Going Nuts trying to install my HP Photosmart All In One

I am having a heart attack here! Tried several times to install my All In One and everything works, BUT the scanner? Keeps telling me that the scanner is not connected, or can't be found. Then when I click on the buttons to edit photos or enter the Photo smart studio, message says "Quit Unexpectedly". I spoke with HP and they said this is a comon error with Leopard but have not provided any useful info as to how to fix this other then uninstall and then reinstall. Getting old and driving me nuts. Anyone out there experience this yet?

I have an HP 2710 All-in-one (wireless) hooked up to my network. I never have problems printing, but when I scan, I have to go to the printer, press the scan button, then select the "computer" I want to connect too, which is my macbook. If I do not go to the printer and select the macbook then I get the same error you are talking about. Have you tried this solution yet?

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I am trying to install HP officejet 5610 All-in-one printer.

I am trying to install HP officejet 5610 All-in-one printer. When I go to system preferences --> print and scan --> add printer b clicking on + sign . There are no printers displayed in the pop- up window. Anyone can help?

Hey drkafzal,
Thanks for using Apple Support Communities.
OS X Mavericks: Set up a printer
http://support.apple.com/kb/PH14143
Use this article to troubleshoot printer issues in OS X.
Troubleshooting printer issues in OS X
http://support.apple.com/kb/ts3147
Have a nice day,
Mario

I'm trying to install a printer HPenvy4500 all in one series

My dad gave me the above printer but I am having difficulty installing it, can anyone help?
One problem I have is I can't seem to find the product no. I found the serial no okay, under that
there is FPU No. but that doesn't match with the amount of letter/numbers it should be.
My dad also installed it to his computer and it is saying the claim no is no longer valid.
HELP computer dunce!!!!

Welcome to the community, @suzep
You do not need the FPU number to install the printer. The FPU is normally on the backside of the printer by the serial number.
I will certainly do my best to help you along with the installation of your Envy 4500! Please let me know some more information and from there I should be able to guide you through the installation with troubleshooting links.
I would like to know:
Which Operating System you are running.
Which Windows Operating System am I running?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
How do you want the printer connected?
Wireless, Ethernet or USB?
Have you ran the installation? If so, what error did you see or what happened exactly?
Thank you
R a i n b o w 7000I work on behalf of HP
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HP PHOTOSMART ALL-IN-ONE 5510 WONT PRINT AFTER GOING TO SLEEP MODE

My printer model:
HP PHOTOSMART ALL-IN-ONE 5510 B111A
Problem:
Printer goes to sleep mode. After 25-30 minutes the wireless connection between the PC and the printer breaks. Blue Wireless light is on even at the sleep mode and I can see that the printer is connected to my router and there is internet connection. HP Print and Scan Doctor sees the printer but I cannot awake the printer unless I restart it.
What I have tried so far:
I have tried all the solutions hp.com offered including; reinstalling driver, updating printer software, setting static IP to printer, setting static DNS servers, using HP Print and Scan Doctor.
I have seen people asked about this question before and there was no solution. I really need HP help!
This question was solved.
View Solution.

Let’s try this. Verify in the printer that 'Auto Off' is disabled. Set a static IP in the printer outside the DHCP range of the router. Use a fixed wireless channel like 1,6 or 11, never 'auto', try channel 1 first then the rest. Set router to 20Mhz only, or 145Mbps depending on router. Always use WPA2-AES encryption. Power off both. Power on router wait 3 mins. Power on printer and verify it reconnects to router. Now try.
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If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

7515 Photosmart all-in-one goes offline every time it goes into powersave mode

I bought the Costco Photosmart all-in-one 7515 and it worked fine for a long time. For the last several months, every time it goes into power save mode, it goes offline and will not wake back up until you go into the wireless settings and even then, it has to be disconnected and reconnected in order to come back online. I haved checked for updates and downloaded the printer test app and it still goes offline when it goes into power save mode. Is there any way to disable the power save mode. When it goes offline, you can still ping it, so I am at a loss.

Hello @earldoe , and welcome to the HP Forums, I hope you enjoy your experience!
I see you are experiencing connectivity issues. I would like to help.
I would recommend that you turn off UPnP, and set the router channel width to 20mhz.
For more information, I have included an article below:
10 Wireless Router Features.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

My iPad is trying to install an update of Pages for one week and doens't get it. Every time it begins a message " it was not possible do update now" show's up. What should I do?

