Enter Sales Office and Sales Group for SM 2.5

Hi Experts,
When we are creating lead and saving it from our SM 2.5, it is giving us error as Enter Sales office and Group. Due to this reason it is not sync with Agentry server and we are not receiving back the Lead transaction ID on to Device.
The Sales area we are able to put successfully in Client but not sales office and Group as those fields are not visible in our client.
Please find the snap shot attached and help if any configurations we missed.

As its a standard functionality to have the Sales Group & Sales Office from Quotation to Order. But in your case, check the Copy Control settings at Header Level .
DataT 051 General header data Copying requirements 001 Header-same customer
DataT 101 Header business data
DataT 001 Partner header
In case , they are also same, then check if any Logic is added in the Existing Routine.
Best Regards,
Ankur

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Thanx for reading

hello again.
actually, you can.
let's say you have 3 sales areas...(sales org + dist chnl + div)
1000 + 01 + 01
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A01
B01
C01
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Where is SALES OFFICE and SALES GROUP for BP stored?

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Hi Jeroen,
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Hello,
Hopefully this is the correct place to ask this question. If not, I apologize in advance. I have been trying to find the answer to this issue I am having and can't seem to find a solid answer. For reference, I am using SCSM 2012 R2.
Basically, I have a Review Activity that is configured as such.
Current Stage is Approve
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In the notification (which is successful) the users have an option to approve or deny utilizing a link. This link generates an email to my workflow account. The subject has the [RA####] and the body has [Approved]. All of those are the
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In crmd_order transaction when user enters sold-to-party, then organisational determination takes place which brings sales area,distribution channel and division automatically under organisation tab.
My requirement is to fetch the correspoding value of sales office and sales group for that Org unit and display them in the organisation tab.
My logic goes like this:
1) I have to fetch the sales office and sales group from the master data of ship to party ( i.e. bp with ship to party role).
2) Then Give the sales area key( org unit, distribution, division) to fetch/filter and display the sales office and sales group.
Which function modules to use to make the above 2 steps work. What code to write to make the above two steps work.
I did not find any FM that takes bp with ship to party role and gives back the org unit data alongwith sales office and sales group.
Then, how to link BP with role ship to party with Organisation Unit and then take the org key to read the org data.
Which tables and FMs should I consider for this. I am thinking of using the merge method of CRM_ORGMAN_BADI.
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As per your statement, my understanding is that the Organization Attributes are not maintained in the Customization. If all the values are properly maintained then based on the Organization Data determination, the system would have picked up the data. You can first check the Organization Structure and see all the attributes are properly maintained or not and then check whether the Object Permitted in determination checkbox is checked. Then create a Transaction and see that all the Organization data are getting filled properly.
Have a look at the following link for a complete guide to the Organization data determination customization.
http://help.sap.com/saphelp_crm70/helpdata/en/6d/5c1738453fde16e10000009b38f8cf/frameset.htm
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Sales office and sales group compulsory when creating a sales order

Hi,
When creating a new sales order, I would like to have the sales office and sales group compulsory.
Does anyone know where is the customizing point?
Thanks for your help,
Ronan

Dear Ronan,
Spro --> Img --> Sales and Distribution --> Basic Functions --> Log of Incomplete items --> Define Incompleeness Procedure (T. Code: OVA2)
Here, Select Group as A - Sales Header
and double-click: Procedures (left hand Dialog Structure).
On to next screen, select Incompleteness Procedure "11" and double click: Fileds (left hand Dialog Structure).
On to next screen, include Table-Filed as:
1. VBAK - VKBUR (for Sales Office) and
2. VBAK - VKGRP (for Sales Group)
for both the entries, select Scr. as "KKAU" and Status as 01 and check Warning.
Note: To make changes in to InCompleteness Procedure, click: (CTRL+F1)
Recommendation: Please save chnaged Incompleteness Procedure as Z - procedure; to avoid changes in to Standard Procedure.
Now,
Spro --> Img --> Sales and Distribution --> Basic Functions --> Log of Incomplete items --> Assign Incompleeness Procedure --> Assign procedures to the sales document types (T. Code: VUA2)
Here, assign your Order type (say, OR) to your Incompleteness Procedure (say, Z - Procedure)
Check Field: IC-Dialog as per requirement (Clck the field and press F1, to read its usage).
Now, Go to, T. Code: VOV8; and select your Sales Doc. Type (say, OR).
Within the Sales Doc., Assign your defined Incompleteness Procedure in to:
Tab: Transacton Flow --> Field: Incompl.proced.
Note: To enable screen, for changes, press (CTRL+F4).
Best Regards,
Amit

