Create scripts of customer contact

Hi all,
My client wants to document details of customer contact done on phone. For this they want to create scripts can some body tell me what kind of script we will need & how it can be done in SAP.They want to do it in SAP but I think it will be done in CRM
Thanks
Nik

Rajesh,
All the code under those RFC function modules is commented out and they are now only empty shells. At least that is how they are in our system (which is not a CRM system).
I know this information is not of much help to you. I recommend you to post a question in CRM forum asking how to change contact information using BAPI.
Good luck.
Sudhi Karkada
<a href="http://main.nationalmssociety.org/site/TR/Bike/TXHBikeEvents?px=5888378&pg=personal&fr_id=10222">Biking for MS Relief</a>

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