Deskjet F4500 This printer does not recognise new BT hub

The printer worked well by wifi until I got a new BT hub but now does not recognise the new hub even though I have tried everything with passwords etc. I would be grateful for advice as I cannot now use the printer.

Replacing your wireless router try here.
http://www.hp.com/global/au/en/wireless/reconfiguring-system-help3.html
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I worked for HP but now I'm retired!

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PRINTER C7280, NEW CARTRIDGE BUT PRINTER DOES NOT RECOGNISE NEW LEVEL, LEVEL/GAUGE STAYS 0

I HAVE C7280 PRINTER ALL IN ONE, WITH 363 CARTRIDGES. THE COLOR 363 LIGHT CYAN HAS BEEN REPLACED, BUT LEVEL OF NEW CARTRIDGE STAYS 0. BOUGHT AGAIN A NEW ONE, BUT PROBLEMS STAYS. DID CLEANING OF THE HEADS AND ALIGN PRINTER, BUT PROBLEM STAYS. HOW CAN I SOLVE THIS?

Hi
Are you using the control panel or solution centre to check the levels?
Are you still able to print?
Thanks, Ciara
Step one: Check ink levels
NOTE:
The HP All-in-One can only detect the ink levels for genuine HP ink. The ink levels in ink cartridges that are refilled or have been used in other devices might not register accurately.Ink from the cartridges is used in the printing process in a number of different ways, including in the initialization process, which prepares the device and cartridges for printing, and in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. In addition, some residual ink is left in the cartridge after it is used.
To check the ink levels from the control panel:
Press Setup .
Press the down arrow ( ) to highlight Tools, and then press OK.
Press the down arrow ( ) to highlight Display Ink Gauge, and then press OK.
Press any button to return to the Tools menu.
To check the ink levels from the HP Photosmart Software:
In the HP Solution Center, click Settings , point to Print Settings, and then click Printer Toolbox .
NOTE:
You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Services tab, and then click Service this device .
Click the Estimated Ink Level tab. The estimated ink levels for the ink cartridges will appear.
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

Mx870 does not recognise new ink tank

my mx870 printer does not recognise new ink tank. how can this be fixed

What if any errors are occurring?

E print app on my phone says this printer does not exist.

I'm trying to add my printer to my app on my phone and I keep getting the error "This printer does not exist or you do not have access to it"
I went to the HP Connect site and it shows my printer is online and ready to use. I've checked to make sure everything was updated. I'm not sure what I am doing wrong.
Here is some additional info just in case
HP Envy 5530
Windows 7 64 bit
Thanks
This question was solved.
View Solution.

Hi @mcmoran2004
Welcome to the HP Support Forums. I understand that you are getting an error message when trying to add your printer to your HP ePrint app on your mobile device.
If you are getting that error message when trying to add the printer to the app using the printer’s ePrint email address, then please follow the steps below.
Please delete the app from your mobile device.
Please turn off your mobile device for a full 30 seconds then please power it back on.
Once your mobile device has completed its startup routine please download and install the app again.
Please activate the app using your personal email address.
After activating the app please try adding the printer by its ePrint email address.
If you still are getting any error message then, please call HP’s Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you live outside the USA/Canada region please click here to find the Technical Support number for your country/region.
Please let me know the outcome.
Regards,
Happytohelp01
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Time machine does not recognise new imac

I backed up a new imac using time machine and a 1TB time capsule.
The imac died, and I have a second brand new imac.
Using the migration assistant/restore from time machine, I was able to restore my old system - note when this was completed, after 3 days, I had to create a new user, then go back and switch to the user that I recovered.
Now when I try to set up time machine, it does not recognise the current system, and wants to create a brand new back up of the entire system. I do not have enough room on my time capsule to do this, plus I don't want to lose my previous back ups.
I am currently using the computer as recovered from time machine, so don't understand why it wants to start from scratch and what I can do.
Any help would be greatly appreciated.

