Error message 51.10 HP Laserjet P3015

What kind of problem is it and how can I solve it? Is is available an error message list in your website? Thank you in advance.

I am sorry, but this is a consumer printer board. Your error does not seem to be ePrint related. Your printer would be better served by community members of the enterprise board because of their knowledge in addressing problems with this line of printers. Here is a link for you to go to so that you can post your question and can receive the assistance you need and better exposure. http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413#.UDaYSdaPUaA
I am a former employee of HP...
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HT3669 Unable to run the HP All-in-One Installer for LJ 3055 -- Error message says I need to install Rosetta

I have an HP LJ 3055 All-in-One. Previously, I haven't used it connected to my Mac (i.e., only in 'standalone' mode). I now want to use the unit's software for faxing and scanning purposes.
However, when I insert the CD that includes the HP All-in-One Installer, I see an error message saying:
"To open LaserJet AIO Installer, you need to install Rosetta. Would you like to install it now?"
I assume this is related to the CD's having been produced contemporaneous with Tiger, not Snow Leopard -- though I have no idea why it's prompting about Rosetta, since this is a Macintosh installation CD.
Can anyone inform me what I need to do to install the software (i.e., to run the installer) under Snow Leopard, so that I can access the All-in-One's functions via the Mac?
Thanks. Replies appreciated.

kostby wrote:
Responding to two of your posts here...
Thanks. It wasn't (and still isn't) clear to my why I was getting the prompt about installing Rosetta. While using the unit with Tiger, I never saw anything about a need for Rosetta (i.e., nothing indicating that any of the software on the CD was pre-Intel).
Printing continues to be available from the Mac but nothing else is supported via the computer. Scan, fax and copy are available only directly from the unit.
Funny that this can happen with a unit that continues to work perfectly well, without a hitch. You'd think that OS upgrades would, if anything, enhance software control of a unit -- rather than eliminate it completely.
★ Is there any reason to think that going the 'Rosetta' route would restore the lost functionality (in 10.6.8)? ★
Thanks.
The reason you were getting the prompt about installing Rosetta now is because Rosetta was automatically installed on OS X 'Tiger' 10.4 and 'Leopard' 10.5. HP didn't mention it as a requirement, because at the time, it was already there and invisible.
Rosetta became an optional install on OS X 10.6, because (I presume) the number of programs and devices still using pre-2006 PowerPC code and thus needing Rosetta, was in steady decline. Why add extra clutter to (this is my guesstimate) 85% of the Macs running Snow Leopard that DO NOT need Rosetta?
In my opinion, it cannot hurt to install Rosetta now.
Only programs (your HP drivers) that REQUIRE Rosetta will even attempt to use it.
The scan fax and copy functions don't work now with Snow Leopard, so at worst, they still won't work.
You can always delete Rosetta again if you need the disk space.
Message was edited by: kostby
If I correctly understand how Rosetta worked, it created an emulation environment in which certain software (including 'multifunction printer' drivers) would work, the implication being that these software products were not specifically written for the Mac OS.
However, wouldn't those drivers still also have to be supported by the Mac's currently-installed OS in order to work -- as they were in Tiger and Leopard (but are not in Snow Leopard)?

Hp LaserJet P3015 printer "waiting for printer to become available" message

Hello All,
I have searched through many message boards about this issue (some steaming back to as far as 2009) and I have yet to find a solution that has worked for me.
Background of situation:
In my office we have a dozen iMacs and Networked hp LaserJet P3015 printers. Most work perfectly fine with out issue. We are currently running 10.8.4 OS. There are a few issues that seem to be unique to users or types of iMacs. 1) Three brand new iMacs (the skinny ones that come without the CD drives) where showing a message prompting for the "printer operator group". I have that setting turned off but reguardless I added the user accounts to the "printer operator group" as well as the "printer admin group". After I did that the users started to recieve the message "waiting for printer to become avaible". When this message appears it never printers (I left it for a 20 minute period to no avail). I have tried a whole host of fixes with short term success but the issue keeps reoccuring. Here is a list of fixes I have tried:
What I have tried
1) I plugged the iMac directly into the printer via USB cable to install the drivers locally
2) I added the user to the printer operator group and the printer admin group
3) I checked all settings on both the printer and computer
4) I have removed and re-added the printer several ways (from the network and directly via UBS cable)
5) I checked the Ethernet connection to the printer (all are fine) (also eliminated the need for it by directly plugging her in via USB cable)
6) I have "power" shut down the printer
7) I restarted the printer settings on the network to eliminate any lingering issues
8) Made sure the software is up to date (which according to some message boards is what the problem is)
9) I have replaced both the actual Computer and Printer (with another brand new iMac), while additionally creating a new user account to eliminate hardware and faulty user settings as the culprit, as well as plugged the printer directly into the computer and removed it from the network.
10) I prayed to the IT gods
Other Notes:
I did see a solution from a message board that said to delete all "hp_" files in system/library/extensions and then directly plug the printer into the computer to install the drivers that way (which he said worked) but the guys also said that if he ran software update then the issue would re-occur. This seems to be counter productive as I like to keep all software up to date
What I have noticed:
- The issue seems to affect the newer iMacs in my office more then the older machines despite everyone running the same OS version
Thank you all so much in adavanced for your time reading my post. The issue has been extremely frustrating for both me and the end users and I appreaciate any help that anyone can provide (even if its just pointing me in the direction of another message board)
- Chris

