Deleting print jobs when finished
I use Adobe Acrobat 8 Standard, fully updated. When I create a pdf-file, the job of course is shown in the list of jobs for the "Adobe PDF"-printer. Upon completion, the job should be removed from the list - but it doesn't. I have no problems creating the pdf's - that goes like a charm. So its more a cosmetic problem than anything else.
I've tried deleting the PDF-printer, updating, reparing, un- and reinstalling - but nothing seems to help.
Any ideas ?
Thanks,
Lars
Hi,
From the Desktop, hold down the Windows key and press R. Into the Run window, type services.msc and hit enter. Browse down to the print spooler service, right click it and select Properties then click on the Stop button. Now browse to C:\Windows\System32\Spool\PRINTERS and delete the jobs inside this folder - You may need to click a prompt to gain the appropriate authority to open the PRINTERS folder.
Restart the computer and you should find the documents have been removed.
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience
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Top of page
Syntax
cscript prnjobs -l [-s RemoteComputer] [-p PrinterName] [-u UserName -w Password]
Top of page
Parameters
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Hi @ssward4,
Do large print jobs from other programs produce the same result? What happens when you print a smaller job from Adobe? I understand you have already run the HP Print and Scan Doctor but the issue remains, and you have checked the spooler.
Please complete the solutions presented in the following document and let me know the outcome of your efforts; Acrobat Help / Troubleshoot PDF printing | Acrobat, Reader.
Please use the thumbs up below if you happy with my efforts to help. If the issue persists, I will do all I can to help works towards a solution.
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Sunshyn2005 - I work on behalf of HP -
More often than not, when I try to print a document, the printer does not finish the print job. Usually I can get the document printed, if I print one page at a time!! thanks for your help
Hello @LMM2,
I understand that you're experiencing issues when printing from your Windows 8.1 computer to your HP Officejet 6815 e-All-in-One Printer. I had previously worked with you on February 12th and we resolved this issue. I'm assuming that that the issue returned?
If the Microsoft HotFix is no longer allowing you to print multi-page print jobs can I please have you follow the steps below to manually add your printer on the TCP/IP network port, rather than the WSD port as the WSD port tends to be what causing the multi-page print issue.
Step 1: Clear the Temp Files:
Open your Start screen by selecting the Windows button on the bottom left of your computer, or by selecting the Windows key on the bottom left of your keyboard, to the right of the Ctrl button
When the Start screen opens type Run
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When the Temp folder opens, select Ctrl + A at the same time on your keyboard.Everything in this folder will now highlight.
Select the 'delete' button on your keyboard. The Temp folder contains temporary internet files. No actual files or folders on your computer will be affected by deleting the Temp files. Should a Temp file still be used than you will automatically get the pop up to 'skip' that item.
Close the Temp folder once it is emptied
Right click the Recycling Bin on your desktop and select Empty Recycling Bin
Step 2: Download Driver:
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Step 3: Gather IP Address:
On the front panel of your printer please gather the IP Address.
On the printer control panel touch Setup
Touch Reports
Touch Network Configuration Report
When the Network Configuration Report opens please locate the IP Address. Keep this IP Address handy as we will need it for the next step.
Step 4: Add Printer Manually:
1. Open your Start screen by selecting the Windows icon on the bottom left of your Computer screen or by selecting the Windows key on the bottom left of your keyboard, to the right of the Ctrl button
2. Type Run in the Start Screen. Click Run to launch the Run dialogue box.
3. In the Run box type %temp% and select OK
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Please respond to this post with the result of your troubleshooting. Good luck!
X-23
I work on behalf of HP
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I think you need to remove the queue. For Windows, please try:
hold down the Windows key and press R.
from the Run window, type services.msc and hit enter.
if the machine asks for Admin you have to accept this,
look down to the print spooler service, right click it and select properties
click on the Stop button,
browse to C:\Windows\System32\Spool\printers
delete the job inside this folder
reboot the machine
Regards.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. -
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I work on behalf of HP
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From the Desktop, hold down the Windows key and press R. Into the Run window, type services.msc and hit enter. Browse down to the print spooler service, right click it and select Properties then click on the Stop button. Now browse to C:\Windows\System32\Spool\PRINTERS and delete the jobs inside this folder - You may need to click a prompt to gain the appropriate authority to open the PRINTERS folder.
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Regards,
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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience -
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View Solution.Hi,
From the Desktop, hold down the Windows key and press R. Into the Run window, type services.msc and hit enter. Browse down to the print spooler service, right click it and select Properties then click on the Stop button. Now browse to C:\Windows\System32\Spool\PRINTERS and delete the job inside this folder - You may need to click a prompt to gain the appropriate authority to open the PRINTERS folder.
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****Click the White thumb to say thanks****
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****I don't work for HP****
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Say thanks by clicking the Kudos thumb up in the post.
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Delete workflow item when finished
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