I have part of the answer, but cannot -at least yet - find the rest of the answer in older discussions.
The name of you backup file is YourMachineName_YourMACaddress.sparsebundle. Time Machine is using the MAC address of your (1st) network adapter as a unique identifier. Your new machine has a new MAC address so Time Machine thinks it's a different machine. Which it is in one sort of way, but you want to treat it as the same machine and continue backups.
It's not as simple as renaming the sparse bundle changing the MAC address part of the name to the new MAC address.
If you look the contents of the TC disk you see a "hidden" file named '.YourMacAddress' which contains 16 bytes of data - some kind of token?
I know there was a discussion of this - in these forums I believe - and possible practical information on how to change things so they'd work like you wish, but so far I can't find it.
Note: YourMACaddress and YourNewMacAddress are the 12 hex digits of your machines MAC addresses in ASCII.

HP LaserJet Pro MFP M127fw Does not recognise new toner cartridge

HP LaserJet Pro MFP M127fw - error message to install new cartridge
After printing a ream of paper, we got an error message to install a new toner cartridge. We couldn't overwrite it and continue to print. Installed a new HP toner cartridge and still get the same error message to install a new cartridge. I've done a hard reset already with no change. Will take any help I can get. This is the first toner cartridge change for this printer.

Hi @kdaniels79 ,
I see that you are experiencing issues with the toner not being recognised. I will certainly do my best to help you.
I have provided a document with steps for replacing the toner. Make sure all the orange packing material is removed and the sealing tape. Make sure a piece of paper didn't slide in part way from the paper tray, blocking any sensors.
Replace the Toner Cartridge.
Are you using Genuine HP Toner?
If you need further assistance, just let me know.
Have a great day!
Thank You.
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Gemini02
I work on behalf of HP

Printer does not recognize new ink cartridges

The printer stopped printing in black even though I did not receive a low ink indicator. I checked the display screen and there was nothing showing in the black or photo columns. The cyan, magenta, and yellow all have colors showing with a yellow warning triangle toward the top. I went ahead and replaced both the black cartridge (564XL ) and the photo cartridge (564). The display screen still does not indicate an ink level in either slot and it does not print in black.

Hi - First question - are you using HP cartridges or are they refills. If they are refills, you'll want to try an genuine HP cartridge. If you are using HP cartridges, try resetting the printer:
Reset the printer:
CAUTION:
Do NOT perform any other type of reset on the printer before the ink initialization process has been completed.
Without turning the power off, remove the power cord from the back of the printer and from the wall socket.
Wait 30 seconds and reconnect the power cord to the printer and to the wall socket. Turn the unit on if it is not already turned on.
Check the printer for the error message. If the error message still displays, go to the next step.
Hope that helps.
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I am an HP employee.

My new Cannon printer does not recognise Firefox

My new Cannon printer Pixma MG5200 prints web pages from Internet Explorer ok but when I use Firefox (always) it will not print and Firefox crashes. I am using Windows Vista with SP1
Have queried with Cannon and they say their Easy Web Print
application is only compatible with IE and printing from Firefox is not supported by Cannon.
Please advise if you have a way around this
Tony Horne

That means the file you downloaded is damaged and its contents cannot be recognized as a valid .dmg
Download again.

Printer does not see new network in Setup Assistant - Photosmart C4385

I changed routers, so have a new network SSID. Have pinter connected to a Mac with USB cable. Want to set up wireless access to printer. In HP Setup Assistant the error message first says "No WiFi Network Discovered". I try the option to type in teh name of teh network but receive error message "Network Unavailable - The selected Wi-Fi network "(my network name)" is not within reach of the device. But the printer is only 25 feet from the touter and immediately next to the Mac which is connected to the Wi-Fi network.
In Wireless menu I selected "Wireless Radio ON". TEst configuration page shows Radio On, Radio Working, but Network Name (SSID) Not applicable.

Welcome to the forums!
@spicymac
I would like for you to check out a previous post I had just recently done about a similar issue as yours, when connecting to the network.
Try out the steps I list in this post and let me know the outcome!
Re: HP Photosmart Prem, lost connection to my Mac, cannot reinstall
Have a great day
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HP 932C PRINTER DOES NOT WORK OVER A NETWORK WITH TWO DIFFERENT OPERATIONAL SYSTEMS.

