Exchange email issue

I am having an issue with my exchange email inbox. When I'm in Mailboxes, i am not getting a count for how many emails i have in my exchange account. I can see the number in my Comcast account as well as the All Inboxes. Can anyone help with this? Thank you.

akatoast wrote:
Whenever I reply to all or just reply to a multi-threaded email with multiple recipients, my message and email signature is able to be viewed by the others in the chain but all the previous emails and email signatures of everyone else who reply to the email lose all formatting. The rest of the thread appears single spaced with line after line with no spaces or formating.
Other users have reported this as well.
akatoast wrote:
Please help as I have to make a decision about this phone and send a review to my employees and associates in our company. We are looking to move from either windows mobile and the iPhone to the Pre but if this capability is not there, the phone will be of no use for us.
I think the iPhone (with latest software) provides slickness with newfound maturity, while Windows Mobile wins for compability. The Pre's webOS will come into its own over time, but remember, you are evaluating a 1.0 OS.
Message Edited by Jeffro on 06-26-2009 09:55 PM

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Exchange Email Issues

Hello Guys,
been trying to setup my exchange email on my new iphone 4. I got all the details from my IT department. Setup is complet, it sync'd the following:
- calendar (all up do date)
- contacs (all up to date)
- email folders (all up to date)
but no emails in the folders; it only shows emails in the deleted folder! I keep getting "can't get mail, the connection to the server failed".
Need help please.
Thanks,
Message was edited by: ehab_marcos

i also have encountered a similar issue following upgrade to 4.1, i can no longer connect to my exchange account using vodafone but work ok with wifi? i also get same message. I have had no problem up until upgrade

IPad / exchange email issue.

My exchange email on my iPad constantly says I have three unread emails. There are no unread emails on my iphone or iMac outlook mail systems. Any thoughts how to fix this would be welcome.

Since your mail is tied to the Exchange server and probably an IMAP account there is no way to do this in Airplane mode and remain in sync.

Upgraded to iOS6 on iPhone 4 iPad2 "Exchange" email issues

After upgrading to iOS6 on both of my devices, I downloaded all my emails (I have a lot) from my exchange email account. Was extremely slow. When opening an email, takes a long time to display email. Tried reboot, did not fix problem, in fact it erased all the emails that I had downloaded from the exchange server and I had to download them all again. Help!

Same exact problem here with my 3GS. SMTP or IMAP email will not update since upgrade to iOS6, but can send email and attach photos via phone email. When I ask it to update email, it does the little spinny circle thing, but never stops. Can access gmail account via Safari on the phone & see current messages. Have tried restarting phone & turning off & on the account with settings. I only have one account that all my messages feed through, so there's not a lot to go wrong.

Corporate Exchange email issue

I am having serious issues here. I use outlook from our corp. exchange server and before this phone i accesses it on my windows mobile phone using Outlook Web Access. My issues with the Pre are as follows: Whenever I reply to all or just reply to a multi-threaded email with multiple recipients, my message and email signature is able to be viewed by the others in the chain but all the previous emails and email signatures of everyone else who reply to the email lose all formatting. The rest of the thread appears single spaced with line after line with no spaces or formating. This makes it impossible for others to follow the email chain because my email from the pre destroys the formatting of the email chain.
Please help as I have to make a decision about this phone and send a review to my employees and associates in our company. We are looking to move from either windows mobile and the iPhone to the Pre but if this capability is not there, the phone will be of no use for us.
Post relates to: Pre p100eww (Sprint)

akatoast wrote:
Whenever I reply to all or just reply to a multi-threaded email with multiple recipients, my message and email signature is able to be viewed by the others in the chain but all the previous emails and email signatures of everyone else who reply to the email lose all formatting. The rest of the thread appears single spaced with line after line with no spaces or formating.
Other users have reported this as well.
akatoast wrote:
Please help as I have to make a decision about this phone and send a review to my employees and associates in our company. We are looking to move from either windows mobile and the iPhone to the Pre but if this capability is not there, the phone will be of no use for us.
I think the iPhone (with latest software) provides slickness with newfound maturity, while Windows Mobile wins for compability. The Pre's webOS will come into its own over time, but remember, you are evaluating a 1.0 OS.
Message Edited by Jeffro on 06-26-2009 09:55 PM

