Creative cloud photoshop install errors/incomplete installation.
How DO I get photoshop to install without errors? Spent all day installing and uninstalling and I'm still getting error messages.
Hi Yvettemc,
I'm moving this thread over to our download/installation forum.
For general Creative Cloud Membership questions, here is the FAQ link:
http://www.adobe.com/products/creativecloud/faq.html
-Dave
Similar Messages
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Creative Cloud Photoshop Install Problem
I just downloaded the CC trial and then tried to intall photoshop from it, but when it installed, it was not in english. I uninstalled it, but now I cant reinstall it....what should I do
The install language is determined by your setting in the application manager. Apps can be uninstalled normally using the Add or Remove Programs system panel and likewise, they can be treated with the Creative Suite Cleaner Tool.
Mylenium -
I recently purchased the creative cloud and installed photoshop but now when I go to open the application it tells me theres a configuration error. It suggests restarting or contacting customer support but I thought I'd try this first. the error code is error: 213:19. Does anyone seeing this please have any advice on what to do?
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
Have tried several times to Update Photoshop Mac CS6, always get "
Photoshop 13.1.2 for Creative Cloud
Done with Errors. Error Code: U44M1P6"
What gives and how can I fix?In this case since it is a feature bearing update for Creative Cloud Bpolatty will need to download the update through the Adobe Application Manager/
Bpolatty I would recommend reviewing the installation log file for the Photoshop 13.1.2 update. You can find details on how to locate and interpret the log file at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html. -
Creative Cloud Creative Cloud Photoshop installs but will not launch
Hi, my Creative Cloud Photoshop latest version installs but will not launch. When I try it opens a page with a long error code report. I uninstalled and reinstalled Photoshop several times with the same result. I downloaded and tried the Adobe Creative Suite Cleaner Tool, as I found as a solution in the help forum, but since I uninstalled Photoshop before I ran the Cleaner Tool there are installed applications, and AdobeCreativeCloudDriver. Should I hit the clean all CS6 button at the bottom of the window. There is nothing including Photoshop in this list.
--Creative Cloud Creative Cloud Photoshop installs but will not launchYou will have to provide system info and the exact errors. Nobody can help based on vague "This doesn't work" posts.
Mylenium -
By subscribing to Creative Cloud(Photoshop and Lightroom), does it come with more than one license, and if it does, is it possible to install on both Windows and Apple's OX? Thanks.
A Cloud subscription provides for installing working installations on two machines. You can have mixed operating systems (both Windows and Apple's OX).
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Why can I not get the creative cloud to install on my MacBook Air? I keep getting an error saying I need to download a new copy
Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
I Downloaded Creative Cloud And Install It When I Try Too Install Photoshop It Goes To Screet That Says 2014 Creative Cloud Release I Already Have Acoount And Paying For Photoshop???
Sign in, activation, or connection errors | CS5.5 and later
Mylenium -
Adobe Creative Cloud - Photoshop CC / Photoshop CC (2014) i had first install Photoshop CC with some actualizations , I have install now Photoshop CC (2014) without desinstalling Photoshop CC... I would like stay only with the 2014 version but i don´t find more the desinstaller of old CC version and the 2 versions takes a lopt of space on my disk... is it normal or is there a necessity to stay with the 2 versions... Now I use only the 2014 version but the old version is always there ????
Topic or subject titles should be clear, pertinent and concise so that individual users can tell at a glance if they can help or not.
That field is not for attempting to fit your entire question in there.
Please keep this in mind next time you post. Thank you. -
Creative Cloud not installing on my mac. it says (Error code: A12E5)
Creative Cloud not installing on my mac. it says (Error code: A12E5). What do I do?
Hi luelalamirew,
Welcome to the Community!
A12E5 is a download error. Please follow the mentioned steps:
Mac:
Navigate to Library/Application Support/Adobe/OOBE and rename to OOBE.old .
Navigate to Applications/Utilities and trash Application Manager and Creative Cloud desktop folder.
Download and install CC desktop again. If still the issue persists then restart Mac in safe boot and try installing again: http://helpx.adobe.com/x-productkb/global/start-safe-boot-mode-mac.htm l .
Cheers!
Ankit -
Creative cloud says "Download error" following Windows 8.1 re-install
creative cloud says "Download error. Please contact customer support" following Windows 8.1 re-install.
When I click the "Apps" tab an error message says Download error. Please contact customer support.
Any suggestions?Hi raydb,
Please refer to the solution on the thread :http://forums.adobe.com/message/5466160,
Let us know if it worked. You can also contact Adobe Support at http://adobe.ly/yxj0t6
Regards,
Rave -
On Creative Cloud,Photoshop CC Trial (or any other Adobe programs) does not download , States "Download error Press Retry to try again... (49)". How can I resolve this?
Try logging out of the CC Application and restarting your computer. Also, try running the CC app as an administrator.
Benjamin -
Creative Cloud: Problems installing Photoshop CS6
I have a license to Creative Cloud but I have problems installing and running Photoshop CS6. When I launch the program it says I can test Photoshop Extended for 30 days but then I need to buy a license. Additional information: 1) I did have Photoshop CS6 beta installed before. Now it is uninstalled (in the correct way from the Control Panel) but still same problem 2) All other Creative Cloud programs install and launch without problems. How do I solve this?
I tried to follow the advice. I removed all Creative Cloud programs. I
then cleaned twice using the cleaning options 3: Creative Cloud and
then 7: CS6. Then re-installed Adobe Application Manager and then
re-installed Photoshop CS6. Still same problem.
I have NOT yet tried to un-installed my old CS 5.5 Design Standard
package.I have also not un-installed my Lightroom 4. Is it necessary
also to remove those programs?
Kind regards
Jens -
Creative Cloud, photoshop not available to install.
I have purchased a creative cloud monthly sub and commenced the download, however the main photoshop app is not available to install, just tutorials ect. How do I access the main app?
Packydwyer please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html for information on how to download and use the applications included with your Creative Cloud membership.
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Register Applications photoshop CC Lightroom 300 baht per month Creative Cloud desktop install and load the program into Lightroom down normally open normally, but the work load photoshop program installed. Open access Like we use it to fill a 30-day trial version, serial no.
1) WHAT if I juse JUST ONE Adobe program pretty often?
They have a single use subscription for $20/mo. Similar to upgrading extended version every 1.5 years.
2) WHAT if I created projects like 2 months ago and I didn't use Photoshop for a full month. Who assures us that with the CC series the projects are opened with the old CS ones?Or don't use it every day?
Same problem if you own it. If upgrade price is $400 every 1.5 year that is same as $16/month. You can choose not to update and version will be same as when you last used it.
3) WHAT if I don't use Adobe 24/7? and 5) Making an day-based subscription?? Same problem if you own it. If upgrade price is $400 every 1.5 year that is same as $16/month.
4) Adobe, do you think to be the only one making these softwares?
Competition is always a factor in market.
6) After all this mess, you discriminate Europeans, too?
Taxes charged by Governments and municipalities are not controlled by Adobe.
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