Customer created in R3 is not replicating to CRM

Dear All,
I created a customer in R3 (PRD) with 12345 Customer No. and the same customer is not available in connected CRM system. When i checked with the CRM system (BP trn) it shows msg "BP 12345 doesnot exist"
Please suggest the required settings in this issue.
Regards,
Ramana Rao

Hi Ramana,
You need to set up CRM middleware for Initial and delta load of Business Partners from R3 to CRM.
This link may help you ->
http://help.sap.com/saphelp_crm40/helpdata/en/1c/924555855849ba896b0af806cd343c/frameset.htm
Cheers,
Ashish

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I'm facing the problem which the address data of customers is not replicated to CRM.
I've checked the business object BUPA_MAIN on t-cd SMW01, so I found that the task of addresses is "S" and it doesn't get GUID.
I'm not sure, but I doubt the error is caused by creating a new client in CRM.
In other words, I doubt that the setting of replicating the address data of customer is not active.
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BestRegards.
Miki

Hi Hedy,
Please go through this following note
Note 1511835 - Incomplete addr sent to CRM causing failed duplicate check
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All the Best
Regards,
Srikanth.Naga

Customers Created in R3 are not replicating in connected CRM System.

Dear All,
I am facing an issue " Customers created in SAP R3 are not replicating to CRM system".
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Thanks & Regards,
Ramana Rao

Hi ,
Check following :
SMQ1/2 - Inbound/ Outbound Queues in both ERP and CRM system.You can see if there some "stoppes"queues.
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Dear Experts,
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We have some materials in the system for which the configuration is not replicated from CRM to ECC.
We create a quotation in CRM and configure it. In CRM, the configuration is complete and components are properly exploded but when we check the same quotation in ECC, configuration is incomplete with respect to some characteristics and product references.
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3. variant prices are replicated properly even though components are not replicated.
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when I check SMQ2 in CRM, I find that some sales orders are not replicating into CRM, then check the error, its says check SMW01..
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*Error in SMW01*
Processing of document with Guid E01D11C71856C4F1AEBF0024E84DD0CE is canceled CRM_ORDER
Validation error occurred: Module CRM_DOWNLOAD_BTMBDOC_VAL, BDoc type BUS_TRANS_MSG. SMW3
It's not giving much clue what's the error is...
I tried to setup a request to replicate those sales orders.. those request also end up in the same error...
any help on this?
thanks,
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Hello Ken,
When reprocessing a BDoc(via SMW01) you might need to set a flag.
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Hello,
I'm setting up the data replication model for master data based on configuration guide C03.
We have the following customer master situation:
existing customers with nr range 500000 - 599999 and account group A are created in ERP and replicated to CRM.
new customers with nr range 600000 - 699999 and account group B are created in CRM and replicated to ERP.
PIDE settings are fine.
The initial download of CUSTOMER_MAIN en CUSTOMER_REL went well. I've set a filter in CUSTOMER_MAIN on field KUNNR: value between 500000 - 699999. Everytime a sold-to business partner is created in CRM or a customer is created in ERP, the data gets replicated to the other system.
So far so good.
But here comes the problem: when I assign a sales area to a customer created in CRM (nr range 600000-699999) in ERP, the sales area data is NOT replicated back to CRM. When I assign a sales are to customer created in ERP (nr range 500000-599999) in ERP, the sales area is replicated back to CRM.
Do I have to run BUPA_MAIN? I don't think so, because sold-to business partner are already replicated to ERP.
Is the filter in CUSTOMER_MAIN not good? Should I split the nr ranges into 2 rows: 500000-599999 and 600000-699999 instead of 500000-699999
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CRM 7 EnhP2 (CRM RDS)
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Koen

Hello,
I found the problem. The PIDE was not set up completely: I only set the account group for ERP customer in the 'R3-->CRM' dialog structure. I've added the account group for CRM customers as well, and now customer data of CRM customers added in ERP, is replicated to CRM.
Cheers

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Hi ,
When a BP is created with roles like- Prospect or Customer in the webclient UI, the same is not replicated at the GUI level.
only General Partner data is being created.
Advice on what could be the possible issue.
Regards,
Arul.

