Hacked By OurMine Team!!

Hacking team got hacked! An Italy-based (Milan) company which is selling Remote Control Systems (RCS) spyware to governments got hacked by unknown hackers. Over 400 GB Data were stolen including E-mails, hacking tools, Surveillance tools, Zero-day exploits, source code for Spyware and a list with every government client including date of purchase and amount paid. HACKING TEAM CLIENT RENEWAL DATESFrom: Client List_Renewal date.xlsx Name Country Name Maintenance StatusAFP Australia Australian Federal Police - ExpiredAZNS Azerbaijan Ministry of National Defence 6/30/2015 ActiveBHR Bahrain Bahrain 5/5/2015 Not ActivePHANTOM Chile Policia de Investigation 12/10/2018 Delivery scheduled (end of november)MDNP Colombia Policia Nacional Intelligencia 10/30/2016 ActiveSENAIN Ecuador Seg. National de intelligencia 10/30/2016 ActiveGNSE Egypt Min. Of Difence 12/31/2014 ActiveINSA Ethiopia Information Network Security Agency 10/31/2015 ActiveHON Honduras Hera Project - NICE 4/30/2015 ActiveINTECH-CONDOR K Iraqi Kurdistan Iracheno 6/30/2015 ActiveKNB Kazakistan National Security Office 12/31/2014 ActiveMACC Malaysia Malaysia AntiCorruption Commission 1/31/2014 ExpiredMIMY Malaysia Malaysia Intelligene 12/31/2014 ActivePMO Malaysia Prime Minister Office 3/31/2015 ActiveCUSAEM Mexico Police - ExpiredDUSTIN Mexico Durango State Government 11/30/2015 ActiveEDQ Mexico Queretaro State Government 3/31/2014 ExpiredGEDP Mexico Puebla State Government 7/31/2014 ExpiredMCDF Mexico Mexico Police - ExpiredMXNV Mexico Mexico Navy - ExpiredPEMEX Mexico Army Mexico 3/31/2015 Not ActivePF Mexico Policia Federal - ExpiredPGJEM Mexico Procuradoria General De Justicia 12/31/2014 ActiveSDUC Mexico Campeche State Governement 6/30/2014 ExpiredSEGOB Mexico Seg. National de Gobernacion (CISEN) 12/31/2014 ActiveSEPYF Mexico State Government Baja California 9/21/2015 ActiveSSPT Mexico TaumalipasState Government 7/20/2015 ActiveYUKI Mexico Yucatan State Government 11/30/2015 ActiveMOACA Mongolia Ind. Authoirty Anti Corruption 6/3/2015 ActiveALFAHAD-PROD Morocco Minister of Interior 12/31/2014 ActiveCSDN-01 Morocco Intelligence Agency 12/31/2014 ActiveBSGO Nigeria Bayelsa Government 11/30/2013 ExpiredORF Oman Excellence Tech group Oman 12/31/2014 ActivePANP Panama President Security Office 5/31/2014 ExpiredKVANT Russia Intelligence Kvant Research 11/30/2014 Not officially supportedGIP Saudi Arabia General Intelligence Presidency 12/31/2015 ActiveMOD Saudi Arabia Minister of Difence 7/15/2015 ActiveTCC-GID Saudi Arabia Genaral Intelligence Direcotrate 6/1/2015 ActiveIDA-PROD Singapore Infocomm Development Agency 2/28/2015 ActiveSKA South Korea The Army South Korea 12/31/2014 ActiveNISS-01 Sudan National Intelligence Security Service 12/31/2014 Not officially supportedTHDOC Thailand Thai Police - Dep. Of Correctoin 7/31/2014 ExpiredATI Tunisia Tunisia (demo) 7/3/2011 ExpiredTNP Turkey Turkish Police 11/10/2014 ActiveMOI UAE Minister of Interior 12/31/2014 ActiveUAEAF UAE UAE Air Force 5/31/2015 ActiveDOD USA Dep.of Defence Not ActiveKATIE USA Drug Enforcement Agency 12/31/2014 ActivePHOEBE-PROD USA FBI - USA 6/30/2015 ActiveNSS Uzbekistan National Security Service 1/31/2015 Active EU Clients EU Cyprus Cyprus Intelligence Service 1/29/2015 ActiveEU Czech Republic UZC Cezch Police 12/31/2014 ActiveEU Hungary Special Service National Security 12/31/2014 ActiveEU Hungary Intelligence Inforamtion Office 12/31/2014 ActiveEU Luxembourg Luxemburg Tax authority 5/31/2015 ActiveEU Poland Central Anticorruption Bureau 7/31/2015 ActiveEU Spain Policia Nacional 1/31/2016 ExpiredEU Spain Centro Nacional de Intelligencia 1/31/2016 Active Tot Active 38 Tot Expired 14 Not Active 3 Other This is what I call important!

