Disable the connection to itunes (need).
requires that the device could not throw intruders enter the option to disable the connection to itunes.
Which security software (firewall, anti-virus) do you have?
See also:
*https://support.mozilla.org/kb/Firefox+cannot+load+websites+but+other+programs+can
See:
*https://support.mozilla.org/kb/Firewalls
*https://support.mozilla.org/kb/Server+not+found
Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that works.
Similar Messages
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My iPod touch screen says it is disabled. Connect to iTunes. When I connect the device to the computer a window pops up and said that the iPod is locked and I need to enter the passcode on the iPod..... I can't get it to do anything. Any ideas?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
So a couple of months ago, I had to restore my new IPOD 5 TOUCH because i had forgotten the password and disabled it, so as you can imagine I am quite familiar with restoring it.
(The last time I had synced it was the only time that I had to restore it when I first got it when I had disabled it)
This morning I wanted to sync my ipod. So I plugged my ipod into my WINDOWS computer and waited for itunes to open, and it did just like it is supposed to. It then said itunes needed the latest update so i continued with updating it. Itunes updated, but then said that my ipod needed the latest software. I said "ok update" and thats when itunes made my ipod into DFU mode without me even touching it.
SOOOO as you can imagine I was quite upset. I then have realized that because Itunes had moved it into DFU mode on its own, I could not manually get my ipod out of DFU mode so the only thing i was left to do was go ahead and restore it. (correct me if Im wrong)
My huge issue right now is that my ipod NEEDS to be restored, but it only stays on the "connect to itunes" screen for approximatley 20 seconds and then turns black as if it has been turned off. When I plug it into my computer and turn it on to the "connect to itunes" mode, it does open it in itunes and starts "extracting sofftware" but then when it turns black after 20 seconds, it closes out because my computer thinks it has turned off.
I have tried charging it, and nothing has progressed. Im not sure if anything can be done for it right now, or if I could bring it to an apple store to fix it... it's brand new about 3 months old.
HELP and some advice would be greatly appreciated !
Thanks!
-BTry:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
hi, i have to reset an ipad from work which belonged to another employee. It says on the screen that it is disabled and connect to itunes but when i try to connect it says error i need the passcode, can anyone help?
You have to use recovery mode which will totally erase the iPad. Read here.
iPad: Unable to update or restore - Support - Apple -
Written by: Disabled: iPad connect to iTunes, no one computer will be synced down, I know the password! Help please!
If it's showing the disabled screen then you will need to connect it to the computer that you normally sync to and you should then be able to reset the iPad and restore/re-sync your content to it (http://support.apple.com/kb/HT1212) - you may need to put the iPad into recovery mode in order to be able to reset it : http://support.apple.com/kb/ht1808
If you do it via a computer that it hasn't been synced to :
If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. -
While trying to update my iPhone 4 to iOs6 it froze on the connect to itunes screen and i needed to do a restore. But it restored my phone to january 2011 even though i just backed my phone to my laptop up 2 weeks ago. I still have all my contacts but i lost a lot of apps and text messages. Is there any way to make it restore to my most recent back up?
I tried powering down and re-starting the iPhone (as suggested at http://support.apple.com/kb/TS1275). This seems to have cleared the "...not connected to the Internet" problem, and iOS 6.1 is now in the process of downloading.
Thanks very much for your feedback. -
my iphone 3g is stuck on the connect to itunes mode and it wont show up on itunes. itunes hasnt even detected it on recovery mode. what do i do i really need my phone.. please help
Please stop altering the fonts, it makes reading postings extremely difficult. If help is desired, making postings difficult to read is not the way to get help.
Put the device in DFU mode (google it), then restore. -
I followed the steps to restore to factory settings now I can't get back my info from a prior backup. My pads screen was frozen on the connect to iTunes I needed to restore. I had to setup my pad as if it was new. How do I acess my prior backup
Once again, KP is correct, but I just want to add that if you don't see the backup in the drop down menu on the summary page of iTunes when you choose the restore from backup option, then the backup is unfortunately gone. If you backup your computer, the iPad backup should probably be in that computer backup. I use Time Machine with my MacBook Pro and can access backups from months ago.
On a side note, I also archive backups from time to time. If you right click on a backup name in iTunes>Edit>Preferences>Devices (Windows) or iTunes>Preferences>Devices (Mac) you can save that backup or archive it. It will be date and time stamped. I have no idea why I do this to the degree that I do it, but I probably have 12-14 iPad backups archived in iTunes. -
my iphone 3gs keeps showing the screen with the connect to itunes display, and I've restored it multiple times on different computers, but everytime it finishes restoring, it shows the display again and the computer says it needs to be restored. can anybody help me with this?
it was saying error code 1, i tried the things it said but none of it worked. now it is not showing an error code at all, it just keeps saying it needs to be restored.
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I downloaded the new IOS software update today and now my 4s is stuck on the "connect to iTunes" icon on the screen. When I connect it, it says my cell needs to be restored to factory settings. I don't want to lose everything. Help please! I saw someone else had this problem so hopefully there's already a solution. Thank you.
They will be gone from the iphone, but you should be syning all contacts to your computer regularly and should be importing all pics to your computer regularly, particularly before any update.
Have you failed to do this? -
My iphone4 has been stuck on the connect to itunes logo for a few hours. I connected it to itunes and it says that the iphone is on recovery mode and that I need to restore it to use it with itunes. I'm afraid that if I restore it I will loose everything help please!!
AT this point whatever data you have on yoru phone is already gone since it is in recovery mode.
However you can restore from your backup, when your phone reboots from recovery.
YOu do have a backup right? -
I attempted to update my iPhone 4 without realizing that I need to sync it with my laptop. My iPhone 4 is now stuck in the connect to iTunes mode and now I cannot use it. Is there a way to reverse this so I can use my phone because I do not have my computer with me?
Maybe it was hacked before and now through the update it's locked back to the original carrier.
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My iPhone 4s is stuck on the "connect to itunes" whenever I tried to turn it on. But at the moment I don't have a computer and I really need my phone on right at this moment. Is there anyway I can get it to turn on without a computer??! Thanks!
i tried to connect it but it didnt work...nothing changed...
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When I turn my Ipad3 on I get a message that states IPad is disabled.. connect to ITunes. I have done this and nothing happens. What else might I try?
Force iPad into Recovery Mode
1. Turn off iPad
2. Connect USB cable to computer; leave the other end alone
3. Press and hold the Home button down and connect the docking end of cable to iPad
4. Continue holding the Home button until you see the "Connect To iTune" screen
5. Release the Home button
6. Open iTune
7. You should see "iTunes has detected an iPad in recovery mode"
8. Use iTune to restore iPad
Note: You need to be patient and repeat the above many times. -
hi my iphone is broken. it won't pass the connect to itunes. when i try to restore is says that there is an error. please help!
thanks,
jg2013
<Subject Edited by Host>Hello, 02633.
Thank you for visiting Apple Support Communities.
If your iPhone is disabled, you will need to process the steps in the article below.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Cheers,
Jason H.
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