BIS and MS Exchange email issue

Hello everyone,
I own a Blackberry Pearl 8110 with BIS and have it setup for two email accounts; my gmail and work accounts. I have no problems with the gmail account only the MS Exchange account. I've been searching google and theses forums and I'm having trouble defining the problem to a few key words so I've not had any luck finding answers. Anyway, here is how I replicate the issue.
Using the web I login to my gmail account, then using Outlook I login to my Exchange account. I send an email from gmail to exchange and my phone will buzz telling me I have a new email in my Exchange account. All is good so far. Then using Outlook I reply to the email I sent. Then my phone buzzes twice. I get one message from gmail saying I got a new email at my gmail account AND I get another message from my exchange account saying I have a new email from my gmail account. The new email is the email that I replied to without my reply. It's important to note that this mystery email does not show up in my Outlook.
This gets very annoying as it looks like I sent myself a duplicate email or, in a real case, it looks like people are sending me the exact same email after I reply to them. This happens every time I reply to an email from my Exchange account.
Both Gmail and Exchange are setup for IMAP.
If anyone has some insight as to why this might be happening I would greatly appreciate it. Also, if I've left out some info just let me know.
Thank you for your help.

tiabia wrote:
I don't think that is the question that the user was asking (and if so, then I apologize for being assumptive).
I believe the issue is that same one that I am having, in that if I respond to an email through Outlook (work email) that I also have added to by blackberry via BIS, I receive the ORIGINAL email (without my response). For example:
Original Email From John Doe: Hi Tiabia
Response Email From Me: Hi John Doe
Original Email that I receive on blackberry: From John Doe: Hi Tiabia
I hope I explained that well enough, LOL.
Hi and Welcome to the forums!
For what you report, perhaps this KB will be relevant. Feel free to search the KBs for things that might be more relevant.
Best.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Exchange email issues (remote search and deleted items folder)

I use an exchange account on my Q10 and there is two huge problems about it. - the remote search will find email that are at most 60 days old, anything older can't be found on the Q10. I have added the same exchange account to my iPad and iPhone 5 where I can search for several year old email. - the "deleted items" folder won't sync on the Q10. So whenever I delete an email on any device (including the Q10) it gets moved to deleted items. But the Q10 where the folder is empty because it does not sync. (Issue has been confirmed from several people on crackberry forums)

I'm currently experience the same situations with my Q10. It seems like doesn't sync the folder immediately even if you select the refresh option.yoomy wrote:
I use an exchange account on my Q10 and there is two huge problems about it. - the remote search will find email that are at most 60 days old, anything older can't be found on the Q10. I have added the same exchange account to my iPad and iPhone 5 where I can search for several year old email. - the "deleted items" folder won't sync on the Q10. So whenever I delete an email on any device (including the Q10) it gets moved to deleted items. But the Q10 where the folder is empty because it does not sync. (Issue has been confirmed from several people on crackberry forums)

Microsoft Exchange - email issues

There are 5 of us at work that have the Iphone 3G. I was the only one that already had an Itunes account and an apple laptop. After I connected the phone with my powerbook, all worked fine for about 12 hours. At that point my email account went blank (white screen on the Iphone) although my calendar and contacts were still on the phone. The longest I've went is 40 hours before it happened again. The others created Itunes accounts on our work computers and then synced the phone up and all has worked well. I'm the only one that is having a problem.
Yesterday, I downloaded Itunes to my work computer, erased everything on my Iphone and then synced it with my work computer. It worked for a whopping 10 hours before I got the white screen of death again. It has happened again today.
Has anyone else experienced this problem? I love the Iphone but it is getting old deleting my account on the phone and then resetting them again. Any thoughts are greatly appreciated.
Chris

Hello Chris.
Is this only happening each and every-time the Exchange account is added?
I know you are in a business and rely on email. But if this is happening with Exchange. Could you possible test the iPhone without the Exchange account for a day and see if it does the same thing?
You state you restored iPhone. Did you restore from backup or as new iPhone? If you chose backup there is a possibility whatever it backed up that has been causing this was since returned.
Thanks for providing any extra info as well.