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Hacked by OurMine

Hacked by OurMine Team

That's great! Good for you.
Thanks for making so many threads about this, I don't think my life could ever be complete if I'd missed it.

Hacked account - Support team link does not work

i'm posting this on behalf of my parents, as they don't speak english but their account has been hacked.
They received notifications that their password, and email was changed, which they definitely didn't do.
I followed the steps on Password reset, and then i received a note that the answers i gave were OK, but then it's to provide more answers on a link. WHen i navigate to the link, i get an error message:
Sorry, the page you requested is not available.
THe same happens when i go from here to:
Help - Privacy and security - What should I do if my account is suspended, hacked, or compromised?
And there's also a link to contact Customer Support team, and its also broken: Customer Support team
Since i had no other ways to report this, please let me know where can i REPORT the fact that my parents account has been hacked

Hi, Fala, and welcome to the Community,
I just tested the link you included in your first post, and it worked perfectly for me. In your post, above, it appears you were diverted to the Microsoft help desk instead of the Skype Customer Support team Your link directed me to the account verification form. Please try this route instead to contact Skype Customer Service, starting with this link to contact Skype Customer Service via their secure portal: Contact Customer Service
If you experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community, please try again using a different web browser and choosing a different path through the various drop-down menu options presented.
Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also block reaching an agent.
Last and not least, when you reach the last step of the process, remember to click on the "Start Chat" link when you are provided the choice of visiting the Community or starting an instant message chat with a customer service agent.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Nokia guys, HOW THE F*** DO WE CHANGE THE DRIVE WE...

Nothing more to say... can anyone respond me?
I'm sick of that programs that do it all themselves, assuming the user is dumb or either doesn't have nothing to do, at least let me choose the place I want Nokia OVI to be installed...
THANK YOU!!
Any solutions?

saylinen wrote:
Hi jpau, start Nokia Ovi Suite installer from Windows command prompt with following way:
Nokia_Ovi_Suite_webinstaller.exe /TARGET="E:\TestDir\Test"
This will result Nokia Ovi Suite into E: drive into E:\TestDir\Test folder. Change drive and folder to folders, which you like.
Cheers, Samuli
nasty hack against stupidity team OVI Suite
but anyway big THANKS for this information...
nokia we want good working devices and not cheat!!!
The modification C6-00 to C6-01 it's only fix your errors... wy we must pay again for your errors???

Interview with David Vincenzetti, CEO of Hacking Team

Interview with Business InsiderNot as much in depth as I'd hoped it would be, but worth a look. I like how he skirts the question on if they disclose zero-day info to the vendors. "BI: As I understand it, finding hackable software flawsis core to your business, do you ever disclose any of the security vulnerabilities you find to vendors?DV: Zero day vulnerabilities are not core to Hacking Team’s business. The core is providing a system to law enforcement that allows surveillance in the digital space.Essential to that is a process of continuous updates to the software to assure that it can be operated securely. Zero day exploits are only one way in which clients may choose to deploy Hacking Team software."
This topic first appeared in the Spiceworks Community

SEOUL: Samsung Electronics is bringing forward the launch of a key premium smartphone model, a person familiar with the matter told Reuters, as the South Korean tech giant seeks to revive sales after a sluggish second quarter.The world's top smartphone maker will launch a new version of its Galaxy Note phablet in mid-August, the person said, declining to be identified due to the sensitivity of the matter. Previous versions, such as the Note 3 and 4, typically launched in September.A Samsung spokeswoman declined to comment.The mid-August launch will likely put the new Note smartphone model on the market ahead of arch-rival Apple's next iPhones. The US company is preparing for its largest initial production run for new phones so far by the end of the year, the Wall Street Journal reported earlier this week...Read More
Read More