You have not mentioned it but based on some of the things that you have said, I would assume that the Mac's are bound to a domain. So, for one of these Mac's, if you logged on locally and then created a print queue to the network printer, do you get the same message?

Cannot add printer- get error message. LaserJet 1200

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Recent Dual MacBook Mac OS X (10.4.8)

I did. before and I did again. and then uploaded and installed new software and STILL get error 1282. the hp people told me there is nothing they can do it's an apple problem. I'm stumped. If you can think of anything else would appreciate it.

I can't install wireless function on new HP Laserjet M1217,get driver error message

It finds my wireless router but when it starts "install drivers" I get the error message "Windows cannot install the HP Laserjet Professional M1210 MFP series fax kernel-mode print driver. To obtain a drive that is compatible with the version you are running contact the manufacturer. I am running Windows 7 on a nearly new machine so have no idea how to fix this.

Does that file (words.pdf) actually exist? If so, can you delete it, then retry?

HP LaserJet CP1025nw Color getting a Mispick error message

I have a HP LaserJet CP1025nw Color printer, running on WIN 7 64-bit and I am getting a Mispick error message after almost every page that prints. I have had this printer for the past 1-1/2 years and it has worked fine. I replaced the black toner over a month ago with no issues. The Attention light blinks and has to be rest after each print job. I can print a test page then it errors, I clear it and then it will re-print the test page again. I have cleaned the rollers, check for any loose paper pieces, changed the paper (type and size) nad have powered off & unplugged the power to the printer several times. It will come up with no errors and then once I send something to print, it will print it and then immediately after the page is printed the Attention light will start to blink. I have even gone as far as unintsalling the printer and reinstalling all the drivers and software, to no avail.
Any help would be greatly appreciated.
Thank you,
Jarm1964

This is probably a little late but it may help someone with the same issue in the future. I had the exact same scenario - HP LJ CP1025nw color on Win7-64 and it suddenly started receiving the mispick error after every print job. There was nothing stuck, no paper jam, no problem picking up paper, etc. It turns out it was a setting on the printer - under Printer Properties (from Devices and Printers), on the Configure tab I had checked Allow Manual Duplexing and Jam Recovery set to On. When I unchecked Allow Manual Duplex and turned Jam Recovery to Off, the mispick error went away. Not sure which of the 2 was the culprit.

My HP LaserJet 100 color MFP M175nw is getting a 52 error message

My HP LaserJet 100 color MFP M175nw is getting a 52 error message, how i can fix it ?

Hi @pipou716 ,
I'd like to help you resolve the 52 error message today.
Does the error also have the word scanner in it?
I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
Update the printer's firmware. Software & Drivers.
Restart the printer after the firmware is updated.
How is the printer connected? (USB/Ethernet/Wireless)
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
If you need further assistance, just let me know.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Laserjet 1018-script error message when I print from web sites

I have a HP Laserjet 1018. When I print from Microsoft products, it prints fine. However, when I try to print from a web site, it gives me an error message stating that there is a script error.

Its some PDF files, it prints using Adobe on a Windows OS just fine, but not in adobe on the Mac. It prints using preview but all the fine details of the picture does not print. One file that does not print is a drawing generated from AutoCAD.

HT1338 I have HP LaserJet 200 colorMFP M276nw and trying to install the driver on my mac pro; it gives me the error message that the driver is not available.

Hi,
I have HP LaserJet 200 colorMFP M276nw and trying to install the driver on my mac pro; it gives me the error message that the driver is not available.

Typically this is caused by the internal list of compatible devices in the Mac being out of date. All you should need to do is disconnect the printer from the Mac, run Apple Software Update (even if there are no updates, the list will still update), restart the Mac, connect the printer to the Mac, and add the print queue. If that doesn't work, let me know.
I am a printer tech for HP.

