GW2012 SP3 - send to feature Office 2013

Hello,
our environment Windows 7 (64bit) and Office 2013 Home and Business (64bit) software.
We cant use the send to feature at Office 2013 HB with GroupWise 2012 SP3.
At the moment office shows always a MAPI failure by creating an e-mail attachment.
Can you help us?
Thanks in advance
Bjrn

Originally Posted by Tauer
Hello,
our environment Windows 7 (64bit) and Office 2013 Home and Business (64bit) software.
We cant use the send to feature at Office 2013 HB with GroupWise 2012 SP3.
At the moment office shows always a MAPI failure by creating an e-mail attachment.
Can you help us?
Thanks in advance
Bjrn
Maybe this one: https://www.novell.com/support/kb/doc.php?id=7014778 ?
Thomas

Similar Messages

GW2012 SP3 ETA to solve Outlook 2013 Problems

Hi there,
I read about sp3-ftf before.
Somebody know when it will be available?
We have the problems with Office 2013 that deactivate Groupwise - not working anymore until deinstallation of outlook2013,
and the multi user calender issues.
Any help ?
regards
Uwe

In article <[email protected]>, Crobison wrote:
> I just spoke to Novell and there is no solution for Outlook 2013
> connecting to Groupwise 2012 if not Imap and Pop... With office being
> sold as a norm, Novell should of first addressed the issue of a
> connector or plugin for Outlook 2013, not come out with Groupwise 2014..
> Someone does not have the priorities straight..
>
You are talking about a different issue than what this tread was about,
which is how the install of OutLook 2013 cuts off the GroupWise client
from working.
Trying to get Outlook to work natively with GroupWise has always been
problematic with Microsoft often changing applicable parts of Outlook.
Since Outlook has fine POP & IMAP integration and there are other more
numerous (mostly not Microsoft) mobile clients that need attention as a
higher priority. More and more systems are shipping without Microsoft
Office because it doesn't even run on them (Android, IOS, Linux, ect..)
Last version of Microsoft Office I ran was 2000. I've been happily
OpenOffice/LibreOffice nearly 10 years now and the customers I've switched
to it are loving it as well.
Andy of
KonecnyConsulting.ca in Toronto
Knowledge Partner
http://forums.novell.com/member.php/75037-konecnya
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show your appreciation by clicking on the star below. Thanks!

Microsoft Query for Office 2013 Home and Business

Where can I get Microsoft Query for Office 2013 Home and Business version? I have used it for years on my old XP machine with Office 2003.
Thank you, Sue

Hi,
You seem got an error like "Microsoft query could not be started because it isn’t installed" when you used it.
It may be not installed yet. We can go to "Control Panel\All Control Panel Items\Programs and Features\Office 2013 Home and Business\change\Microsoft tools\MS query" and check if it is installed/enabled.
If it is not installed, please use the Install CD/ full installation copy to reinstall it.
http://social.technet.microsoft.com/Forums/office/en-US/eb7bfe7d-8fa4-4faf-8563-13ae8b04346d/microsoft-query-could-not-be-started-because-it-isnt-installed?forum=excel (It
also applies to Excel 2013)
Regards,
George Zhao
TechNet Community Support