Hacking Team 0-Day Shows Widespread Dangers Of All Offense, No Defense

"The Hacking Team is composed of hackers and security engineers working for the government. They have access to highly confidential data and they likely have a target on their back," says Darren Guccione, CEO of Keeper Security."Despite whether these passwords were currently in-use or the cause of the breach, reusing the same passwords or using weak passwords is a serious cause for concern for a team of government security experts and hackers."http://www.darkreading.com/attacks-breaches/hacking-team-zero-day-shows-wide-spread-dangers-of-all-o...
This topic first appeared in the Spiceworks Community

Hi Stephanie
Well the engineers came and checked the line and could not see any issue with it.
The replacement hub that I had used to narrow down the issue was then rebooted and wouldn't sync so they tried their test hub and that worked. I was asked to put my origonal hub back on, the one I had removed some weeks ago as part of trying to diagnose this fault, and that worked so before leaving I was told that they would:
- Send out a replacement hub just in case.
- Recommend a lift a shift or rebuild of software to Wholesale. Though they did state that Wholesale might not do this as they could find no fault.
About an hour later the hub rebooted and I had 5.2Mb sync rate, 4.5Mb throughput and a SN margin of 18/6. This is as fast as it as the line has ever been. I'm not sure what was done at the exchange as I didn't get an update.
Sadly later that night whilst wtching something on Vision the video stream stalled and I got the same issues again in that the SN margin went down to this time 18/4.0 with lots of errors/loss of input/signal. This morning the sync speed is down to about 4.2Mb and throughput 1.94Mb and the SN margin is 18/9.
So no further forward really.
So either I've got 2 faulty hubs..unlikely though I suppose possible
The DSLAM was not lift and shifted or the software rebuilt as no fault could be found.
If the lift and shift or rebuild hasn't been done then can this be progressed?
The only other thing is that my line is permanently in fast mode due to previous attempts by BT to resolve isssue with my Vision service when it was in Interleave mode. I suppose this could also be contributing to the issues?
I really do need this sorting and as I say I have another ADSL service in to the house and that is rock solid and sync's at over 5-6Mb.

Yet another Adobe Flash Player zero-day discovered from the Hacking Team breach.

Thanks for the heads up Symantec Matt.

Aaaahhhh yes... remember when an entire day could by without news of a breach or hack or targeted attack? Yeah... neither do I.It will probably shock you all to hear that the Symantec Security Response team dropped a new blog over the weekend outlining a Zero-Day vulnerability in Adobe Flash player. Dig it:Second PoC Exploit for Adobe Flash Player Discovered After the Hackers-for-Hire Company Breach
Yet another Adobe Flash Player zero-day discovered from the Hacking Team breach.Symantec is aware of a second vulnerability (CVE-2015-5122) in Adobe Flash Player that’s associated withHacking Team, the Italian company which recently suffered a major data breach. The existence of the unpatched vulnerability has been confirmed by Adobein itssecurity bulletin.Symantec’s analysis has confirmed that the vulnerability can be successfully exploited...
This topic first appeared in the Spiceworks Community

Deploying Flash in 2015 (post Hacking Team)

"Click to run" is a browser setting, not a Flash setting. Ninite doesn't push out any specific settings for any of the programs they distro. Because Chrome uses IE's settings, you can manage them with GPO, but Firefox is independent and cannot be natively controlled by policy. You have to get a third party tool like PolicyPak to manage settings.

For the past two years I've been using Ninite to keep Flash up to date. Between cryptolocker variants and 0-day vulnerabilities I'm experimenting with removing Flash from everyone and then giving it back to the few that actually need it. I did this with Java and haven't looked back.Stats: 10.6% of sites still use Flash
Source: http://w3techs.com/technologies/details/cp-flash/all/allI've reached out to Ninite to see if they will automate the settings to click to run but I'm not expecting them to.For the users that I allow to have Flash how can I control the click to run settings via GPO?
http://www.howtogeek.com/188059/how-to-enable-click-to-play-plugins-in-every-web-browser/My users are primarily IE, Chrome is 2ndary and a very small subset use Firefox.
This topic first appeared in the Spiceworks Community