My iPad is trying to install an update of Pages for one week and doens't get it. Every time it begins a message " it was not possible do update now" shows up. What should I do? I can't lauch Pages till now.

The best discussion of resolving the issues is found in the user tip: https://discussions.apple.com/docs/DOC-6562

HT1338 I have updated my new MacBook Pro for HP Photosmart All-in-One, but it still will not scan - it will print, but will not scan. How can I fix this?

I have installed the updates for my HP Photosmart All-in-One c309a. It prints, but will not scan. Tells me to update - I did that, but still won't scan. Any suggestions to make the scanner work?
This all worked perfectly with my old 2008 MacBook Pro.

Have you tried scanning from Image Capture or Preview?
A current driver is shown to be available for Mavericks (auto-downloaded):
http://support.apple.com/kb/ht3669#HP
But many people have found that manufacturer scanning control software doesn't work. They have to use the Apple-provided software.

C3180 Photosmart All-in-one won't print. Gives message 'clear paper jam.' There is no paper jam.

C3180 Photosmart All-in-one won't print. Gives message 'clear paper jam.' There is no paper jam. About a month ago there was a paper jam, but was removed. It worked fine since then until yesterday. I've tried all the HP trouble-shooting suggestions- unplug, take apart, manually move carriage, etc. and nothing has solved the problem. The paper does not advance...all that happens if I try to print is a lot of noise like carriage going back and forth and after a/b 1-2 minutes it will show the "red X" blinking on the printer and a message on the computer screen, "Clear paper jam." When the problem first started yesterday the message was that the printer was "Out of paper." I need to print a resume and this is just the wrong time for someone such as myself with little computer knowledge to try to figure it out. Thanks for any suggestions!

Hi there pattimessick,
You may not need to remove/re-add. Try downloading and running the print and scan doctor located here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&lc=en
It can fix a lot on its own (especially connectivity problems) and if not give a better idea of what is going on.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Ink System Failed error on Photosmart All in One C7180

I have a Photosmart All in One C7180. I am getting the Ink System has failed....Error: 0xc05d0281 message. I have tried all of the suggested solutions to make this go away but it seems to be a hardware failure. Is this something that can be fixed/replaced or is the printer history? I don't want to pay for an HP service call if this is not something that can be fixed/replaced. Thank you for any help

Hello there! Welcome to the forums @cleardaypdx,
I read your post about the scanning troubles you're facing with your moms Photosmart C309a and wanted to share my suggestion with you.
Click here to see the guide and follow the steps: 'Another program has control of the scanner' Message Displays on the Computer When Scanning
I hope that helps, have a terrific day!
R a i n b o w 7000I work on behalf of HP
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Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Mac Mini and the HP Photosmart All in One Scanner

When I got my Mac Mini from MacMall, I got the free HP Printer (C3180 Photosmart all in one) printer works fine, copier works fine, but I am not able to Scan. HP is no help because their chat customer service reps "are only trained on PC related issues". The basic problem is that when I try to scan using the HP Device Manager, it either freezes up and I have to force quit or it comes up with a message saying scanner not found. I already re-installed the drivers, but no luck.
Any ideas? Anyone else have this problem?
Thank you,
Matsonian

Yes, I even reloaded the drivers and reinstalled everything. Interesting part.... when I reinstalled, for the first initial preview scan it worked, gave me the full image on the preview screen, but after that, nothing. Wouldn't re scan, would do a final scan. And from that point doesn't even see the scanner. Worked for 30 seconds, then nothing. Printer works, copier works, but scanner is MIA.

Photosmart all i one 7520 Printing problems the wrong scale the printout

I will print covers for DVD cases. Have done it before from two different programs to my previous photosmart printer without problems. Now since I change the Photosmart All in One 7520 will be reduced format in both height and width. A degradation of the picture takes place.