Office 2013: 10 Best Features You Should Know About

The new Office 2013 has some key updates that, while aren’t quite as dramatic as theWindows 8 from Windows 7change, still have some pretty cool features for mobile and desktop. Office 2013, will ship sometime next year at prices that have not been announced
yet. Check out the top 10 features:
Going Mobile. Microsoft has geared the new software towards a more mobile-friendly audience, allowing users to interact more
efficiently on mobile and tablets including finger and stylus controls that may help to spur Office’s migration to mobile devices. Another decidedly mobile move is Office Home and Student 2013 RT, which includes Word, Excel, PowerPoint, and OneNote, will come
with ARM-based Windows 8 devices including Microsoft Surface .
In The Cloud. Microsoft’s SkyDrive cloud service is being positioned to play a key role in Office users’ daily computing
lives. Office 2013 will save your documents to SkyDrive by default, enabling you to access files from multiple devices, including a smartphone and tablet. When you sign into Office from another device, your personalized settings and recently used files
are already there for you. The new Office is available as a cloud-based subscription too. Office 365 is now also available for home-based users as well as businesses. Subscribers will get automatic upgrades, additional SkyDrive storage, multiple installs for
several users, and added perks such as international calls via Skype.
Finger and Stylus. Office 2013 embraces touch and pen input. The touch and stylus features are geared towards smartphones and
tablets, as well as multi-touch laptops. The touch features are the same as users are accustomed to on their smartphones and tablets; swipe a finger across the screen to turn a page, pinch and zoom to read documents, and write with a finger or stylus.
Metro Style. Office 2013 conforms to Microsoft’s “Metro” look that’s pervasive across the software developers latest mobile
apps. The Office Ribbon in Word 2013 has a flatter look than its predecessor in Word 2010.
PDF’s in Word. You can now edit PDF files in Word 2013 (yay!). Simply open a PDF as you would any other document. Word maintains
the formatting of the file which is fully editable. You can insert pictures and videos from online sites such as YouTube and Facebook as well. And readers can watch video clips from inside your document.
Excel. Excel offers some useful upgrades including new templates for budgets, calendars, forms, and reports. The new Quick
Analysis Lens lets you convert data to a chart or table in a couple of steps. Flash Fill recognizes patters in your data and automatically fills cells accordingly. For example: if you want to separate first and last names into separate columns simply begin
typing the first names in a new column, press Ctrl+E and Excel will copy the first names for you.
PowerPoint Has Gained Power. PowerPoint 2013 now sports an updated Start screen with a variety of new themes and color schemes.
The Presenter View now makes it easier to zoom in on a diagram, chart, or other detail that you want to emphasize to the audience. The Navigation Guide lets you switch slides, even move out of sequence, from a grid that you can see but your audience can’t.
Presentations can be worked on from different PCs by colleagues to create a single presentation. Comments are allowed and presentations are saved online by default to SkyDrive.
OneNote. OneNote automatically saves your notes to Skydrive, you don’t have to click “Save”, making your brainstorming sessions
readily available across multiple devices. OneNote 2013 allows you to grab screens and add them to your notebooks.
Skype Has Been Integrated. You can now integrate Skype contacts with Microsoft’s enterprise-oriented Lync communications platform
for calling and instant messaging. Office subscribers get 60 minutes of Skype international calls each month.
Going Social. Office now includes Yammer, a secure and private social network for businesses that Microsoft tentatively acquired.
Yammer integrates with SharePoint and Microsoft Dynamics, the company’s line of CRM and enterprise resource planning apps. Office 2013′s People Card tool provides detailed information about your contacts, including their status updates from Facebook and LinkedIn.

Awesome!
Thanks for sharing the greate experience here. This is a good summary of Office 2013 cool features which is definitely useful for those who want to learn about the new Office.
Thanks,
Ethan Hua CHN
TechNet Community Support

Deploying Office 2013 x64 - feature installation state msp not applying

So I created my MSP with setup.exe /admin and configured a number of options in it. I saved the msp as "1Office64bit.msp" and saved it into the Updates folder. I also have a service pack for Office 2013 in the Updates folder.
I created an SCCM application to deploy office. My deployment installation program looks like this - setup.exe /config proplus.ww\config.xml
During my SCCM Build and Capture task sequence Office 2013 installs, the updates apply, and all of the settings in the MSP apply except for one. I specificed in the msp feature installation states to NOT install the Outlook feature, but it's not working?
Also - as a test after the task sequence completes, I run "msiexec /p \\pathtomsp\1Office64bit.msp - and it removes Office like it should. But I don't know why this doesn't happen during the initial installation?