Team GhostShell Returns with a Massive Release of Hacked Credentials

One of the best ways to protect your AWS applications and workloads from compromise is to find and eliminate vulnerabilities and configuration errors before hackers can exploit them.However, legacy security tools generally only protect on-premises environments and are not optimized to protect workloads running on the AWS cloud, providing partial protection and visibility and making it almost impossible to truly protect your business critical applications. Until now.Today, we are eager to announce the general availability of Alert Logic Cloud Insight, the first cloud-native vulnerability and configuration management solution that provides you with a complete view of exposures across both the operating system and the applications you are running on AWS.You can learn more and request a free 30 day trial here: ...
This topic first appeared in the Spiceworks Community

One of the best ways to protect your AWS applications and workloads from compromise is to find and eliminate vulnerabilities and configuration errors before hackers can exploit them.However, legacy security tools generally only protect on-premises environments and are not optimized to protect workloads running on the AWS cloud, providing partial protection and visibility and making it almost impossible to truly protect your business critical applications. Until now.Today, we are eager to announce the general availability of Alert Logic Cloud Insight, the first cloud-native vulnerability and configuration management solution that provides you with a complete view of exposures across both the operating system and the applications you are running on AWS.You can learn more and request a free 30 day trial here: ...
This topic first appeared in the Spiceworks Community

My apple account was hacked so cannot get my password. how do i delete my account from my phone to create a new iCloud account. It asks for a password before I can delete my account?

i am unable to delete my Icloud account off my phone as it has been hacked and I am unable to retrieve a new password. Is there anyway I can remove it?

You won't be able to remove it without the password. If you can't reset it yourself, contact the Apple account security team for your country for assistance: Apple ID: Contacting Apple for help with Apple ID account security. If your country isn't listed, try contacting iTunes store support: https://ssl.apple.com/emea/support/itunes/contact.html.

My account was hacked in September -- Still no action from Verizon. Please help!