Hi,
Thank you for the response.
The issue is this, when a Account is created in Webclient UI with role as customer or prospect, the same role is
got being generated or saved in the table BUT100 only general data is available for any partner in the table.
where as BP role at the Webclient level is populating with the right BP role.
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Arul

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Business Partner with Classification not replicated from CRM to ECC

Dear CRM gurus,
We have a problem with the replication of Business Partner from CRM to the ECC system. Here's the story:
When we create a Business Partner (General) in CRM, it gets replicated to ECC. But when we create a Sold-to-Party Business Partner with Classification Customer, it does not get replicated to ECC. Can anyone of you advice to me what could be the possible error in the configuration? I have already make the neccessary mapping in tcode PIDE.
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Desperately need help! Points will be generously rewarded.

Hi guys,
most likely your field settings on the ECC side for the different BP role will be different. I assume you will have a mandatory field for the sold-to party role in ECC that yo don't provide during the replication. If you check the BDOC errors in txn SMW01 it will give you an error "fill in all required fields".
One standard stumbling block is the field "language key" under communication data....
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Custom object in work flow not opening in CRM webclient ui

Hi,
I have designed a workflow in SAP Ecc 6.0 CRM.
There are some work items and a single custom popup screen in this workflow.
This popup screen is used to get data and pass to the subsequent workitem.
This screen opens in SAP CRM in the workflow inbox (SBWP) , and works as expected.
Also, mails are sent to the SAP user IDs of the concerned people through the workflow (as per process).
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So, the customised pop-up does not open in this CRM WEBUI workflow inbox at all.
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1) How do we ensure that the mails are received in the CRM WEBUI workflow inbox? Are there any settings to be done for that?
2) How can we make the custom popup open in the CRM WEBUI workflow inbox?
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Sachin

Hi,
Please check IMG path.
The path CRM->Basic functions->Worklists->Define Alert Inbox and Workflow Inbox->Define Object-Specific Navigation
Input like
BOR Your_Object Your_Method BT_XXX OPEN
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Custom object in work flow not opening in CRM webui

Hi,
I have designed a workflow in SAP Ecc 6.0 CRM.
There are some work items and a single custom popup screen in this workflow.
This popup screen is used to get data and pass to the subsequent workitem.
This screen opens in SAP CRM in the workflow inbox (SBWP) , and works as expected.
Also, mails are sent to the SAP user IDs of the concerned people through the workflow (as per process).
At this stage, we have done all settings reqd in SWU3.
However, when this entire workflow process is trigerred using the CRM WEBUI, the following problems occur:
1) There are no mails received at any stage in the workflow inbox.
2) When the work item for the popup screen appears in the WebUI workflow inbox, and it is clicked, there is an error.
"Associated object cannot be opened. Contact your system administrator"
So, the customised pop-up does not open in this CRM WEBUI workflow inbox at all.
Question:
1) How do we ensure that the mails are received in the CRM WEBUI workflow inbox? Are there any settings to be done for that?
2) How can we make the custom popup open in the CRM WEBUI workflow inbox?
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Sachin

Hi,
Please check IMG path.
The path CRM->Basic functions->Worklists->Define Alert Inbox and Workflow Inbox->Define Object-Specific Navigation
Input like
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Deleting address usage not replicating in CRM

