Hi I can't buy game add on for any games need help I can buy from iTunes and App Store but not from games
Hi need help with cant buy game add on can buy from iTunes but not any game add on need help
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note:
Some In-App Purchases require a Credit Card.
Similar Messages
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I can log into iTunes and App Store but NOT iMessage. What gives?
I'm currently using Wifi with my 3rd gen iPad. iOS 6.0.1. I'm not home so I don't have access to my iMac (actually currently at 30k ft somewhere over Virginia :) ).
Anyway, I can log into iTunes, access the App Store, sign out of those, log back in. No prob. I used my appleID and pass to write this message. But I cannot get into Imessage, and I can't figure it out!
I get an error saying: "could not sign in. Please check your network connection and try again." If I try to make a new appleID, imessage thinks and thinks...nothing happens.
This isn't a new issue, it's been like this for quite a while, since upgrading to iOS 6 months ago. How can I get into imessage on my ipad? For what it's worth, it works fine on my iPhone.
Would appreciate any help!To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note:
Some In-App Purchases require a Credit Card. -
I changed my Apple ID to my new email address successfully for the iTunes and App store but it won't work for iCloud and it won't recognize my password. I read that this can't be done. How am I supposed to get into iCloud? I plan on getting rid of my old email address which is my old Apple ID so how is that going to work?
Same question Wish someone had replied!
I changed my Apple ID to my new email and now cannot find any way to access icloud. Unfortunately I had allowed icloud to hijack my airbook files, so of course I am afraid I will lose them tomorrow when I exchange my iphone for a new one and cannot keep an icloud account i cannot access. What a poor sync system! Really atypical for apple! -
Just bought a new iPhone and am having trouble with iTunes and App Store. I can log in to Cloud, iTunes, and app store but once I try to download, it says "Youe apple id has been disabled". I've reset my password three times and have no issue on my Pad.
Hi FuzzyDunlopIsMe,
Welcome to the Support Communities!
It's possible that resetting your password multiple times has triggered this security. Click on the link below for assistance with your Apple ID Account:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Here is some additional information regarding your Apple ID:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Click on My Apple ID to access and edit your account.
Cheers,
- Judy -
I can open iTunes and app stores but don't open!!
I can open iTunes and app stores but don't open!!
Hi BarbiJ,
Thanks for using Apple Support Communities. I would recommend rebuilding the iPhoto library per this article:
iPhoto 6 and later: Rebuilding the iPhoto library
http://support.apple.com/kb/ht2638
To rebuild the iPhoto library:
Quit iPhoto if it is open.
Hold down the Command and Option keys on the keyboard.
Open iPhoto.
Keep the keys held down until you are prompted to rebuild the library.
A dialog will appear with rebuild options. Select the options you want to use.
Click Rebuild to begin the rebuild process. This may take a few minutes to complete.
Cheers,
- Ari -
I can't use the old Apple id and Apple password on my new Iphone 6 - I can use the new ones. But I can't access the cloud in the meantime. The iTunes and App Stire has the new Apple ID, but I can't get into the settings to change it on the iCloud. It asks for the Old Apple ID and password, which doesn't work. Does anyone know how to change the old Apple ID on the iPhone in the settings for the iCloud?
First, try the new password. If you didn't sign out of iCloud prior to changing the primary email address of your Apple ID, this is what can cause this problem.
Also, read this: If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support -
I can download from iTunes and from App Store, but when I'm using app, hayday, I cannot purchase . I get an error message stating, " your purchase cannot be completed " and to go to this forum for solution. Any suggestions??
The message is to contact iTunes Support, not to post on here, which you can do via this link and ask them why the message is appearing (we are fellow users, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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HT3702 can i download free content from itunes and app store without any billing information?
I am a iPhone 3gs user firmware version 3.1.3 . the question is can i download free content from itunes and the app store without billing info ? please help !
If you only want the free apps, take a look here:
http://support.apple.com/kb/HT2534
Read the steps carefully as the order in which you follow them is critical. Note that you can do this only when creating a new Apple ID. You cannot use an existing ID.
You will of course not be able to get anything other than the free apps without entering in some sort of payment method (credit card, prepaid iTunes card, gift certificate, etc.)
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question. -
I have an IPOD touch 4th generation. When I try to buy apps from apps store and Itunes it says this is the 1st time doing it so wants me to answer security questions. Granddaughter put 2 in the ipod but can't remember them. how do i either change them so I know what they are or just take them out again?
Strange; yesterday there was a link via which you could get a reset email sent, but today that link is missing. So if you've forgotten your answers, there is no way around the problem without involving Apple. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to report the issue to the iTunes Store.
Regards. -
I have been trying to buy gems on an app called clash of clans. I have bought a song and 99 cent app to make sure I can buy things. But it still says contact apple support and won't let me buy gems on app any ideas?
i have this problem too contact apple for help www.apple.com/support/iTunes/ww/. and sent an e-Mail
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i bought something from game the game is Deer hunter i bought some golds and app store took money from my visa but i didn't find any golds that i bought ! please any help or how can i use the gold or restore the money? thank you
If you've been charged but not received the item then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
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Why is my Apple ID not working in iTunes or App Store on my iPhone? When I try to buy apps or music it asks for Apple ID so I enter my info and nothing happens. When I go to settings/iTunes App Store my Apple ID is not there. When I enter my ID and password it does not save or link to account. I do not have this problem with iPad ID is stored and can be used in App Store and iTunes. I have just upgraded to 5c and it's still a problem.
LeesaHeeley wrote:
When I go to settings/iTunes App Store my Apple ID is not there. When I enter my ID and password it does not save or link to account.
When fist setting up your new iphone you will be asked to log in with an apple id and password. If this did not happen you can then do as you suggested going to settings to itunes and app store and add your apple id login. This apple id login must have already been created for the iphone to accept it. If this apple id is already created but is not being accepted by your iphone you then should shut down your iphone and restart the device.
Good luck. -
How can i get the itunes and apps store icon on my ipad desktop?
How can i get the itunes and apps store icon on my ipad desktop?
Google are supposed to be working on an iPad maps app.
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I try to go to itunes to see how much I m spent on itunes and app store and I can not and tries several times! I was told that they charged me wrong and I will return the money as they will do in what way? I need to know how much I have spent urgent plea
You can sign into the iTune Store and check your Purchase History.
http://support.apple.com/kb/ht2727 -
Why can't I open iTunes and App Store on my brand new iPad mini.
Why can't I open iTunes and App Store on my brand new iPad mini.
Have you set up an iTunes account?
iTunes Store: Changing Account Information
http://support.apple.com/kb/HT1918
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Apple ID Support - Manage Account
http://www.apple.com/support/appleid/manage/
Cheers, Tom
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