My account was hacked in September, someone added an additional line and ordered an iPhone, adding more than $600 to my account. Verizon quickly identified this as fraud and assured me that my account would be cleaned up. Almost three months later, I still have hundreds of dollars billed to my account that no customer service rep has been able to explain. My service is now pending disconnection, even though I have continued to make my regular payments, but I have refused to pay the additional charges incurred by the hacking of my account. I've spent more than two work days on the phone with Verizon, speaking to about three dozen agents and supervisors, explaining my situation all over again, taking valuable time off work and away from the family. They all promised to help, but nobody actually fixes this mess that I did not cause. Ten days ago, I wrote a letter to customer service which I will post below. I have not heard back from Verizon. No one has called to apologize or offered help in restoring my account. As a cellular customer of 16 years, I have never experienced something like that. I simply don't know who to talk to anymore to get this straightened out. No customer deserves to be treated like this. Please help me find out who I can contact with the authority to clean this up for me! Many thanks in advance.
Here is the letter sent to Verizon with signature confirmation Monday a week ago. I does not detail today's trouble, when I spent another 90 minutes on the phone with three different agents and one supervisor, but I got disconnected every time.
Dear ladies and gentlemen,
I am writing this as a customer complaint. My family has been a loyal Verizon Wireless customer since August 2011, after making the change from T-Mobile. We currently have the 15GB Everything Plan with five lines, all of which are used by family members. Since July, we are also customers with Verizon FIOS for our home internet and cable, which means we pay Verizon an average of $5,600 annually.
My wife is the primary account holder and I have an EDGE plan for my own line. In September, I ordered a new iPhone through my local Verizon store in XXXXX., which is, as far as I know, an independent store with a Verizon license/franchise. When I picked up my phone, the agent at the store noticed that my account was in “chaotic standing.” First, he said that we had been advised badly by Verizon when we initially signed up in 2011, resulting in much higher monthly fees than we could have had under the 10 or 15 GB Everything Plan, and he suggested that we switch to this plan immediately.
It was frustrating to learn this, because in my two years of communicating with Verizon agents by phone, no one ever bothered to inform us that we paid more for our account than we had to and that there was a more compact plan available which would have decreased our monthly bill. My daughter exceeded her data allowance on an almost monthly basis, which we could have avoided under the plan that we currently have but didn’t know about.
Then I also learned that my current bill had suddenly skyrocketed to over $900 because a sixth line had been added to our account and someone had ordered a phone and charged it to our account. The local agent was extremely helpful, he immediately suggested that this was fraudulent activity and he called Verizon to restore my EDGE eligibility which I had lost due to these fraudulent charges that I had not caused and not paid. He did talk to the Verizon fraud department and reported the incident, and I was told that the additional charges would be taken off my account and my good credit – and EDGE eligibility – would be restored. In good faith that Verizon would take care of this, I left the store as a slightly worried, but satisfied customer.
About a week later, I called Verizon to check on my account status because I wanted to EDGE up my teenage son’s line XXXXXX and get him a new iPhone 6 for his birthday. The agent I spoke to told me that the fraud situation was still showing on my account and that my EDGE eligibility had not been restored yet, but he assured me that this would be taken care off by the following week, when my son’s line would be eligible for an EDGE upgrade under his plan’s timeline.
When I called back the following week, I was saddened to learn that contrary to the previous assurance, our EDGE eligibility had not been restored and the fraudulent charges to our account were still showing on our bill, which was quite confusing because it was impossible to figure out my actual charges. What followed was several weeks of phone correspondence with Verizon agents who apologized again and again and assured me that my EDGE eligibility would be restored so I could order my son’s phone and my the additional charges would be dropped from my account.
However, this didn’t happen. I am not going to list the entire call log, because I know that you can easily access these records. But for several weeks in October, I spent many, many hours on the phone with Verizon, explaining the entire situation regarding the fraud again and again. I listened to assurances, promises, apologies, and I was transferred multiple times to different departments to get my EDGE eligibility restored. After an incredibly frustrating and time consuming experience I was eventually able to order my son’s phone. But several days later, when I checked the order status, I noticed that the order had been canceled because – I’m sure you can guess it by now – my EDGE eligibility had still not been restored. This forced me to go through the whole process again and I spent an entire afternoon on the phone with several different agents and managers until in the early evening I was finally assured that my account standing had been restored and that I could order my son’s phone. That day alone, I had to leave work five hours early to get on the phone (from about 2 p.m. until 7 p.m.) and work this situation out so my son could get his phone, which he eventually received on Oct. 31.
I work as a newspaper reporter and I have an incredibly busy schedule. Yet the inability and unwillingness by Verizon to help me straighten out my account took much of my work time, which I had to make up for at a later time in order to get paid. Unfortunately, this meant that I had to take out much of my highly valued family time to talk to Verizon, which increased my frustration with your company, as you surely can understand.
