Configure Solution Manager for MS Word 2002

Hi experts,
I am currently facing a problem when I want to create a business blueprint from the SOLAR01.
The MS Word document for the blueprint is created fine, but when I try to execute the macro it stops with error "library not found".
The reason is that "Microsoft Excel 12.0 Object Library" is not present on my PC. That is because I am using MS Office 2002 (where only version 10.0 of this library exist).
As far as I know the 12.0 Object library is part of MS Office 2007. I therefore presume that the Solution Manager is configured to create word documents for office 2007. So is there any possibility to configure it for office 2002?
Thanks a lot for all answers.
Best regards,
Torben

Hi,
what is your solman system version?
please refer this [Note 1442338 - Business Blueprint Document: collection of fixes|https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1442338]
jansi

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/people/federico.babelis2/blog/2006/04/14/service-desk-configuration-guide-for-dummies
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SAP Notes added
Message was edited by: Ruediger Stoecker

FAQ - SAP Solution Manager for VARs

You can find further technical questions around configuration & functionalities in a comprehensive
FAQ to SAP Solution Manager for VARs.
This FAQ covers questions and answers around:
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    > SAP Solution Manager VAR setup: configuration of Service Desk
    > Work Center Service Desk: functions & configuration
    > Work Center System Monitoring: setup of SAP EarlyWatch Alert
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Navigation path: SAP Service Marketplace > SAP Support Portal > SAP Support Infrastructure > SAP Solution Manager > SAP Solution Manager for Partners > Information for Service Provider > Training and HowTo Documents > Administrator
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Edited by: Susanne Schlehf on May 4, 2009 2:48 PM
Edited by: Susanne Schlehf on May 18, 2009 12:56 PM

Hello Richard,
(1) regarding network connections see document [Draft:Technical Support Network Connections for VAR Scenario|http://service.sap.com/~form/sapnet?_SHORTKEY=00200797470000089947&_OBJECT=011000358700000880802009E] as overview and with a lot of detailed information.
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(3) the workaround by sending by email can handled a anexception. EWA has to be done for productive systems like nowadays done by SAP. Additional EWA services could meas additional business case for a VAR - that's contract between VAR and customer.
(4) whatever you think may be a business to sell - do it ! (and get a monetary bonus from your boss
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This is a general question regarding configuring Solution Manager and note 834534. I am configuring Solution Manager 7.0 at a client site. The main components that I am configuring are on the Monitoring and Operations side; for example, System Monitoring, Service Desk, Issue Management, and Change Management for Maintenance Optimizer. CHaRM will follow later on. Additionally, the client would like to use the project side of Solution Manager.
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Your feedback is most appreciated.

Thanks for the reply, Nesimi.
While I appreciate that you do not use SAP_ALL, is that the case when you are configuring a brand new, clean system? Are you using the Configuration Wizards with out SAP_ALL? I ask this because when I ran the first configuration wizard, one of the steps is to create a "configuration user", which creates a user with SAP_ALL. However, I cannot use that wizard generated user ID because it has the role SAP_ALL.
In general, I am operating on 3 sources of information that says I need SAP_ALL to configure the system (not necessarily to operate it):
1. An SAP Instructor for the Solution Manager Operations and Monitoring Class
2. The IMG Activity "Create Configuration User" documenation in SPRO
3. Note 834534
I will review the english version of the link http://help.sap.com/saphelp_smehp1/helpdata/de/40/8ac473d40943ddb23def12bdb33437/frameset.htm that you have thoughtfully provided.
With respect to note 123640, I am not sure if that solves my problem or answers the fundemental question that I have in that given the 3 sources I quoted above. It seems to me that SAP's approach in indicating clearly that they prefer that the configuration user should have SAP_ALL is flawed given today's corporate governence policies. Clearly this recommendation is only for the initial configuration, and SAP_ALL can be taken away and replaced by the roles and recommendations in the SolMan security guide; to maintain Solution Manager. But when it comes down to the question "what do you need to configure Solution Manager, because we won't give you SAP_ALL", I am hard pressed to give an answer despite literally spending hundreds of hours researching "documenation" which does not give clear cut answers. I think SAP needs to address this issue instead of taking the easy way out and saying you need "SAP_ALL" as illustrated in the 3 sources of readily available information cited above.

How to configure Solution manager 7.0

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Hi All Gurus,
I need your help...
Our customer is having ECC 6.0 with Oracle 10g and solution manager 7.0 installed but not configured. Now I need to install patches in ECC 6.0 Server which need to be approved through Solution manager.
I have a task to configure Solution Manager 7.0 in their Landscape, but not sure about the steps to be followed in what sequence.
This is first I am going to configure solution manager 7.0, i need your help for this if you can define steps to be followed.
I got the installation and configuration guide, but I feel its not clear about the actual steps and their sequence.
If some one has his own guide please provide me if possible at [email protected]
Thanks in advance
Regards
Vinay Paul
Edited by: Vinay Paul on Jul 23, 2008 9:06 AM

Hi Anil,
Thanks for prompt response
I have ready downloaded the guide (solman_40_sr4_win_ora.pdf) but
I can't find the sequence of steps and moreover its not very much clear to me.
If you have any idea about the configuration part can you help me out...
Regards
Vinay Paul

Best Practice while configuring Traffic Manager for Azure Website

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Hi Jonathan,
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Thank

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http://wiki.sdn.sap.com/wiki/display/SMSETUP/Diagnostics+Agents#DiagnosticsAgents-Connectionoptions
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Pls help me to figure this out

Hello Hazha!
I don't know how you can configure in SDCCN an EWA session without the Solution Manager, but if you did so, you can send your EWA data to sap, where they will be processed and where you can find them in your inbox.
You need a well functioning SAPOSS RFC destination (TA OSS1).
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Bye
PS.
You might also have a look at the documentation at http://service.sap.com/ewa -> Media Library
Message was edited by: Riccardo Escher

Need help in Solution Manager for preparing for Career in SM

Hi Gurus,
This is Amit Choudhary here,i am in SAP BW and and new to SM,so wants to work in Solution manager as i got chance to work with EWA reports and found this is quite interesting so, is there any one can help me in learning more about SM so that i can get onto right track.
Waiting for the feedback on this.
Looking forward for ur valuable inputs and help.
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regards
Amit

Hi Amit,
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<a href="http://www.service.sap.com/solutionmanager">http://www.service.sap.com/solutionmanager</a>
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Ruediger Stoecker

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Rajeev

Hi Rajeev,
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Kind regards,
Patrick

Configure Solution Manager for MS Word 2002

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