Hacked account - fraudulent charges.

I can't even get that far.  I just got to this "COMMUNITY" which is ridiculous!  While you all sit here and chat up a storm, I'm being fraudulently charged hundreds of dollars for NOTHING!  And no one will help me! This is the most frustrating company I've ever encountered.  No living, breathing, human being to actually pick up a phone and talk to!?!?!
This post was transferred from its previous location to create its own new topic here; its subject and/or title has been edited to differentiate the post from other inquiries and to reflect the post's content.

Hi,
Skype is aware of existing problems with the website when contacting their customer service agents.  If you experience difficulty reaching Skype Customer Service or find yourself again redirected back to the Community, please try using a different web browser and - most importantly -  choosing a different path through the various drop-down menu options presented.  Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent.  If you have pop-ups blocked in your browser settings, this will also block reaching an agent.
This FAQ article provides additional information and next steps:
https://support.skype.com/en/faq/FA10384/why-has-my-credit-debit-card-been-charged-by-skype-when-i-h...
Regards,
Elaine
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Similar Messages

  • My itunes account was hacked and fraudulant charges made on my bank account. No help from Apple. Anyone else have this problem?

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  • HT204088 How on earth did someone hack into my iTunes account and charge my visa/debit card? I didn't know until I got my bank statement with a fake phone # to call iTunes has this happened to anyone else?

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    - be aware of surroundings when entering a password, to be sure nobody's looking over your shoulder
    - be cautious of what you do on open wifi networks (ie, networks that do not require a password to join)
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    - use a password manager so you don't have to remember all those different passwords

  • Fraudulent Charge to my account

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  • Fraudulent charges to debit card, customer service...

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    I'm having the same issue. Had my account hacked by some lowlife last week, they got in, changed my billing info details to some random keystrokes, changed the auto-charge setting to yes, and turned on voicemail so that the calls they make get answered. Then in 7 mins my account auto-topped up out of Palpay 6 times to the tune of AUD110, until they drained my PP account.
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  • How do i report and ask for a credit for a fraudulent charge on itunes?, how do i report and ask for a credit for a fraudulent charge on itunes?

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  • I need to report fraudulent charges from Skype. Pl...

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  • FRAUDULENT CHARGE ON MY CARD

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    Dear kimmieV,
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     Private Message

  • HT1933 fraudulent charges on my credit card

    How can I check to see if I have a fraudulant charge, or where the itunes music/movie was downloaded at? I believe I have a fradulant charge on my CC.
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    <Personal Information Edited by Host>

    If these charges are being made to a credit or debit card, the most immediate thing you need to do is to call your credit card company or bank and report the unauthorized charges. That company can contact Apple if they need additional information.
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  • American Express & Fraudulent charges

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