As a loyal customer, I can’t stress enough how incredibly frustrating this experience was. I was forced to spend many hours away from work and family just to deal with the same situation over and over again. I lost track of the hours, but I am sure that one look at your call log will confirm that adding up these hours it was more than two full work days that I had to spend on the phone to work out a situation that I did not cause to begin with. Adding to these already incredibly upsetting circumstances were at least a couple of calls where it took me 15 minutes to get an agent on the line who then promised me to transfer me to the right person to help me, only, after more waiting time on hold, to be disconnected and start the process all over again. How I was able to maintain my composure and continue to be polite and respectful to the agents, I don’t know. I’m sure they are used to much harsher treatment from other unsatisfied customer for much lesser reasons.
It is bad enough that a company like Verizon cannot protect their customers from getting their accounts hacked and hundreds of dollars being charged to their account. But what is even worse is that I have to spend hours and hours of valuable time and energy to mitigate a situation and fix a damage that I have not caused in the first place and had no control over, and Verizon has not offered me anything to reward my patience and loyalty other than brief apologies from stressed out agents that obviously were not qualified to handle such situation, resulting in their own frustration with this issue.
What adds to this extremely frustrating and highly disappointing experience is that because of the hacking and the fraudulent charges that polluted my account for many weeks, it has become impossible for me to understand what I am being charged for and what I actually owe for the services that I did order and did receive. This frustration once again peaked on Saturday last week, when an agent told me that my past-due charges are more than $600, with a total of more than $900 total due within three weeks, ( that is about the same what Verizon charged me after my account had been hacked and an additional line and phone had been ordered by the perpetrator) in spite of my continuing “blind” payments towards my balance since this all began in September.
I talked to two agents on Saturday, one from Customer Service; the other from the billing department, and neither was able to explain – or even seemed to understand themselves – how these charges occurred. In good faith, and in order to avoid a disruption of service, I still made a $170 payment, which is about half of what my total monthly payment should be under my current plan with five lines, and I vowed to pay another $170 by the end of next week in the hope that by then, someone with authority and complete and full understanding of these circumstances will have contacted me to explain my account and issue a sincere, well meant apology for what has happened to this loyal customer.
Believe me, I rarely reach out to a company and complain like this. I have a busy and hectic schedule, but the time it took me to write even this long letter to Verizon was just a fraction of the time and energy that I wasted to restore my account and get my son his new iPhone on time for his birthday, which he was looking forward to very much.
But after my experience with Verizon, I feel that Verizon should know that no loyal customer deserves this type of treatment and should ever have to go through what my family and I had to endure because of Verizon’s inability to protect the privacy and integrity of our account, and to restore it to its original standing.
I left T-Mobile in 2011 after a total of 13 years as a loyal customer, because I was unhappy with their increasingly bad customer service. I came to Verizon in the hope that my family would have a better experience here, and we were ready to stay with the company for many years to come. But at the moment, we are regretting and reconsidering our choice. Our final decision will certainly depend on the final outcome of this incredibly frustrating situation.
Believe me, I absolutely understand that fraud and the breach of customer account information occur even in the best and most professional companies. But I also believe that if this happens, the integrity and professionalism of a business must be judged based on their handling of such instances and how they treat customers who fall victim to such criminal practices without any wrong doing on their part.
A company should do their best to not only fix the damage and try to make sure that this will not happen again, but also guide and support their loyal customers affected by this and provide them with enough information to understand what is going on. Most importantly, it should be Verizon, not the customer, who should carry the burden and the responsibility of such fraud. But unfortunately, Verizon Wireless has fallen short in this regard, as we were completely left alone and forced to fight for the full restoration of our account and to this day are confused about our bill and these sky-high charges that no one can explain to us.
On top of that, I am tired of having to explain this situation dozens of times to different people with your company over and over again. No one should have to go through that, and I believe that your personnel has enough pressing business to deal with than to waste their and their customers time.
Please understand that I am not complaining about the services by the more than a dozen individual agents that I talked to in order to sort out this mess. The vast majority of them have been polite and a couple honestly tried to go out of their way to help me. It is rather the way that your customer service is set up in total that reeks of failure to support and help a customer whose account had been hacked and scrambled beyond recognition.
That’s why it is my hope that my reaching out to you will raise a red flag at the right places within your company to identify the failures in your service, work the problem and fix it so other loyal customers like me will be spared such hassle in the future. I think it wouldn’t be too far fetched to assume that we are not the only ones and last ones to fall victim to hacking and failing customer protection and service as a result.
Of course I also sincerely hope that my complaint will finally set the wheels in motion to remedy the problems in our own case. We believe that the very least that Verizon could do as a sign of good will and to honor our customer loyalty to is sweep clean our account and allow us to start from scratch so we can track and understand our future monthly charges and continue to make reliable payments to our account as we have done for more than two years until the hacking of our account and Verizon’s unprofessional and helpless handling of the situation has changed everything.
I hope that someone within your company will take this complaint seriously and resolve this very unfortunate and frustrating situation in a manner that shows that we are valued and respected as the loyal customers that we (still) consider ourselves and that will help us restore our faith and trust in Verizon.
I am looking forward to your timely response.

