FaceTime connects then fails?

My friend and i try to facetime eachother but its been failing. It will ring, connect, and then say "facetime failed" We both restarted our wifi, and i went to preferences and turned my facetime off, restarted my laptop, then turned it back on and logged back in but its still not working.
What can i do? This is really annoying and yes we are both connected to wifi and everything.
HELP

Hi there mellyrose99,
You may find the troubleshooting steps in the article below helpful.
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/ts4185
-Griff W. 

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