I have a 932c HP printer connected via USB to a Windows XP desktop computer (Dell E520), which is part of a home network.
I also have an HP Pavilion dv5 notebook, running Windows Vista Home Premium 64-bit, connected to the same network. This notebook can find the printer over the network. However, when I try to capture the 932c printer, the following dialog box appears:
"The server for the `hp deskjet 930c series` printer does not have the correct printer driver installed. If you want to search for the proper driver, click OK. Otherwise, click Cancel and contact your network administrator or original equipmente manufacturer for the correct printer driver."
When I click OK, another dialog box appears:
"The file `*.INF`on (Unknown) is needed. Type the path where the file is located, and then click OK."
However, I can't find any workable *.inf file in the HP notebook Hard drive (both partitions).
I have already tried to download the driver from the HP website, but it says that Windows Vista already has the driver for such printer! Well, now I'm stucked!
I'd like to point out that the printer works fine if I plug it directly to the HP notebook's USB port. But I want to operate the printer via the home network, keeping it hooked to the Windows XP desktop computer.
How to solve this problem? Thanks.

This is the HP notebook forums. I would recommend posting this in the printer forums for better coverage.
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Windows 8 does not recognise photosmart 5510

Cannot use my HP Photosmart since installing Windows 8. Printer does not recognise my pc.
This question was solved.
View Solution.

Hi,
Please download the following program and run it on your Windows 8 machine:
http://ftp.hp.com/pub/softlib/software12/COL44840/mp-109033-2/hppiw.exe
You need the printer on your home network.
Regards.
BH
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TS3988 i have updated my phone with the new software and it keeps saying that verification has failed on my icloud and that the certificate for service is invalid. following this now my phone does not recognise any of my iphone contacts and so i cannot f

i have updated my phone with the new 6 IOS. Since doing this my icloud account keeps saying that verification failed and the certificate for service is invalid. Folowin this problem my phone also does not recognise my other iphone contacts so i cannot facetime or send imessage

You don't need an app. You need couple's counseling. I believe what you want to do may also be illegal in many jurisdictions.

After completing a credit card sale on virtual merchant the option to print does not drop down it did before installing this latest firefox on my new computer

after completing a credit card sale on virtual merchant the option to print does not drop down as it did before i installed firefox on my new computer . the people at virtual merchant said it might be a pop-up prevention by firefox ...could this be true?

Can you check this issue on Firefox 9?
* getfirefox.com

Since upgrading my Macbook pro with Yosemite, I have problem with my Xerox Work Centre 3045 - the printer works normally but it does not recognise the scanner, can you help with this?

Since upgrading my Mac book pro with Yosemite, I have problems with my Xerox Work Centre 3045 printer. The printer works normally but it does not recognise scanner, I can not scan anything. Can you help?

Open Disk Utility and select your hard drive, then Repair Permissions, it will probably return a very large number of errors, primarily printer and library errors, so run it a second time. Then restart the MacBook Pro. If it still will not scan, try using Image Capture from Finder > Applications and see if that will work. If not, contact Xerox about updated drivers.

Why does the printer suddenly not recognise the computer

why does the printer suddenly not recognise the computer

salkenward
Welcome to the HP Community Forum.
This issue is frequently caused by a driver malfunction although the problem could be just about anything.
You didn't provide any information.
The good news: You can still help yourself and there is lots of help available, including -- in many cases -- the printer software for your computer so you can reinstall and be on your way again.
Install Full Feature Software – Printer
Take a look at the helpful videos if you need help with the installation.
Take a look, too, at the Troubleshooting / How-to / Solve a problem sections for more help on just about everything "printer".
There is a new "Print Doctor" in town for many printer models. If there is a new print Doctor program for your model, it will be in your printer software webpages under Utilities or Diagnostics.
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Click Accept as Solution when the Answer is a good Fix or Workaround!
Kind Regards,
Dragon-Fur

Deskjet F4500 This printer does not recognise new BT hub

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