You should use either a config xml file or an MSP during the installation of Office (2013). In your current command line it looks like you're trying to use both. As you saved the MSP file in the updates folder, simply specifying setup.exe should be enough
to start the installation and let it use the MSP.
My Blog: http://www.petervanderwoude.nl/
Follow me on twitter: pvanderwoude
So I tried just running setup.exe and it doesn't seem to be working either. I verified in the ccm appenforce.log that the install command was just setup.exe (so the change made it to the client) but Outlook was still installed.
I'm going to try changing it to setup.exe /adminfile to see if that works.

Acrobat XI combine to PDF feature is not working with Office 2013 is there a compatibility issue?

Tested with Office 2010 and it works fine
Seems to only be the combine to PDF feature that doesn't work, done updates, tried combining a variety of documents still no joy

There isn't any compatibility issue with Office 2013 and Combine should work with office 2013 same as it with 2010.
Can you please tell us some more details so that we can investigate the problem which you are facing:
1) Please update the exact Acrobat version you are using. This you can find out via "Help -> About Adobe Acrobat XI Pro.." Version should be something like 11.0.x. If it is not 11.0.7, then please update it to 11.0.7 and try again.
2) Is this problem you faced recently (after some update - Acrobat or OS update) or it never used to work earlier for you?
3) You mentioned that when combining, it convert first document only. Can you please let us know how many documents you are combining and what are those formats?
4) Also please update about you environment as well. Is you Operating System and MS Office 32bit or 64bit?
Thanks,
Vishal

Microsoft office 2013 error when send as attachment stopped working

microsoft office 2013 error when send as attachment stopped working please help me

Please make sure you have already installed the latest update for office.What happens if you use another user account to log on this computer?
In addition, a similar issue here is for your reference:
http://answers.microsoft.com/en-us/office/forum/office_2013_release-excel/excel-2013-crashes-every-time-sending-mail/8ddd32fe-138e-49d8-bda4-6558f440f726?page=2

Is it time yet for Microsoft to "Recall" Office 2013 and provide anyone who has a 2013 license a replacement Office 2010 license?