Paper tray error message HP LaserJet 1102w

Recently my LaserJet 1102w stopped printing duplex; instead, after printing the first side it gives an error message : Paper tray needs to be filled.
The paper tray is full, but I cannot get it to continue printing the other side, no matter what. This has become a huge problem, even when printing single-sided jobs.
Any ideas?
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Hi,
Once you place the printed pages back in the input tray, try opening and closing the top cartridge access door to rsume the print job and check if that prints the other side.
Hope that helps,
Shlomi
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Error message when installing software on my HP Laserjet 1536dnf MFP

I am trying to install the software on my HP computer for my HP laserjet. I have tried manually and using the assistant.The software getsto 87% installed then gives a fatal error occurred preventing product use. Click cancel tp cancel install. none of the previous boards that I saw here helped. This is what I see in the windows event viewer Timestamp: 7/13/2015 11:33:14 PMMessage: HandlingInstanceID: 80fc8818-4762-4764-870e-9417391a879dAn exception of type 'System.ServiceModel.CommunicationObjectFaultedException' occurred and was caught.-------------------------------------------------------------------------------------------------------07/13/2015 19:33:14Type : System.ServiceModel.CommunicationObjectFaultedException, System.ServiceModel, Version=3.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089Message : The communication object, System.ServiceModel.Channels.ServiceChannel, cannot be used for communication because it is in the Faulted state.Source : mscorlibHelp link :Data &colon; System.Collections.ListDictionaryInternalTargetSite : Void HandleReturnMessage(System.Runtime.Remoting.Messaging.IMessage, System.Runtime.Remoting.Messaging.IMessage)Stack Trace :Server stack trace:at System.ServiceModel.Channels.CommunicationObject.ThrowIfDisposedOrNotOpen()at System.ServiceModel.Channels.ServiceChannel.EnsureOpened(TimeSpan timeout)at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs)at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)Exception rethrown at [0]:at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)at HP.InstallManager.CSI.IDIFxServiceMarshaller.DIFxServiceDriverPackageUninstall(String infName)at HP.InstallManager.CSI.DIFxServiceClient.DIFxDriverPackageUninstall(String infName)at HP.PDUObjects.CSI.DifxHandler.DriverPackageUninstall(List`1 infFileNames)at HP.PDUObjects.CSI.DriverPDUEngine.DriverPackageUninstall()Additional Info:MachineName : CNN1TimeStamp : 7/13/2015 11:33:14 PMFullName : Microsoft.Practices.EnterpriseLibrary.ExceptionHandling, Version=4.1.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35AppDomainName : hpbcsiInstaller.exeThreadIdentity :WindowsIdentity : CNN1\JohnandPatriciaCategory: ErrorPriority: 10EventId: 100Severity: ErrorTitle:Enterprise Library Exception HandlingMachine: CNN1Application Domain: hpbcsiInstaller.exeProcess Id: 7136Process Name: C:\Users\JohnandPatricia\AppData\Local\Temp\7zS7F63\Installer\hpbcsiInstaller.exeWin32 Thread Id: 6660Thread Name: ThreadedCleanupExtended Properties: Can anyonr help?thanksJohn

Hi , I would be happy to help you install your Laserjet 1536dnf. Since you are seeing a fatal error message during the install process, I suggest using the following document as it will direct you to the necessary troubleshooting steps to work towards a solution: HP Printers - A 'Fatal Error' (MSI error) Displays on the Computer During HP Software Installation in Windows. Please let me know if this resolves the issue, and/or if you require further assistance.

Error Message: Install Black Cartridge on LaserJet M1522nf

Hello:
I have a LaserJet M1522nf and am getting an error message stating "Install black cartridge", even though I have installed a new cartridge. I have tried 3 different new cartridges and still get the same error.
I am currently using this printer on a Windows Vista Home Basic computer.
The current cartridge I am trying is a LD Products CB436A.
This has been going on for months and we're using it as part of our office system. Each day this gets at me and I'm about to buy an alternate brand printer if I can't get this solved.
I greatly appreciate your help!
This question was solved.
View Solution.

I had this problem too - Here's what I found on the HP trouble-shooting/error message site. The bold italics I added, that was my problem:
"Install black cartridge" No cartridge installed with door closed.
If the paper tray has been overfilled, it can lift the toner cartridge up from its seated position, resulting in the cartridge not being detected by the MFP.
Remove the toner cartridge.
Remove all paper from the bottom tray.
Check for any paper jam and, if found, clear it.
Power cycle the printer (turn it off and then back on).
Reinstall the toner cartridge, being careful to make sure it is seated properly in the MFP.
Reload paper in the bottom tray; be careful not to overfill the tray.

