Hi, I need help, i was trying to buy a song and then a message sid me taht Apple no to check again my security questions but i dont remember them, how can i change them?
Please help me, this problem happened me a month later but i hadnt had time to solve it... (Im form Mexico, sorry if i have a bad English)
http://support.apple.com/kb/ht5312
Similar Messages
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What if im trying to change my Security questions, because i dont remember them. And im not having the option of sending the reset security verification. It just asks me the questions, and tells me that my answers are wrong. What can i do?
Account Security Team (AST)
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team. -
Please someone help
I forgot my answers to my questions. I am trying to buy an app and it says i need to answer my security questions but i forgot my answers. Can i change them or somehow find out what my answers were?You'll have to reset them. Go to https://appleid.apple.com, click on manage your account on the right, sign in, click on Password and Security on the left, look for the link to reset your security questions to the right. This will send a reset email to your rescue email address.
If you don't see this link, contact iTunes store support for help: http://www.apple.com/emea/support/itunes/contact.html. -
i tried purchasing an in app thing but i need to kno security questions but i dont remember ever setting any how to i check them?
Have you find out? I have same problem.....
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I have problem with the security question which i forgot the answer how can i change it as i already have apple id and password
You may reset the password on your account by opening https://iforgot.apple.com/ in Safari and entering your Apple ID (your email address, which the moderators should have removed earlier).
You won't be able to set the password to your email address, or a recently-used password (if I remember correctly).
Once you change your password, you should update your password on your iOS device in Settings > iTunes & App Store, then tapping the "Apple ID: <username>" cell at the top to re-enter your password. (Your iOS device may prompt you for the new password before getting to Settings as well.)
Hope that helps. If you have a different issue, please post a follow-up message. -
when i try to purchase something it asks me to enter my security questions but i dont remeber them how can i reset them?
Try here:
iTunes Store: My credit card's security code or zip code does not match my bank's records -
how do i change my security questions if i dont remember them, how do i change my security questions if i dont remember them
http://support.apple.com/kb/HT5312
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I need help please! How do I reset my Security Questions? I dont remember them, and its not letting me purchase anything.
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
(96639) -
How do i reset my security questions if i dont remember them & i cant acess the password and security page? HELP ME PLEASE!!!!
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
I'm trying to buy a song and it won't let me a page keeps popping up telling me to answer these two questions like what was your first pets name and what was your childhood nickname and I forget the answers and it says I will be locked out of my apple id and I don't want that so can u please help me thanks
If you didn't establish a rescue email address, you will need to call applecare support. Ask for account security to reset your security questions. After the advisor is able to verify your identity, they can reset your security questions.
HTH.
If you are in the US, the number is 800-275-2273 -
I need a help pleas ..... i forget my security questions....... How can i change my security questions......
The following has instructions: If you forgot the answers to your Apple ID security questions
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I need to change my security questions because I don't know the answers to them and I don't know my rescue email either. How do I fix that?
You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106202) -
So i got an itunes gift voucher and this whole time i have been using my dads apple id but he doesnt have the card that the id uses anymore so he doesnt know the security questions and i havent bought anything from the appstore i have only ever got free apps and i dont know what to do because i have a £15 gift voucher and i want to use it but my dad also doesnt remember the password to the email account that the whole apple id uses to send security questions to and im so stuck because i want to use this but i cant!!!
He needs to ask Apple to reset his security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for his country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying his identity.
(104677) -
I downloaded itunes on a new device, and i went to go purchase something and it is asking me for security question. Which i forgot the answers to. I have tried to get the information sent to my e-mail, but i have not recieved it after sending the request multiple times over 24 hours ago. How can I get the answers to my secutiy questions?
https://discussions.apple.com/docs/DOC-4551
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I just got a new laptop and when i went to go and buy something, it asked for some security question answers cause this was my first time buying on this computer. When i went to go type in the (so what I thought) correct answers, it said they were wrong. After numerous tries, it disabled my account. How do I get the answers sent to my email so i can start using my itunes again?
Go to item 12 in the AppleID FAQ for help with a disabled account.
You can also go to the AppleID support page and click manage your account for additional help.
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