Does a replacement handset have a years warranty or does it fall under the original?
My iPhone 5 was replaced less than a year ago, does the new handset have a years warranty or is it from the original date of purchase?
A replacement has whatever warranty was remaining on the original device or 90 days, whichever is longer. If your current iPhone is beyond both of those periods, then it's no longer in warranty. If the battery has failed, Apple will replace it. See the section on battery replacement here:
http://www.apple.com/support/iphone/service/faq/
Of course you can always talk to the technician at the Apple Store about the situation. Whether they can do anything for you I can't say, but it costs nothing to ask.
Regards.
Similar Messages
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I accidently turned ON contacts when I was turning ON my yahoo email account in Settings and now all the emails from contacts have been merged to create SEPARATE contact right under the original contact name. Now I have double contacts for everyone with an email address!!! how do I UNDO? it says all CONTACTS WILL BE DELETED...when I go to turn CONTACTS to OFF.
Any contacts synced with the Yahoo account will be deleted from the phone if you turn it off. They will still be out there in Yahoo land, so if you turn it off and it deletes something you didn't want to, just turn it back on again.
It's extremely unclear what you did when you say " I only created contacts and typed in emails that I had for those contacts.....so I am still not sure how to UNdo what I did without deleting anything"
Undo WHAT, exactly? You said "I accidently turned ON contacts when I was turning ON my yahoo email account in Settings and now all the emails from contacts have been merged to create SEPARATE contact right under the original contact name."
Just turn it off. -
recently cracked my i phone but i have a year warranty does this mean i would still need to pay to get it fixed ?
Yes, it does. The limited warranty doesn't cover accidental damage such as that.
(110825) -
I have 3 year warranty, will this apply for my charger?
my charger stopped working and the forums said that the chargers have one year warranty, but i brought 3 years worth of warranty so will it apply to my charger also?
No, it does not.
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Does apple replace batteries in India after warranty has expired?
Does apple replace batteries in India after warranty has expired?
How much does iPhone Battery Replacement Service cost?
Service arranged through Apple costs $79. A $6.95 shipping fee will be added if this service requires shipping. All fees are in U.S. dollars and are subject to local tax.
Secondarly this depends on the country that you are doing this at and if the device has warrenty coverage (IE: Bought there) -
I have an iPhone 4s that is still covered under the AppleCare Protection Plan. I have a pretty significant crack across the screen and wanted to know if I have to pay any additional fees to replace the screen or replace the entire phone.
I was hesitant to purchase this protection plan at first about $70, but the customer service agent reassured me that there were no deductables and thats why I bought into it. But now that I look around on the support site, I see that it says that there are up to two incidents covered for a service fee of $49. Did I really get duped?If the issue is a manufacturing defect, there is no cost to have the device replaced.
If the issue is a result of user damage (like a cracked screen) and you have AppleCare+ Apple will replace the device for the minimal fee of $49. They will do this up to two times during the timeframe of the protection plan.
If the issue is the result of user damage and you do not have AppleCare+ then the Out of Warranty replacement cost is $199 for the 4S.
No, you were not duped, you were simply not completely informed. Whether that was a result of them not sharing all the information or you only hearing what you wanted, no one here knows. -
i have an iphone 4 for verizon and i am going to switch phones and get a droid motorolla 4g phone and the droid doesnt have a sim card. does my iphone 4 have a sim card that i can put in the droid? can i buy sim cards separately online for the droid?
Brandon2184 wrote:
The iPhone 4 uses a "Nano SIM"
The CDMA iPhone 4 does not use a SIM at all. There is no SIM slot. It is a pure CDMA phone. -
Double clicking is no longer opening my folders.
How can I adjust the double click speed in Mountain Lion to reduce the double clicking speed. The mouse system preferences does not seem to have a speed slider for double clicking. Only the tracking speed slider is visible.For 10.8.3, it's in System Preferences > Accessiblity > highlight Mouse & trackpad on the left. The Double click speed slider shows on the right. Moving it to the left gives you more time between clicks. Moving it right gives you less time.
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WCK uses the Box2D Alchemy port and therefore uses "Domain Memory". Part 1 of premium features usage.
Does publishing to "Level-2 GPU" constitute use of Stage3D? Is this now part 2?
Does our project now fall under the revenue share requirements?
We aren't using Starling or any framework other than WCK.
I wouldn't think Level-2 GPU constitutes use of Stage3D but have to ask.
We would appreciate some clarification from Adobe on this.Thanks Kevin. I need to read more carefully. We are targeting IOS/Android with this project.
"Level 2 - GPU" is a choice in the "Hardware Acceleration" drop down box on the main Publish Settings screen when
you have Flash (.swf) highlighted in the left pane on Flash Pro CS5.5
The other settings pages have Auto, CPU or GPU under "Rendering" or "Render Mode"
Like I said I need to read more carefully.
