CUIS / CUIC Custom Reporting Summary

I am using Cisco CUIS versiopn 7.5.(4)
I have been able to successfully add a new reporting field in CUIS using the formula editor.  Here is the formula:
[RowField]/Sum([RowField])  Gives me a percent of the total of the entire report.  
This report uses 3 grouping levels... 
Does anyone know how we can change the formula to return the percent for a specific group.  For example, [RowField]/Sum([Group3].[RowField]) ....

Hello, Steven.
I'm sorry to see you were not able to find the information or assistance you were looking for here in the Contact Center community forum.
You may be able to find more help through the Cisco Developer Network.
Also, you might want to consider engaging Cisco Advanced Services via your account team to assist with UCCE/CUIC custom reporting.
Thank you, and good luck.
-Paulo

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    Clive,
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  • UCCX CUIC Custom Reports

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    1 row retrieved
    Database Character Set
    Database character set = US7ASCII
    Pasta Driver Settings [Top]
    Printer Name = CD1230
    Printer Style = PORTRAIT
    WARNING - Driver PORTRAITHPLJ3-A4 is not defined for pasta printing
    ACTION - For pasta printing please modify printer driver PORTRAITHPLJ3-A4 to have FNDPSTAX as program.
    Reference: Oracle Applications System Administrator's Guide
    Pasta PrintForms
    The printforms feature is not used. To insert a company logo or background image in a concurrent report please refer to PASTA 3.0 Release Information
    Pasta Configuration File
    The pasta executable chooses the non default configuration file defined as a driver argument '-F' using the following rules (in the following order):
    1. Configuration file associated to the specific printer
    2. Configuration file for all the printers
    Current settings
    The PASTA variable is not set
    The file '/stageAPP/stageappl/fnd/11.5.0/resource/pasta_CD1230.cfg' does not exist
    The file '/stageAPP/stageappl/fnd/11.5.0/resource/pasta.cfg' exists
    Configuration file in use = /stageAPP/stageappl/fnd/11.5.0/resource/pasta.cfg
    Concurrent Node Environment Variables [Top]
    NLS_LANG Variables
    Database = AMERICAN_AMERICA.US7ASCII
    OS environment = AMERICAN_AMERICA.US7ASCII
    Concurrent Request = AMERICAN_AMERICA.US7ASCII
    Pasta Environment Variables
    LANG =
    PASTA =
    IX_PRINTING =
    IX_RENDERING =
    APPLLCSP Environment Variable for Bitmap Report Printing
    APPLLCSP =
    Pasta Viewer Settings to View Bi-Directional Reports [Top]
    Bi-Directional Mime Type
    WARNING - The mime type 'apps/bidi' is missing
    ACTION - Create a new mime type as mentioned in the PASTA Users Guide 3.0. See also PASTA 3.0 Release Information
    Profile Options
    Viewer: Application for Text (FS_MIME_TEXT) = null
    Viewer: Text (EDITOR_CHAR) = Browser
    Bi-Directional Specific Settings [Top]
    The current database character set does not require bi-directional settings
    Retrieving Log and Configuration Files for Support [Top]
    Adding file '/stageAPP/stageappl/fnd/11.5.0/resource/pasta.cfg' to '/stageAPP/stageappl/izu/11.5.0/out/PastaPrinting.zip'
    This test cannot get the IX Library configuration file (ixlib.cfg) because environment variable IX_PRINTING is not set. For more information see note Oracle Reports 6i Setup Guide for Oracle Applications 11i
    This test cannot collect the IX Display configuration file (ixlib.cfg) because environment variable IX_RENDERING is not set. See note Oracle Reports 6i Setup Guide for Oracle Applications 11i
    Adding file '/stageAPP/stageora/8.0.6/guicommon6/tk60/admin/uiprint.txt' to '/stageAPP/stageappl/izu/11.5.0/out/PastaPrinting.zip'
    Adding file '/stageAPP/stageora/8.0.6/guicommon6/tk60/admin/Tk2Motif.rgb' to '/stageAPP/stageappl/izu/11.5.0/out/PastaPrinting.zip'
    Adding file '/stageAPP/stageora/8.0.6/guicommon6/tk60/admin/uifont.ali' to '/stageAPP/stageappl/izu/11.5.0/out/PastaPrinting.zip'
    Adding file '/stageAPP/stageappl/fnd/11.5.0/reports/HPP.prt' to '/stageAPP/stageappl/izu/11.5.0/out/PastaPrinting.zip'
    Adding file '/stageAPP/stagecomn/admin/log/STAGE_rofdbs5/l320444.req' to '/stageAPP/stageappl/izu/11.5.0/out/PastaPrinting.zip'
    Adding file '/stageAPP/stagecomn/admin/out/STAGE_rofdbs5/o320444.out' to '/stageAPP/stageappl/izu/11.5.0/out/PastaPrinting.zip'
    Please upload the generated output file (/stageAPP/stageappl/izu/11.5.0/out/PastaPrinting.zip) when creating the service request
    References [Top]
    Note 239196.1 PASTA 3.0 Release Information
    Note 240864.1 Activating and Configuring IX Library
    Note 189708.1 Oracle Reports 6i Setup Guide for Oracle Applications 11i
    If you are experiencing any issues regarding this diagnostic test, please use Metalink to log an iTAR (Service Request) for product "Support Diagnostics Project" (ID=1332).
    If you have any question related to support diagnostic tools (installation, execution, usage or availability), you can ask us using the Support Diagnostics Project forum on Metalink.
    We would also appreciate your feedback regarding the usefulness of this test, however, there will be no replies to feedback emails.
    Error Message: 0 errors and 2 warnings were found.
    Fix Info: Please review the test summary for more information.
    ============ End Test Result ============

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