HT201320 Micro Exchange email issue

Have tried to setup email on micro cexchange however message come back that info cannot be verified any suggestions?

Is this a work account? if so have you contacted your IT dept.

IOS4, MS Exchange Email and Wifi???

None of my MS exchange emails were coming to my iPhone 3GS (with iOS4) yesterday. Today I turned off wifi through Settings (when I was at my office) and now I can receive my MS exchange emails - through 3G and Edge.
Then I turned off 3G in settings and although slower, I did receive MS exchange emails.
Hummmm.... I wonder if this is AT&T or Apple trying to get us to use 3G or Edge exclusively to increase our Data usage?? Since we don't have to pay for wireless Data...... Or could MS exchange be holding out upgrading their software?
Now I will test my bosses' new iPhone 4 to see if I can "fix" her MS exchange email issue by turning off wifi.....

I'm having the same problem. eMail messages are downloaded, I can see that happen. However, the eMail messages are not in my iCloud Inbos. Nor do the eMail messages go to my gmail Inbox. Strangely most, but not all eMails, can be found in gmail folder "Important".
I also had the same problem with Mobile Me, unfortunely at that time I did not have a gmail account. Those missing eMails from the Mobile Me Inbos were never recovered.

Exchange 2013 Issue: Outlook 2010 auto populating the From Tab when forwarding email

Exchange 2013 Issue: Outlook 2010 auto populating the From Tab when forwarding email
I am running Exchange 2013 and I have an end user who connects to it via Outlook 2010. All was going well till he went to forward an email and he noticed that the From button appeared and auto populated the sender's email address.
I have clicked the Empty Auto Complete List in Outlook's Send messages... still displayed the From tab when forwarding.
I recreated the profile in outlook... same thing.
I created the profile with outlook 2013... same thing.
There is only one user profile setup in Outlook.
(I know the from tab usually appears when you have multiple profiles setup in Outlook and/or when you configure the "From" tab.)
I opened the end user's email in Exch 2013's OWA... what was different here was when I clicked on the email and it opened, it did NOT have the Reply or Forward option... and it displayed as a "Draft" email.
Does anyone have any ideas?

So are you saying that the from button is filling the option with the original senders address (eg the person who sent the message to your user), or that it's filling in the your users address (in which case I don't understand what the issue is, since
it IS going from your user)?

Issue with Exchange email on Bold 9930

I had my email all set, multiple gmail accounts, a yahoo account, and an Exchange account. I had some issues and needed to wipe my device. When I restarted everything, I was able to add back my accounts, but not the Exchange email. It was SO EASY THE FIRST TIME, I just put in my email address and it firgured everything out for me. Now, I've tried every method to set it up. From the phone, from the internet.
I've tried to sign into BIS, but it won't let me. If I try to make an BIS account, it says you must do it from your phone. If I do it from the phone, it says you can't use a computer browser to set it up. If I say that I have an account, the password reminder email has my password as BLANK. SO, I started a Blackberry Management Account and added myself as a member in an attempt to add the email! Still doesn't work.
Exchange guys gave me the info I already had that worked prior. They say nothing has changed and they don't force locks or what not onto my phone (it's a personal phone)
Any ideas? There must be something stuck somewhere on my phone. A setting that I can't see or delete!?

Hi dkinem!
Oh my! I know how important it is to receive your work emails on your device. Thanks for all the great troubleshooting that you have completed thus far. Let's get this resolved. What version/year of Microsoft Exchange are you using?
What specific error message are your receiving? I'm here to help. ^PF

Microsoft Outlook Exchange / Canon Multi function Printer Email Issue

Hi there
A client of ours has been experiencing strange issues with one particular email address on their Microsoft Outlook Exchange Server and a Canon Imagerunner 1133if
The Canon scanning feature has been registered with all the computers and email addresses on their network. Whenever one of the employees scan a page to their email address, the email is sent and received with no problem whatsoever via Outlook 2010 Exchange,
running from the exchange server.
Only one email address on their exchange server doesn't receive any of the scans sent to it, even if it did sent successfully??
1. The email has been set-up correctly on the Canon and Exchange server (The email address syncs new emails and sends them without any hassle, but scanning to the said email, for eg. [email protected], won't show up in their inbox).
Note: We have checked the email on the canon printer and it has been registered correctly.
2. We have whitelisted ([email protected]) the email on the client's computer, made sure it's not a blocked sender in junk email, checked the exchange email tracking logs, and everything checks out, according to the log the email has been sent successfully,
but for some reason, the email doesn't receive on his personal exchange inbox...all other emails sent to this inbox receives perfectly.
Neither the Canon Printer techs, nor we, can find the issue. If anyone has experienced this particular problem, with this particular printer or setup, please respond, it will be MUCH appreciated.
Kind regards