The interface is terrible and can't be changed. Every application in the suite locks up/crashes nearly constantly on any machine it is used on. The activation process is terrible and wastes hours of any support/IT dept's time. From a 'privacy
standpoint', the software is seemingly criminally intrusive. It is clearly a product that should never have been released and is so far from functional that it can't be repaired by any 'service pack', 'hotfix', or 'patch'. It needs to be completely
scrapped.
The only 'redeeming quality' of this software is that the guy who was in charge of creating it is gone from Microsoft. (Unfortunately, he is now President Obama's appointee for running the attempt at repairing the 'healthcare.gov' website...
out of the frying pan... )
When the software is installed using one profile (domain or machine account) and a different profile tries to use the software, it requires 're-activation' - which often fails because the software believes it has been installed multiple times. (This is particularly
frustrating because it has to be installed by an administrative user, but most of the time, the person who 'uses' the software is not the 'administrator' - so it is almost always being 'installed' using one profile and 'used' using another profile).
The necessary intrusion into privacy created by the requirement of a "Microsoft Account" to use the software is seemingly criminal.
The tracking of, and installation of licenses is absolutely ridiculous.
An example:
Many of my clients have many users and many computers (up to 75 or so).
I could create a "Microsoft User Account" for each 'user', but these machines get moved between users, and the software license is tied to the 'machine' and not to the 'user' so as soon as that happens, the licenses and the users are no longer
in line and become impossible to track.
I could create a "Microsoft User Account" for each 'computer'... and I can't even count the ways this would be a nightmare to try to track.
I actually did that up front for one client, and created Exchange email boxes for each computer so that "prove you are really you" emails from Microsoft could be received managed, and responded to, and passed out second usernames and passwords
to all of the users so they could "log-in" to their Office 2013 software, and created a database of the 'computer usernames and passwords' so I could track this... unfortunately, this confused the users (as it rightfully should) so they would change
the passwords for their computer's 'Microsoft User Account' thus locking me out and invalidating my database, ... and... CLUSTERF#%K!!!
As a 'best - worst case', I have had to create a single 'Microsoft User Account" for each of my clients' businesses so I can install and activate Office 2013 products. This is a whole new set of "Awesome Stupidity".
Now, I can put a new computer into a client's office and install their new license key for their oem Office 2013, and it shows up in the 'business's Microsoft User Account'. Then when I give the machine to the user, I get to 're-activate' the software
(hoping that it doesn't tell me to piss-off - which happens about 40% of the time. This is a process that can only be described as a "feat of engineering created by a group of monkeys whose former jobs included 'janitor at MAD magazine headquarters'
or 'beer-pong referee').
It starts with two hours of pressing phone buttons and ultimately talking to someone who tells me "yeah, nothin' I can do about that I'm just here for product activation" (which, incidentally, is done by machine until you pass through MS's ridiculous
labyrinth of repetitious keystroking until the machine is convinced you are just too stupid to punch in the right numbers and allows you to talk to a person... who then asks you for the exact same set of numbers and repeats back the exact same responding set
of numbers and acts dumbfounded when it still doesn't work - since it didn't work the first six times you punched or said it into the phone) followed by "I need to send you to the support group... but because it's 6:30 pm (in a process you started at
3:00pm) they are gone for the day and you'll have to call back on Monday morning"
At some point in the process, you get to log into the "Microsoft user account" and 'roll the roulette wheel of stupidity' by trying to activate the right software from a list of 40 different lines that all say "Microsoft Office 2013 Home and
Business oem", but none give any indicator or differentiating factor like for instance: license key, date installed, license key last 4 digits, mother's maiden name, phase of moon when software was first activated, color or type of blood of the user's
paperboy's dog's previous owner... NOTHING... RANDOM FREAKING STAB IN THE DARK - pick one, any one, hope its the license you are trying to install onto this machine, 'cause if not, you very well may kill the product on some other machine.
So through the process, the lucky support staff person gets' to waste roughly an hour and a half on average for every Microsoft Office 2013 installation. I have actually had to start telling my clients that they are going to likely have to pay an extra
$100 or so per machine in order to get their new Microsoft Office software which comes on their new computer activated - that number tends to work out roughly accurately - except that it is a terrible way of trying to 'please a client'.
Oh,... and did I mention... "THE SOFTWARE CONSISTANTLY FAILS"!?!
A client tries to open a document that they have been using for 8 years and Excel doesn't say "Hey, I don't know how to deal with some element of the file that you put in here using Excel 2003, or Office 2010 (both products, by the way, which worked
great) - no... instead,... it crashes. Doesn't really do any damage to the file it choked on, but the work you'd been doing on three other files which you also had open,... yeah,... that work is gone.
Yeah,.... over time, I have developed a pretty consistent spiel for client's needing new computers that goes over how absolutely terrible Office 2013 is, and explains that our options are further limited by Microsoft's yanking of all Office 2010 or previous
products from market availability, and explaining the merits of both LibreOffice and OpenOffice, as well as their drawbacks. I also have a strangely static response explaining how "larger companies are not burdened by these issues because they are
able to use MOPL which allows them to downgrade their productivity software to Office 2010 so they can continue to function happily, but this is really not a cost effective solution for smaller companies who primarily buy oem Office products with their replacement
computers".
Unfortunately, many clients still decide they want to go with Office 2013 because they apparently believe "it really can't be that bad". The value in my 'presale descriptions' are only really realized when they come back to me a week, two
weeks, or up to a month after the new machine is in place and say "wow,... you were right". The place I am left open for any further problems is when I don't impress upon them beforehand just HOW BAD OFFICE 2013 REALLY IS. In that case,
they still come back to me as though I have done something wrong foe selling them this piece of $#!% software and I have to remind them of our previous discussions.
Strangely, far too few heed the warnings and buy the software anyway - but the discussion has saved many clients the costs of Microsoft Project, because the discussion of LibreOffice and OpenOffice nearly always leads to at least a small philosophical conversation
about 'Open Source Software' in general, and my absolute favorite descriptive analogy in that discussion is to compare Microsoft Project at $600 v. ProjectLibre at $0 - and then further describe the costs of licensing and implementing the associated back-end
server solutions, etc.
This is a saving grace for me, because even though the client has been saddled with Office 2013, they have also saved substantially on Project and it is a rare (but granted, not absolutely absent) occasion that ProjectLibre is lacking some feature or function
that they actually need or want to use - and on those occasions, finding out has cost them absolutely nothing in software purchases.
Its not surprising, I suppose, that clients have grown to accept Office as a required 'cost', but still choke heavily on the price-tag of Project every time they have to buy it. The interesting thing to watch over the coming couple of years will be
'how many businesses stop accepting MS Office as a 'required cost' due to the failing of the software itself and the fact that most are being burned, at least once, by purchasing the software "against technical advice" and are learning, merely by
virtue of HOW BAD Office is, that there are other options out there that both cost less and work better... I mean,... LOTS BETTER.
How many businesses that are used to accepting the cost of Microsoft Office as a cost of doing business will be moved over to open source options and satisfied by them by the time Microsoft releases its next version - which will, presumably work - such that
they will no longer justify the cost of Microsoft's offering even if it is 'superior' to the open source offerings because the open source offerings are plenty sufficient and include a price tag of $0 and an installation/implementation time that is much, much
shorter than Microsoft's offering.
If Microsoft doesn't make some dramatic reparations, and do it soon, I expect their market share will be reduced in this area by a very significant margin.
I am suggesting either a 'Complete Recall' of Office 2013 including an 'uninstall 2013/install 2010' process driven by the automatic update engine, or at the very least, a free and easy downgrade rights offering for anybody who has already purchased 2013
and anyone who purchases it between now and the time the next "functional product" is released.

