Dashboard in telesales-ebusiness centre

In oracle telesales-e business centre- dash board(Next to overview tab), by default
1.Leads
2.Opportunity
3.Quotes
4.order
5.service
6.task
are getting populated. I wanted to keep Leads & task in the dashboard.
How to set this dashboard in the e-business centre
regards
r

OK. You can do this
1. In the Dashboard Groups tab Create a new group called "Test Sales Group"
2.From the categories section move Lead and Opportunities to the Dashboard Categories
3. Save
4.Go to Checks
5. From Category select Leads and add all the profile checks you want to display in dashboard
6. Same with opportunity
7. Now go to Preferences tab
8.Query for eBusiness Center and add the dashboard value from Step 1
9. Save
Good Luck
If you have any questions post your email and I can respond directly/offline

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