recognise iPod touch 4th gen 6.1.5 on iTunes. I read another thread how to sync via WiFi or ethernet but i don't understand. I just want to sync my music.not apps.
1.Does iTunes give you a message to Erase and Sync, are you trying to put Music from your iPod into iTunes?
2. if the iPod Touch is just not showing up, Go to the Black Apple in the top left hand corner, Select About this Mac, then Click on More Info, the Click on System Report, Under Hardware go to USB is the iPod showing up there in the USB device Tree?
If yes to 1., this is not possible, download Third Party Application and Procede from there
If the device is not showing up in 2. , are there any other items connected to the Computer via USB, if yes, you have a bad cable or bad pin on the ipod touch, if not connect something else to the USB and see if it shows up in 2.
If you do not have any other things connected to the computer via USB and can not connect anything else to a USB try Removing everything from the ports of the computer, Quit any applications, then Shut Down the Computer
When the Computer is shut down
Reset SMC Hold "Control+Option+Shift ( on the left hand side of the computer) and the Power Key all at the same time,for about 10 seconds, if you do this correctly then the computer will NOT Turn On
Then Locate Command+Option+P+R (the last two are letter keys), You will need to press and hold these buttons after Powering on the Computer and hearing the Startup Chime, if you do this correctly the Computer will go Black, White, and the make the Chime again
If this does not solve the Issue and the Device is still not showing up in 2. then you have a hardware problem on the computer and need to get your USB ports replaced -
hy, does anyone know why my computer doesn't recognise my iphone? I can't seem to make it see the personal hot spot any suggestions? thanks
Did you update to iOS 7? If yes you need to update iTunes on your computer to iTunes 11.1
If you are using iTunes 11.0 and iOS 6.x then show the left sidebar in iTunes.
When in iTunes on your computer use the View menu to View Sidebar. The device should show up there when connected. -
why can't I download from kuler, my computer doesn't recognise the .ase files its says its an unknown format, can anyone help please?
why can't I download from kuler, my computer doesn't recognise the .ase files its says its an unknown format, can anyone help please?
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Can anyone tell me how to transfer photos from iphone 5 to my computer? my computer doesn't recognise my iphone as camera or drive at all and there is no option for me to down photos from itune either
Try taking a new picture with your iPhone then reconnect it to your computer.
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Itunes doesn't recognise ipod Mini
hi,
About 4 days ago now, I updated my ipod because it kept on saying I had to when I plugged it in. So I did and now Itunes doesn't recognise it, infact neither does my pc. It worked absolutely fine before I updated it.
When I plug it in my computer the computer displays ''Found New Hardware''. It then says what do you want the wizard to do?
-Install the software automatically
-Install from a list or specific location.
If I choose either of these it comes up with
''The software you are installing for this hardware has not passed windows logo testing to verify its compatibility with windows XP.''
if you select ''Continue anyway'' it says ''Cannot install this hardware''
I really dont know what to do. This has never happened before, just as soon as I updated my ipod it happened.
Please Help??????I wish I could help you. I am experiencing the same problem. There is a problem with the mini and the new updates. Some more paranoid folks are thinking its a scam to get us to buy the new nano. I hope itunes and ipod fix this problem soon!
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My Iphone 5 won't charge properly, computer won't recognise the device and also the home button has stopped working completely, it hasn't been dropped or suffered any water damage, anybody else had anything like this? and what are the solutions? thanks
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these. -
Computer doesn't recognize ipod touch
when I plug my ipod into my laptop via a usb cable, the computer doesn't see it...ie it doesn't show up in My Computer as it used to do. It seems like this began when I went to IOS 5
I followed the troubleshooting steps (except the msconfig one) that start here
http://www.apple.com/support/ipodtouch/assistant/itunes/#section_1
they talk about itunes not recognizing the ipod touch, when I guess my problem is that the computer doesn't see it.
any help? Thanks!Did you already try to remove and reinstall all Apple related software, like explained in this article?
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
Might also help to follow this article:
iOS: Device not recognized in iTunes for Windows -
Computer no longer recognises ipod?
i have a black 8G nano, its about 2 weeks old, no idea what generation it is.
anyway the computer no longer recognises it, either my pc at work or my macbook at home. it charges but it doesnt show up as a drive, and when i open itunes it doesnt appear in the list so cant even reset it!
help!
thanks in advance.Hi TrakStarr,
Just saw another post like yours but the problem was with a 5th Gen.
Here's the "All-in-one-fixer-upper" I just found while trying to fix a similar problem with my 5th Gen.