Sales office and Sales Groups

Please clarify some of my doubts.
What is the definition for Sales Office and Sales Groups?What are the advantages of having Sales Office?Any reporting by Sales Office and SalesGroups is possible if yes then what is the advantage?Is Salesgroup same as salesperson?

Hi Sunil
1) Sales Office
A physical location (for example, a branch office) that has responsibility for the sale of certain products or services within a given geographical area.
Use
When you create sales statistics, you can use a sales office as one of the selection criteria. When you print out order confirmations, you can include the address of the sales office.
Procedure
You can assign each customer to a sales office in the customer master record.
Note
Within a sales office you can establish sales groups (for example, departments) with specific sales responsibilities. Each person who works in the sales office can be assigned to a sales group in his or her user master record. Each customer can also be assigned to a particular sales group in the customer master record.
2) Sales Groups
Sales group
A group of sales people who are responsible for processing sales of certain products or services.
Use
By using sales groups you can designate different areas of responsibility within a sales office. When you generate sales statistics, you can use the sales group as one of the selection criteria.
Example
If sales office personnel service both retail and wholesale markets, you can assign a sales group to each market.
Procedure
You assign each salesperson to a sales group in his or her user master record. You assign each customer to a particular sales group in the customer's master record.
Thanks
G. Lakshmipathi

Multiple sales groups in single salse office

Hi ,
Can we maintain multiple salses groups for single sales office in sap crm

Hi
No we can not maintain multiple sales groups for a single sales office in sap crm until and unless we convert org model to represent multiple assignments in SAP ECC or R/3.
Path for maintaining this setting is
spro>crm>org management>data transfer> convert org model to represent multiple assignments of SAP ECc.
or
Transaction code- CRMSC_SWITCH_ORGMODEL
Reward points if it helps
Regards
Nadh.

Delivery related billing with VF04 based on sales group.

Hi Expert
I want to do delivery related billing in vf04 but sales group filed is grayed in vf04 so sorting is not possible if i not sort then it will bill to all customer that we dont want , i want to bill manually for different Customer on the basis Sales Group, how to handle this situation. we donu2019t have other choice such as Shipping point is only one. Even sold to party is same for all site. how to handle this situation.
thanks
Mona.

Hi Mona,
The selection criteria fields for VF04 are hard-coded.
This cannot be done, the fields in the billing due list index are the
the fields in the billing due list (VKDFS) -> these are the only ones
that can be read and available to be added to the billing due list.
The nature of your request indicates that is is rather a consulting
issue.
Nevertheless :
A solution for this requirement can look like this (example with
sales office and sales group for RV60SBAT):
Add with an append the new field(s) on table VKDFS
(take care about the customer name space ZZ*)
Fill the fields ZZVKBUR and ZZVKGRP with userexit LV05IF0V
for Orders
       FORM USEREXIT_VKDFS_SORTKRI_SALES.
        VKDFS-ZZVKBUR = LVBAK-VKBUR.
        VKDFS-ZZVKGRP = LVBAK-VKGRP.
       ENDFORM.
for Deliveries
       FORM USEREXIT_VKDFS_SORTKRI_DEL.
        VKDFS-ZZVKBUR = LLIKP-VKBUR.
        VKDFS-ZZVKGRP = LLIKP-VKGRP.
      ENDFORM.
You will need to take a copy of RV60SBAT and add these fields to the
selection criteria and the select of VKDFS. See note 25026 which is
for selection via Payer but may provide additional information. Also
see note 63523.
You will also need to re-build the billing due index VKDFS with
program RVV05IVB.
I hope this information helps so far.
Thanks,
Alex

Enter Sales Office and Sales Group for SM 2.5

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