Hello there @AgnetaL
Welcome to the HP Forums!
I understand you are facing some issues when printing DVD cases from your Photosmart 7520.
I would recommend checking the printers specifications, as this unit may support different sizes, paper types, etc than the previous printer did.
Here is the link for you to get to the: Printer Specifications for the HP Photosmart 7520 e-All-in-One Printer Series
If there is still an issue, let me know which programs you have tried printing from, which paper size and type you are using, and which troubleshooting steps you have tried already.
Have a great Monday!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Error installing new 4630 e all in one to windows xp workstation with usb

error installing new 4630 e all in one to windows xp workstation with usb
cannot install this hardware error occured during this installation of the device the specified module could not be found
local printer trying to connect with usb. just purchased the printers.
Tried:
loading hp dectect to detect printer, can not detect it
loaded diagnostic says nothing is wrong
loaded drivers form hp website
if i go into device manager the comptuers does see the printer there, with a ! next to it saying drivers are not loaded, but cant get the drivers to load.
as the instructions say in the book received with the printer. to troubleshoot do this... which I did, uninstalled rebooted, removed cd and unplug usb, loaded software then pluged in usb and still get same error, cannot install this hardware error occured during this installation of the device the specified module could not be found..
someone help please

I also just bought a 4630 and have the same problem (Windows XP) BUT after finally figuring out how to enter numbers on the key pad I was able to get the device to recognize and accept my wireless connection HOWEVER when attempting to print the software claims it could not communicate with the printer BUT the printer worked just fine and I was able to get at least 8 pages of high quality text.
So, it looks as though HP is SNAFU, the left hand does not know what the right hand is doing.
I'll keep playing with the software to see if I can clean up this mess.

Your recommendation for a new HP Photosmart All-in-one.

Could I get your recommendations for a new HP Photosmart All-in-one. My old Photosmart #C5180 died. I loved that machine - it made excellent copies, was a wonderful printer and scanner and made excellent photographs, and it lived for many years. What would be your recommendations for a new Photosmart that would be similar to my old one and hopefully use the same cartridges, HP02, which I have a supply of. Thanks for your any recommendations that anyone would volunteer.

Railway,
Unfortunately no current model of printer is going to support those cartridges.
Here is a link to our current photosmart models:
http://shopping.hp.com/en_US/home-office/-/products/Printers/HP%20Photosmart
All of those are great printers. If you are looking to occasionaly send faxes, then the 7510 would be the one you would want to go with. It has eFax on it, which is faxing over a internet connection, without the use of a phone line.
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3210 Photosmart all-in-one printer

I have a 3210 photosmart all-in-one printer. I've used this printer for 3yrs now with out a problem. I was having problems with computer being slow so I tried a fix and that led to while reloading the disc that came with printer it had a"Fatal Error". A little upset yes. Starting thinking about and I remembered when I bought my new computer I loaded all the stuff I had on my Sony Viao coputer to a laptop and transfered it to the new Dell XPS. I was hoping everything would work on the new Dell. Pretty much everthing worked. I had a online company clean my computer and tune up to be fast again. It became fast again oh yeah! Well the problem reared it ugly head the minute I push the scan button on the printer. It show an error on the little screen (no scan options)Refer to device documention to toubleshoot.I did all that stuff and I'm at a point now I've downloaded from HP an updated patch to run vista. what I realize now is when I transfered from Sony to the Dell, The Sony was running Windows 98 and my new Dell run Vista Home Premium. So as it was everything worked until now. Can anyone help me fix this?

A lot of this computer stuff is new to me so please forgive me if it takes me awhile to run it through my brain a few times to try to understand how to use the information. Maybe I could explain where my head is now. I have a DEll XPS 420 and the software that came with it had HP printer stuff on it. Just last week I had a company clean my computer of stuff that was causing it to run and start very slow . They said I had over 700 errors in the registry include some viruses. I did find the problem till a day after when I pushed the scan button on the printer.)No Scan Options) showed up on the little screen. I call that company back an explained my problem and they took control of my computer and tried to fix it. The solution they came up with was an I-con on my desk top that when you click on it it bring the paint program up and use that or he have a much more involved procedure to try to restore it. Now I've had a few days to ponder and it comes to mind that my old Sony was running Window 98 and my Dell is using Vista home premium. My Son used his laptop downloaded everything from Sony and then downloaded everything on to the Dell. my gut tells me that the software that came with the printer when i bought the Sony it is for 98,Me,2000,XP . When I uninstalled HP and went to web site downloaded latest version for my HP 3210v all-in-one printer it come up with a fatal error. This is pretty much where I at and any help I can get I would be thankful for Mike

How can I print to hp photosmart all in one 7280 from ipad

How can I print to hp photosmart all in one 7280 from ipad
This question was solved.
View Solution.

Hi,
Although the C7280 is not AirPrint enabled, you may still print through the local network using the HP ePrint mobile app.
you may find the steps to get and use the app in the following document:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02775166&cc=us&dlc=en&lc=en&product=3204785&tmp...
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Going Nuts trying to install my HP Photosmart All In One

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