I've heard many cases that user unable to scan to Email from Canon Scanner/Printer via Exchange Server. However, in this case, only one email address doesn't receive the scan items from the device, it seems to be none of business of IP/SMTP Port/DNS
or network else, I mean the server site due to the other user is ok. This following factors might be the root:
1. Email address itself. If necessary, please type the exact address through Canon Imagerunner 1133if and send one thing to the target email address to check the result.
2. Permission. Check and enable the Anonymous Group on Receive Connector somewhere.
3. The user's client. Disable all of security application in that user's computer, or logon this account in another machine to test the behavior.
If none of steps above works, please create a new user in AD and then check everything is fine for a new createing user account. Thanks.
Tony Chen
TechNet Community Support

Exchange Email sync issues

I have my Microsoft Exchange email account setup on my IPhone 4S(5.1.1). My email account has several folders and rules to sort emails into those folders. Even though I have selected those folders in the "Folders to Push" setting, they don't show up in my normal mail app. I don't get an alert (by showing the number of email in that folder) either. If I browse those folders in the account on phone, the emails are there, so I can that the sync is working.
Is anyone else facing this issue?

I usually keep them at 1 week, but I had been working with the default of 3 days after setting up the accounts so many times.
Update: We tried setting up a different exchange account from our server onto my iPhone, and it worked. I am convinced that it is an issue with my account, however that still doesn't solve my problem. I would delete this thread since I no longer believe that I need apple support, but I can't figure out how!

Exchange 2013 issues - (new send email Stuck in Drafts not send)

Exchange 2013 issues - (new send email Stuck in Drafts folder not send)

I am also having this issue.
server 2012 VM with exchange 2013. plenty of resources, more than recommended so cannot be a BAck Pressure issue especially as no clients are connected yet.
In the early stages of setup and testing, mail sent to other mailboxes worked fine in outlook 2007 and OWA but after a few issue that developed and are now resolved, any e-mail send within outlook or OWA just goes straight into the drafts folder.
I tried, DNS setting changes under roles, on the server, on DNS server, MX DNS records, increased resources, looked at received connectors, changed and even deleted send connectors as this is not required for internal mail. Tried changing authentication
types but then outlook won't connect to, staying with Basic Auth.
Have not been able to test inbound e-mail as this is going to replace a production server and is not ready, although I could probably simulate a route from another server and push e-mail to it. Will try tomorrow.
I have spent about 20 hours trying to figure this out and made probably 40 changes. Change, test, rollback etc. Been searching through loads of forums and technet sites all with no help.
All services are started, server has been rebooted several times.
It is also an AD server and has both Exchange roles installed. There is no reason why it should not work. This is so frustrating, we don't have these issues with the now end of life Scalix, or MDaemon or Zimbra. Pity the client wanted a Microsoft solution.
To be honest there are not a lot of things that cannot be changed in ECP although there is more under exchange powershell however I am not familiar with all the commands yet. I have resorted to watching training videos even though I am a seasoned IT Pro, although
not so much with exchange it seems.
I have seen many people have this issue on Exchange 2007, 2010 and 2013. Someone must know how to resolve this or find a work around?
So far I have an expensive solution the client has purchased that I cannot get running properly.
Aside from this issue, I really like the new Server 2012 and new Hyper-V.
I was about to install Exchange Server 2013 on a physical machine due to this f#ckin' issue. But a post for the DNS change has saved my life:
http://social.technet.microsoft.com/Forums/en-US/exchangeserverpreview/thread/04c0147b-f4e3-4041-a566-310854e71068/ (rafael9908's answer)
And thanks Jesper Bernle for excellent info provided by your link.

Exchange email issue

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