I'm confident that if you have spoken with our Fraud Team directly, that there are the proper wheels in motion to resolve all of the concerns that occured as a result of the fraudulant order on your account. It may take up to 2 bill cycles for all the adjustments to be applied and the changes made to your account to bring the dates and eligibility back to normal, so you should definitely be nearing the end of your wait. Based on your description, it may have been a while since you spoke with them directly instead of the customer service team, so I encourage you to give them a call at your earliest convenience to put your worries at ease. If you need to make arrangements for the charges that appear on your account, our Financial Services Team at 866-266-1445 will also be able to help possibly place a hold on the account regarding the disputed charges so there's no accidental inturruption in your service due to this unfortunate situation.
JenniferH_VZW
Follow us on Twitter www.twitter.com/vzwsupport

TS1538 Hi technical support Team of Apple I am sorry but this time I am very disappointed with IPhone and IOS 7.1, actually I have IPhone 5,5S both and I was trying to Restore my Phone for sell Because I want to by IPhone 64 Gold but unfortunately

Hi technical support Team of Apple I am sorry but this time I am very disappointed with IPhone and IOS 7.1, actually I have IPhone 5,5S both and I was trying to Restore my Phone for sell Because I want to by IPhone 64 Gold but unfortunately    both phone stuck on recovery mode with error 1, and 3
I got Error 3 on IPhone 5 and error 1 In IPhone 5s , I did lot of try as I can my level best , like Update iTunes, stop all security, change cable even change computer format my laptop and install everything fresh in window   I did try to with Mac of my friend,
Change Internet connections try with DFU mode, Make DFU file Also with redsnow   everything I did
Whatever on internet information like go to cmd and run as administrator to make change hosts file
Like ipconfig/flushdns everything everything what I can…. but I dint get good results and good information about this error
Somebody told me this is hardware problem, I make change my battery and charging connector too.
I don’t know what to do next.. because I don’t leave any experiment on my stuck phone..
Note : one is big issue that apple support team is also and giving good answer
I am in Saudi Arabia so I don’t have any nearest store of Apple.. even Saudi Is Big Consumer of IPhone
Its Really Bad its big Loss of Money I can’t afford more , Now will not Buy Any IPhone in future if I don’t get solution..
Thank You..

What the **** is this taht you will not provide any service due to just a bit jailbreak..
we are not much tecnical person.. and mostly consumer dont have good idea about Jailbreak. make your device much better secure from hacker and jailbreak please we cant afford much money please give me any solution i ll not do jailbreak again please

My email address was recently hacked and they have changed all my passwords. Is there a way i can delete an ICloud account on my phone, mac and Ipad without putting the password in as i do not know this?

Hi
My outlook account was recently hacked and they have changed my passwords, secret questions and my information meaning i am unable to access this account. I have the hacked account set up on icloud for all of three apple devices. I have been reading online that to change or delete an account i need to login, or turn find my iphone off which i cannot do without the password!
I would be really grateful if anyone knew a way i could sort this out to fully delete the old icould account.
Thanks very much!

Contact the Apple account security team for your country and request assistance: Apple ID: Contacting Apple for help with Apple ID account security. If you can prove your identity to them, they can reset the password and help you regain control of the account.

My Apple ID and iCloud was hacked. The hacker did cloning my iPhone. What should i do?

The hacker did change my security question and delete my credit card out of my info.
Apple support team told me that they coundn't do anything if I cann't give them the answer of the question. How do I know?? The hacker set if for me!
Anyone has any idea to solve this problem
Now he already has another iPhone same as me. He got a lot of my personal info in his hand, my personal, home adress, my bank account and etc.
I knew that he tried to access into my internet banking once. Thanks god for 2-factor verification, so the hacker coulnd't go into my bank account without my mobile phone.
Need help urgently.
PS. I have many information to identify myselft such as ID/Passport, credit card statement, purchase history, receipt from iTune and etc.
But APPLE NOT ACCEPT THEM and not try to help me to stop this crime.

You should have prepared the iPad for sale by removing it from Find My iPad and removing your account from it. The person you sold it to can not use it until you do.
I would not give my ID and password to a stranger so you should meet with the buyer and do what is needed, or give them their money back and get your iPad back.
Right now it is just a paperweight.

I think my other account is hacked and the hacker changed the password and the security questions and i can't retrieve it , so does anyone know how to have a live (online) conversation with a senior or an apple employee responsible for such problems ?!

Please help me because it's not the first time the account has been hacked, every time i found out that it was hacked i changed the password, but this time it is not easy because he changed the alternative email-adress and the security questions.

Call the Apple support phone number for your country:
http://support.apple.com/kb/HE57
and the 1st tier agent should be able to assist you or transfer your call to the Account Security team.
Regards.

Hacked By OurMine Team!!

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