Remember, this link offers FIVE suggestions to get ALL iPods running again. I've booked marked this page. Here's the "fixer-upper" link.
http://www.apple.com/support/ipod/five_rs/
Hope that helps.
iMac 20" Mac OS X (10.4.9) iPod 5th Gen 60GB-Mac -
iTunes and my computer does not recognise my 3G iPod. I've gone through a lot of the posts and tried all the various remedies (5R's, uninstalling iTunes, etc). I have no idea what the problem is - my iPod still works but I can't sync it. Now I'm nervous about manually resetting it from the diagnostic menu (the only way I can) and being left with a useless white box.
I don't know what "almost everything" is unless you describe it, so...
Is this a new purchase that you can trying to use for the first time with your computer? Or did this work before, and does not now for some reason?
If it's new, make sure the USB cable to completely inserted into the shuffle's headphone's jack. The fit can be tighter than expected, especially when brand new.
When you connect the shuffle to the USB port, does the shuffle's light come ON. If it does, what does it do?
Otherwise, you can do a test to confirm the problem is not related to the USB connection. Shut down (power off) your iMac, and disconnect all USB devices including hub, except for standard keyboard and mouse, if normally used. Do this to reset the shuffle
http://support.apple.com/kb/ht1655
Start up iMac, run iTunes, and connect the shuffle to a direct USB port on the iMac. If nothing happens, including no light on the shuffle, connect something else to the same USB port, to confirm it is working (preferably something similar like a USB flash drive or external drive). -
TS1410 Itunes doesn't recognise Ipod.
My itunes said that the ipod could not be restored and i thought that this might have been to do with the cable(was very worn) as the ipod has not been syncing recently either. However I have bought a new cable and itunes doesn't recognise the ipod at all so I can't even try to restore now?
I wish I could help you. I am experiencing the same problem. There is a problem with the mini and the new updates. Some more paranoid folks are thinking its a scam to get us to buy the new nano. I hope itunes and ipod fix this problem soon!
-
Have old files on new computer; doesn't recognize iPod
Hi all,
Last month a PC that had been solid for five years gave up the will to live (may it rest in peace). Through the grace of all that is good in the universe, I had a backup of all my files. My iPod (30GB iPod photo) is in great shape (as it apparently saw no need to follow the suicidal activities of the PC - another blessing).
So now I have a new PC which seems to be quite the nice machine, and on it I have installed iTunes. I tried hooking up the iPod, but the USB connection didn't seem to recognize it. I have the new software (7.0.2.16), a good iPod, and a happy computer with the hopefully temporary character flaw that it doesn't recognize the iPod.
1) What is the best way to get the computer to recognize the iPod?
2) Should I just add the several thousand songs I have in the folders now on the new drive on the new computer to the new software, or should I try to do this backwards from the iPod?
3) I also haven't authorized the new machine yet. Following a computer that's gone on to tech-heaven, is there a preferred way to do this? (and...)
4) Is the order of these activities important?
I did search the archives to try to find the advice before, and found plenty that were similar but not quite the same. I probably went right by what I needed. Big thanks and a humble bow to anyone willing to take time to answer this.
Rushton
custom-built PC Windows XP Pro Intel Core2 6600 2.4 GHz, 2GB RAM1. Your library with all you music on it is on your old laptop's hard drive. Remove the drive, put it in an external USB enclosure and import your music to the new computer.
2. Try this to get your computer to recognize the iPod.
http://support.apple.com/kb/ts1567
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101 -
Computer doesn't recgonize ipod mini
In mid October after the release of the 10-11-2005 updater my computer stopped recognizing my ipod mini. The ipod no longer shows up in Explorer and does not receive a charge. Was excited to see the 1-10-06 updates but have not had any luck with this version either. I've had the ipod since 12/04 and had no issues prior to the last round of updates.
I have tried the following fixes. Any suggestions would be greatly appreciated!
Tested USB ports, they work with other devices
Tested hooked ipod up to another XP machine was not found as new hardware, tested another device on the same machine it was recognized as new hardware
Replaced the USB cable
Deinstalled/reinstalled Itunes and Ipod
Tried all teh steps to reset ipod, can't get it to go to disk mode, can't restore because the computer doesn't think its connected.
Reinstalled XP SP2
Deinstalled any new or funky software, disabled any virus or security software."i've tried hooking my ipod up to every usb port i
have, including a usb hub, but each time i get a
message saying that the usb device is not recognized
and there are no drivers installed for the device. i
have tried restarting my computer and reseting the
ipod. the battery is charged. I even downloaded and
installed the newest ipod updater but then realized
it couldnt do anything because the computer doesn't
recognize the mini.
urgh.
i've been working on this for like a month.
please help.
much love.
dell
Windows XP
dell Windows XP "
I am having the same problem! I don't know what to do. Can anyone help please?
Toshiba Windows XP
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