Delivery status Being Processed

Hi..
I created a delivery order document, then Post Goods Issue and created billing. Then I did released billing to accounting. Then I found out wrong entry on the billing and cancelled it. After that I did returns order reference to billing doc no, returns delivery, return PGI and created a Return Credit Memo. Then I posted the Return Credit Memo to Account. Lastly I do clearing on the Accounting documents related.
The problems is on the delivery document flow. why the Overall Status of the delivery doc is still BEING PROCESSED ?  It should show status completed.
Also, when I run TCode VKM4, it still showing credit value.
Pls Help.
TQ
rgds
Henery

hello, friend.
what exactly was the wrong entry in billing?  was it the price or did you have to adjust items and quantities?
in your original transaction Sales Order > Delivery > PGI > Billing, you cancelled the invoice.  the delivery status turns from 'completed' to 'being in process'.
you should not use the sales returns processing because this is a different cycle.  even when you do returns delivery, the original outbound delivery is not updated.  only the returns cycle is updated.
instead you should have first Reversed PGI (VL09) > Delete Delivery (VL02N) > Change Sales Order (VA02).
if you did not wish to delete the outbound delivery but merely intended to add items in billing, then just make changes in the original sales order, create another delivery, do PGI and do collective billing wrt to the 2 outbound deliveries.
even another alternative, depending on the wrong entry in billing, you can explore the use of invoice correction without cancelling the original invoice.
regards.
Edited by: jonathan yap on Oct 20, 2008 6:30 PM

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