I understand the inconvenience you are experiencing when working with Office 2013.
If you have any feedback about Office 2013 product, click the and submit to Microsoft.
Microsoft will decide how to fix the problem for all customers.
For the activation mechanism, it intends to protect customers of their rights and interests.
For a retail version of Office, if it was purchased with a disk, Microsoft account is not necessary during the installation.
For volume license of Office, refer to the following link to deploy Office suites can be much efficient:
http://technet.microsoft.com/en-us/library/cc178982.aspx
For the problem Office 2013 keep crashing, check the following link to check:
http://support.microsoft.com/kb/2813143/en-us
http://support.microsoft.com/kb/2758592/en-us
Thanks,
Tyor Wang
Forum Support
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help.
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Printer driver hangs when printing with Office 2013/Windows 8 64 bit

Printer: HP Color LaserJet CM1312nfi
Printer Driver: V5.1 (up to date, downloaded from HP support website) or Generic V5.6
OS: Windows 8 Professional 64bit
When I try to print a certain Excel document with Excel 2013 and printer driver V5.1, the program hangs and needs to be terminated via task manager. This happens always with the same document, but not with all documents. The program hangs also when opening the print preview for the same document.
The same document prints fine with the generic printer driver V5.6 and with the driver that comes with Windows 8.
The same document prints fine with driver V5.1 under Windows 7 and Office 2010. The combination Windows 7/Office 2013 was not tested. The combination Windows 8/Office 2010 was also not tested.
When I try to print an empty document with Word 2013 and generic printer driver V5.6, the program hangs and needs to be terminated via task manager.
My conclusion is that the HP printer drivers have a problem with either Windows 8 or Office 2013 or a combination of both.
The printer driver that comes with Windows 8 and is automatically installed is useful as a temporary workaround, but it lacks certain options, e.g. manual duplex.
On request, I am ready to send the Excel document by e-mail for verification of the problem.
Any help or suggestions will be very much appreciated.
Thanks in advance,
Uli
This question was solved.
View Solution.