What is NOT considered part of the premium features?
The following uses are NOT considered premium and there is no revenue share required for these uses:
Use of domain memory alone,
Use of hardware accelerated Stage3D features alone,
Use of software rendering of Stage3D, or
Use of these features within Flash content packaged as apps using AIR
Thanks again guys -
I ended up having two id's, one being my original when first getting into itunes and the other came when I opened a me account. I have purchases under the original id. How do I merge the old account into the new account
Sorry, but it is not possible to merge two Apple IDs/iTunes Store accounts.
Regards. -
We have 3 devices used by 3 different people under the same Apple ID, how do I stop receiving my daughters texts? Both sent and received.
When you use the same Apple ID on 3 devices it means you are all using the same (email, imessaging, calendar etc). Since iCloud (MobileMe) is designed to be shared across all devices included Macs, it means all devices setup with the same ID will have access to the information.
Text messaging is relevant only to the number you are texting. This is done through your telecom companys lines and not on Apples.
If you do not want to have others be able to read any of your information then it is best you each have your own account. -
3 cracks in 3 years replaced with a 3 year warranty!!!
Dear Ms./Sir,
I am a university student and in 2007 I have bought my very first laptop ever, a white Macbook. I love my laptop. It's fast, it's convenient. The design is slick and thin, fits anywhere and it's light. However, since I bought it I realized that regular Microsoft laptops have sturdy cases but their software falls apart. In the case of a MacBook, excellent software but the case falls apart. This is ridiculous. I am a big fan of Apple products and have bought many as presents as well in the past. I avidly recommended and still am to friends and family. However with the case cracking constantly and in constant need of replacement I am definitely over thinking my loyalty to Apple in the future.
Mid 2008 I notice the first crack on the right side of the board. Having a 3 year warranty through Apple Care I was able to replace it at no cost. I hoped that it wouldn't happen again and made sure that I used it lightly and very carefully to avoid another crack. Early 2009 another crack, same place. Replaced it again at no cost. This time I decided not to even take it to school anymore and was really really careful with it. November 2009, not even a year later another crack in the SAME spot. This is ridiculous. 3 cracks in 3 years. My warranty ends in January next year. I don't have the money to spent on replacement every time this happens after my warranty expires.
So I would like to know what can Apple do for a loyal fan like me?
I really don’t want the cracking to keep happening, since I don’t have the money to keep repairing it.
Regards,
DorotheaAs Templeton said, you will not get a response from Apple here. We're all just fellow users.
I'd suggest calling Apple tech support and asking to speak with Customer Relations. When you get a CR representative on the line, calmly explain the situation and express your concerns about yet another case failure should they just replace the case yet again. I can't make any sort of promises - again, I don't work for Apple so I can't speak for them - but the CR representative may be able to work out something, ideally a replacement of the unit with a new model of MacBook.
Good luck. -
Can I get my phone replaced with a 1 Year Warranty?
I bought a HTC phone from Best Buy in July 2011 and it came with an extra piece that no longer works. I have an 1 year warranty and I was wondering if I could get the piece replaced.
What kind of piece is this?
Either way if you only have the manufacturer's one year warranty, you would have to contact the manufacturer.
Dan K. | Mobile Specialty Stores
Any opinions expressed in this post are those of
the author and do not represent Best Buy Co., Inc. -
I called apple support because my iphone 5 charger stopped working and they said they would send me a new charger but why do they need credit card information if every apple product has 1 year warranty?
Hi CryyCorr33
Sound like they did what is called an express replacment. What apple does is they put a hold on your Credit Card for the amount of the cord because they are sending you the cord first. Then, once you receive the new cord in about 2-3 days, you'll put the defective cord in the box and ship it back out and when they receieve the defective one, they'll be able to remove that hold from you card.
I believe the reason behind the hold on your card is incase you don't return your defective one to them so they can find out the cause of the issue.
An Apple Retail Store could swap them out for you in store incase you happen to be near one. This requires no hold.
Hope this helps -
The rest of my phone is still perfectly operational. I can sync it to my Mac, I can still see my phone screen, meaning I can still see texts and calls coming through, the power button works, I can see my apps and my background, and the circle button at the bottom still works. It's just the touchscreen that isn't working. I can't slide across to answer calls or slide across to turn the phone off. As my phone is still under the 12 month warranty, will they replace my phone in store by booking an appointment at the Genius bar?
I was taken through some diagnostics over the telephone with an Apple advisor, who asked me to restore the software, back my phone up, etc, which I have done. He couldn't rectify the problem so advised me to take it in. I am booked in this evening to see an Apple advisor in store. I don't know of anything that I have done for this to happen! It was in my pocket on holiday in Portugal and was ok one minute, I took it out of my pocket and the vertical lines were on my phone and the touchscreen had stopped working! I hope I can get it replaced.
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