Unsupported black in use error message for laserjet p2055

Receiving "unsupported black in use" error message for laserjet p2055. I replace the cartridge with a new one and the same message appears. Any suggestions how to resolve this issue?

Hi,
Does it become active if you go to System Preferences > Accounts and Click on the current Account Pic and attempt to take a Pic ? (you do not have to Set it as the Pic)
Go to System Preferences > Accounts
Click on Your Account (in the list on the Left)
The Right hand side will now show some options.
Clicking the current Pic will give you access to Edit Pic
One of the Options then is to take a Snapshot.
Take a Snap Shot but you do not have to "Set" the Pic.
This process will invoke VDCAssistant.
Explain further about the PRAM Reset please.
You should shut down the computer (Rather than trying to catch the Restart)
You should then Start the Computer holding down the AppleALT+PR keys and keep holding them until you hear three Start Up0 Bongs (Chimes)
This deletes some settings such as System Preferences Settings for the Volume (Sound) and Date and Time that may need resetting afterwards. (Others may also be effected such as Screen Saver)
On Spotlight.
This does not look or report on certain Folders.
At the Hard Drive Level this is Library and Syatem
In your Home Folder (Little House icon) it will not look in your Library.
com.ecam.iusbcam.plist and com.apple.ichat.plist
Are in your Home Folder/Library/Preferences
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7:15 PM Wednesday; June 3, 2009
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79 Service Error Message on the LaserJet Pro 200 color M251 Series printer

I've been using this printer with the Mac OSX 10.9.4 OS for about 9 months.
I'm now getting a 79 Service Error message. I've tried to turn the printer Off and On several times to no avail.
Strangely enough, when I try to print a new document, a message keeps appearing on my computer, that says "The printer has been paused. Do you want to resume printing?" When I click the Resume button, nothing prints out.
The user manual says that the 79 Service error message is linked to a firmware problem? Do you know how I can fix this issue?
Many thanks,
Pierre
This question was solved.
View Solution.

Hi NebraskaPierre,
I see by your post that you are getting a Service 79 error on the printer. I can help you.
Make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector) This ensures the printer is receiving full power and may help this situation.
This can be caused by malformed PostScript documents.
Please do the following:
Locate the on/off switch on the bottom of the printer.
Switch the printer off position and COUNT to 10.
Turn the printer on again and the system should be all set.
Try printing from another application to see if you have the same issue.
If a print job of yours repeatedly causes this error, it may indicate a problem with the print job.
Try breaking your document up smaller before printing it.
Repair the Disk Permissions on the Mac:
Close all applications.
On the Apple menu bar, click Go, click Applications and then click Utilities.
Double-click Disk Utility.
Highlight your hard drive/partition on the left.
Click Verify and then Repair Disk Permissions.
Restart the computer.
Reset the Printing System:
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
Click the Apple icon ( ), and then click System Preferences.
Click Printers & Scanners.
Right-click (or Ctrl +click) in the left white side panel, then click Reset printing system.
Click OK to confirm the reset.
Type the correct Name and Password.
Click OK to reset the printing system.
Then click the + sign, then select the printer from the list and click on the Add button.
(make sure it shows the printer name beside Use, not the Airprint driver)
Try printing again.
I would recommend to run a firmware update on the printer if the issue continues.
There are none on the website for the 10.9, but you can run the updates right from the printer.
Go to setup, services, Laserjet Update, Check for Updates now.
What are you trying to print and from what application are you using? (PDF)
Please provide in detail the results if you are still having issues.
Have a nice weekend!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Hp laserjet 3015 error message memory full

Would really appreciate a little help with my HP Laser-jet 3015. Have owned the all in one since it was new and have really never had a problem with it until now.
After inputing the phone number to send a fax, when I hit the fax/send key I am given an error "memory is low" indication.
My question is, do I have a problem with the units memory that requires service or replacement or is there a simple process of deleting what may be stored in memory?
I have never had this error message before.
Thanks,
ducatidave

Hi,
Hopefully this post has the answer to your issue.
http://h30499.www3.hp.com/t5/Printers-LaserJet-HP-Experts/LaserJet-3015-does-not-Fax-memory-full/td-...
Thanks,
Shawn
I am an HP employee

Error message 51.10 HP Laserjet P3015

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