From what you describe you are having issues printing from MS Office. Have you had trouble printing from other resources on your computer (e.g. from the internet or another program)? The first thing I am going to suggest is that we start by uninstalling and reinstalling the printer from the resources available online.
First if you use a USB cord, make sure to remove it (this is important). Do not plug it back in until the software directs you to. Then go through the Devices and Printers, Programs and Features and Device Manager folders and insure that all copies, files, and programs related to the printer are removed. Then as directed, restart the computer.
In the START menu type "%temp%" and press ENTER. Here I want you to press Ctrl+A and hit DELETE. Some of the files will not allow you to delete them, skip those files and delete the majority that allows it.
http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=3562006&lang=en&cc=us...
Install that and let me know the result!
Have a great day!

Office 2013 removed grammar & writing style options for Portuguese (Brazil) language

The pt-br (Portuguese - Brazil) proofing tools for Office 2010 included many grammar options but apparently these have been removed in Office 2013. Pt-pt (Portuguese - Portugal) still retains these options for some reason. I asked about this issue on the
Microsoft Community forum and the forum moderator confirmed that the Brazilian Portuguese Office 2013 spell checker does indeed lack these features.
I know that the pt-br proofing tools was designed by Itautec Brazil. So I contacted the project leader and she answered me as follows:
" Someone from Itautec contacted Microsoft and they answered: “Microsoft has now replaced all of the above features with our own versions - we do not intend to ship the Itautec features with any new Microsoft product.”"
I would like use Office 2013, but I cannot work without a robust Brazilian Portuguese spell checker. Is using Office 2010 my only option?

Hi,
You can go to this page and click Download button to download Microsoft Office Proofing Tools 2013 - Portuguese (Brazil):
http://www.microsoft.com/pt-BR/download/details.aspx?id=35400
The current tool might be not powerful enough for you, you can always submit your feedback/requirement by clicking the smile face at the upper right corner of Office applications. Microsoft will work hard to make sure it is reviewed:
http://blogs.office.com/2012/08/03/got-feedback-send-a-smile-or-a-frown/
Please be assured that Microsoft product team will strive to capture Microsoft users' ideas and are working hard to create a more powerful and easy-to-use product.
Thanks,
Ethan Hua CHN
TechNet Community Support

Office 2013 Startup Problem with NEW Win 8.1 Install and no prior Office Version

Although I have seen similar threads on the forum, they all seem to address a different scenario.
My environment is as follows:
Intel MotherBoard with I07 max processor
64GB RAM
512 GB SSD Boot drive on which Windows 8.1 was installed as first and only O/S. It was validated
4TB HDD on which User directory and programs installed (those which permit drive selection in startup)
4TB data drive.
Machine was built from scratch with Win 8.1 Pro plus Media Center
Office 2013 Pro Plus was installed and validated
Machine is running in an MS AD Domain whose PDC is running on Win Server 2008 R2
User is a member of Enterpise and Domain Admin group
HERE'S THE PROBLEM,
Any Office 2013 Pro Plus application (Not Just Oulook) goes through the configuration step EACH time it is launched.

Hi,
Try repairing Office in Control Panel -> Programs and Features, check the result.
You can also try this:
Go to the install folder, such as C:\Program Files\Microsoft Office 15\root\office15, find the .exe file for the application, let's take Word for example, WINWORD.EXE, right click on it, send the shortcut to Desktop, right click the
shortcut -> Properties -> Shortcut -> Advanced -> Check "Run as administrator" -> OK -> OK.
Start Word from the shortcut, you may need to go through the process again, reboot the computer, check if it will show up again when you start Word. If the problem doesn't exist any more, do the same to other Office applications.
Regards,
Melon Chen
TechNet Community Support

No Email Association Created for Default Program in Windows 8.1 for Office 2013

Dear Sir or Madame:
I am unable to send an email in Microsoft Office 2013 in Windows 8.1. The message I am receiving states the I have no email to perform the requested action. Therefore, I cannot send an email from Office 2013 or any other application that allows this function,
for example, from my scanner. How do I create an association in the Default Program on Control Program for emails to be sent from Word, Scanner, or any other application, which offers an email feature? Help me!