Hello Friends,
Below is the code to replicate the problem i have in my system. This report will check if the BP in processing has address usage of type 0003 which is Forwarding address in our system, then delete it and assign the standard address of BP as forwarding address usage 0003.
The problem is when performing deletion the CRM system is not updated correctly. BDOC created doesnot deletes the entry in CRM.
Note :- You must change BP data in BP screen. This report runs in R/3.
Steps:-
1. Create a new BP.
2. Run program.
2.1 Add two addresses to BP.
3. Assign the non-standard as forwarding address or any other address
usage you will put in the code. " lt_add-ADDRESSTYPE = '0003'.
4. save it.
This will trigger BDOC's to update CRM system. After the run you can see
the difference between the BP address usage in two systems.
Please advise what can be done?
Regards,
Pankaj
REPORT Z_BP_CHANGE                              .
DATA: W_BUT020 TYPE BUT020,
      W_BUT021 TYPE BUT021,
      GUID     TYPE     BUT020-GUID,
      TASK TYPE BU_UPDFLAG.
DATA : LT_ADD TYPE BAPIBUS1006_ADDRESSUSAGE occurs 0 with header line,
         LT_ADD_X TYPE bAPIBUS1006_ADDRESSUSAGE_X occurs 0 with header line,
         LT_RETURN TYPE STANDARD TABLE OF BAPIRET2.
PARAMETER BP TYPE BU_PARTNER.
*CHANGE ISU PARTNER
CALL FUNCTION 'ISU_S_PARTNER_CHANGE'
EXPORTING
    X_PARTNER      = BP
EXCEPTIONS
    NOT_FOUND      = 1
    FOREIGN_LOCK   = 2
    NOT_AUTHORIZED = 3
    CANCELLED      = 4
    INPUT_ERROR    = 5
    GENERAL_FAULT = 6
    OTHERS         = 7.
SELECT SINGLE * FROM BUT021 INTO W_BUT021 WHERE PARTNER = BP AND ADR_KIND = '0003'.
*CHECK IF ADDRESS USAGE IS ALREADY ASSIGNED. IF YES DELETE ASSIGNMENT
IF SY-SUBRC = 0.
SELECT SINGLE * FROM BUT020 INTO W_BUT020 WHERE PARTNER = BP AND ADDRNUMBER = W_BUT021-ADDRNUMBER.
GUID = W_BUT020-ADDRESS_GUID.
TASK = 'D'.
*DELETE EXISTING ADDRESS USUAGE.
PERFORM UPDATE_BP USING TASK.
ENDIF.
CLEAR: GUID, W_BUT021, W_BUT020, TASK.
REFRESH: lt_add_x, lt_add.
*ADD STANDARD ADDRESS USAGE
SELECT SINGLE * FROM BUT020 INTO W_BUT020 WHERE PARTNER = BP AND XDFADR = 'X'.
GUID = W_BUT020-ADDRESS_GUID.
TASK = 'I'.
*ADD STANDARD ADDRESS USUAGE.
PERFORM UPDATE_BP USING TASK.
MAINTAIN BP ADDRESS
FORM UPDATE_BP USING TASK TYPE BU_UPDFLAG.
lt_add-ADDRESSTYPE = '0003'.
lt_add-STANDARDADDRESSUSAGE = 'X'.
append lt_add.
lt_add_x-STANDARDADDRESSUSAGE = 'X'.
lt_add_x-ADDRESSTYPE = 'X'.
lt_add_x-UPDATEFLAG = TASK.
append lt_add_x.
CALL FUNCTION 'BAPI_BUPA_ADDRESS_CHANGE'
    EXPORTING
      BUSINESSPARTNER = BP
      ADDRESSGUID     = GUID
      ACCEPT_ERROR    = 'X'
    TABLES
      ADDRESSUSAGE    = lt_add
      ADDRESSUSAGE_X = lt_add_x
      RETURN          = LT_RETURN.
CALL FUNCTION 'BAPI_TRANSACTION_COMMIT'.
ENDFORM.                    "UPDATE_BP
Edited by: PANKAJ ARORA on Apr 22, 2008 4:15 AM

Hello Sourabh,
Thanx for your reply. The return is empty. All the changes are carried out perfectly except the updates in CRM. and only when the program does the deletion of the address usage, the BODC to CRM doesnot delete the address. It seems middleware buffering issue to me but not sure.
Did you try to run this report and reproduce the problem in your system?
Regards,
Pankaj

Sales Orders Not Replicating from CRM 2007 to ECC 6.0

I have been able to successfully replicate my Customers from ECC to CRM. When attempting to replicate a Sales Order from CRM into ECC, the BDoc shows as "Confirmed (fully processed)" in SMW01. When I look at the list of receivers, it shows my ECC system, with a state of "Processed". However, when I look at the Error Segments on the BDoc, I have two events:
1. No Upload into R/3
2. R/3 Adapter is Called
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Thanks!

MCG,
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Thanks!

Contact person replicating to crm from R/3

Hi All,
When we add a contact person to a customer in ECC, it is not replicated to CRM. 2 BDOC type is created, BUPA_MAIN and BUPA_REL. In BUPA_MAIN bdoc, the guid number and partner number is filled, but in BUT000 table there is no entry. So, in BUPA_REL bdoc the error "Enter at least one number for the business partner" (R11 123) occurs. We cannot replicate the contact person to CRM from ECC.
Thanks for help.

Hi,
Refer to this thread
Business Partner Exchange CRM -> R/3
Shridhar

Customer created in R3 is not replicating to CRM

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