Hi,
I'm a bit confused with your description, did you mean that the option "send to mail" doesn't work any more?
Roger Lu
TechNet Community Support

Office 2013 simply refuses to update templates

Hi All,
Was wondering if you could help as i'm really getting thin on ideas now.
I've been working with Azure RMS for a couple of weeks with no problem but all of a sudden I can't get Office 2013 to update the custom templates I've been creating on multiple devices.
I've created custom templates before that have refreshed in Office perfectly but new ones simply will not download. As far as I'm aware everything is set as it should be in terms of the template is published and my user account is within the scope
of users who can use the template.
I have installed the RMS sharing app on my Win 8.1 machine and when right clicking a file to complete an in place protect the most up to date templates are present but whilst working directly within Word or Excel etc the templates are out of date.
I've tried all sorts of combinations of deleting the templates folder in: %AppData%\Local\Microsoft\MSIPC\Templates and deleting the LastUpdateTime dword, signing out of office and signing in again but nothing I try seems to help.
Does anyone have any ideas of what I could try?
Thanks in advance!

While this feature (departmental templates) is in Preview, Office applications don't recognize these templates, by default. From
https://technet.microsoft.com/en-us/library/dn642472.aspx#BKMK_HowToConfigureCustomTemplates, see step 8 and the behavior you're seeing:
Not all applications can support departmental templates. To do so, the application must first authenticate with the RMS service before downloading the templates. If the authentication process does not occur, by default, none of the departmental templates
are downloaded.
There is a script that you can run (see the Note) for this to work with Office applications during the Preview period. We were hoping to get the script on the Download Center, but it's currently on the Connect site. If you have problems accessing it,
email [email protected]

Office 2013 Click-to-Run

All,
We are having issues with some customers that have the Office 2013 Home and Business Click-to-Run version of office installed. Users are randomly having their installation corrupted. This interestingly enough didn't start happening until SP1 was released
for Office 2013. I am aware that click-to-run installations of office don't update via Windows Updates direct but through another method. Is anyone else seeing this happen? Any thoughts would be appreciated.
Some of the symptoms are as follows:
1. None of the Office apps open. You double-click but nothing happens nor are there any processes running.
2. If you open an office document direct you might get a message something to the effect of There was a Problem sending the command to the program. None of the documented fixes appear to correct the issue for this type of error.
3. A system restore point fixes it but it breaks again within a day or two.
4. The only fix at this point is to uninstall (Using FixIt KB2739501) and reinstall which of course pulls down the latest build with SP1.

Hi,
You can probably fix the issue by updating the video driver to the latest.
Please refer to this thread below, many users had the same issue and solved it by updating the video driver:
http://social.technet.microsoft.com/Forums/en-US/34401d63-6c3b-47e6-ab20-9ed9b70d890b/outlook-2013-sp1-unusable-since-sp1-update-?forum=officesetupdep
Thanks,
Melon Chen
Forum Support
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Open Sharepoint services 3.0 documents with office 2013

Hi
we are using SharePoint services 3.0 with document libraries.
we have lookup fields on the library meta data.
problem started when upgraded users office to 2013 the document information panel is not
loading, the error they get is "the document information panel was unable to load".
office standard 2010 works fine
office 2013 pro plus works fine
office standard 2013 get this error

Hi,
Please check if this applies:
http://blogs.msdn.com/b/tehnoonr/archive/2012/05/17/sharepoint-2010-document-information-panel-fails-to-load-when-office-documents-are-opened-in-a-library-that-contains-lookup-columns.aspx
This problem is caused if your list contains lookup columns that were created programmatically or using custom features.
You may also have a look at this:
http://joranmarkx.wordpress.com/tag/document-information-panel/
Please Note: Since the web site is not hosted by Microsoft, the link may change without notice.
Microsoft does not guarantee the accuracy of this information.
Regards,
Steve Fan
Forum Support
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GW2012 SP3 - send to feature Office 2013

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