Hi Itried to pay some apps but when put my payment details I found message says you have to contact apple support
Hi
I tried to add my payment details to my account but every time I tried to did that I couldn't message appeared sied contact apples support
please solve these problem for me.
Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
(99452)
Similar Messages
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My account won't let me update my billing info. What's the quickest way to fix this ?
Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
(97806) -
I try to updates some apps but when i click on update nothing shows up and I have 10 apps need to update??????
Also I already parchesed WhatsApp Messenger apps but it did not show in my ipad!!! thanksYou're not alone > Apps update not working. Was before but...: Apple Support Communities
Try again later today or tomorrow.
The problem has been reported to Apple.
The WhatsApp app should sync when the issues are resolved. -
I'm trying to email my goddaughter a gift certificate for itunes, but i keep getting a message that says, you have to contact support to complete the transaction. the computer is authorized, the credit card is authorized, and i have a userid and password with which i can log on to my account, so i don't know what i'm doing wrong. any ideas?
Hi...
My credit card is from El Salvador And I can't buy english movies?
Your credit or debit card credentials must be associated with the same country where you reside.
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
From here > The Complete Guide to Using the iTunes Store | iLounge Article -
My sister's iPod is locked up and we need it unlocked now!
You need to place the iPod in recovery mode and then connect the iPod to its syncing computer and restore from backup. For recovery mode see:
iPhone and iPod touch: Unable to update or restore -
I rented a movie a few hours ago and never finished it. I can't view it on my Apple TV nor on my Computer. When I go to rent it again it says you have already rented this movie, but I can't find it anywhere. How do I watch the remainder of the rental?
I had the same issue with my apple tv 3rd generation. I rented Sinister and selected the "rent and watch now" option. Half way through the movie I accidentally pressed the menu button. When I looked for the rented movie on my apple tv I could not find it. Not even above the movie pannel where "purchased" and "top movies" comes up on the main menu. the apple tv suggests to go to settings>downloads but I don't have that option. I did go to settings> itunes store> check rentals but that didnt work either. It took too long to even check. Thank you because this SOLUTION worked great.
SOLUTION: How to reset apple tv 3 3rd generation to view rented movies:on the apple tv remote: press and hold "menu" to go to the main menu. Select SETTINGS> GENERAL >RESET >RESET ALL SETTINGS. After the apple tv resets, input all your information again and your rented movies should be visible when you cruise above the "movies" section. THANK YOU!!
Apple needs to solve this issue because honestly it took me 3 hours and a half to watch a movie that only lasted 2 BECAUSE I wast trying to solve the issue, reseting and all. blahh. -
I rented a movie and accidentally hit the menu button and now I can figure out how to go back and watch it . When I try to press rent again it says you have already downloaded this movie go to settings and check for downloads but I can find it download in settings.
I had the same issue with my apple tv 3rd generation. I rented Sinister and selected the "rent and watch now" option. Half way through the movie I accidentally pressed the menu button. When I looked for the rented movie on my apple tv I could not find it. Not even above the movie pannel where "purchased" and "top movies" comes up on the main menu. the apple tv suggests to go to settings>downloads but I don't have that option. I did go to settings> itunes store> check rentals but that didnt work either. It took too long to even check. Thank you because this SOLUTION worked great.
SOLUTION: How to reset apple tv 3 3rd generation to view rented movies:on the apple tv remote: press and hold "menu" to go to the main menu. Select SETTINGS> GENERAL >RESET >RESET ALL SETTINGS. After the apple tv resets, input all your information again and your rented movies should be visible when you cruise above the "movies" section. THANK YOU!!
Apple needs to solve this issue because honestly it took me 3 hours and a half to watch a movie that only lasted 2 BECAUSE I wast trying to solve the issue, reseting and all. blahh. -
very frustrated. downloaded reader but when I try to download pop up box says I have to accept end user license agreement but there is no place to accept it at. I need to download pdf asap for my business. Please help.
Hi Pat. I've done that, it opens up the install window again. If I click on install it says it's already installed. Nothing comes up that allows me to accept the end user agreement. I just retried and the same thing happens.
I appreciate your help.
Shelley -
I recently changed my iCloud email address but now when I try enter my debit card details so I can download music it says I have to contact iTunes support why?
Try contacting iTunes support and ask them : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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I can go onto the itunes store but when i try to update ios 7 it says i have no internet connection
i can go onto the itunes store but when i try to update ios 7 it says i have no internet connection
I upgraded my iphone 5 to IOS 7 and it will not recognise my previously OK bt home hub connection. If I go to an allternative, BT WiFI it connects but will not allow me to access anything on the web or any applications needing web access. Any way round this or can I revert back to IOS 6?
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Hello ! How i get activate my sim phone ? I have iphone 4s and I've received a message : "server unavailable. Please contact apple support." I've tried with iTunes, but ididn't work. Please help me.
Generally this is a sign that the iPhone had previously been
hacked/modified/jailbroken and tis now relocked it to the
original wireless carrier. If this is the case, only that wireless
carrier can unlock your iPhone. You must contact them to see
if they offer unlocking and if you qualify.
Where did you acquire this iPhone?
What wireless carrier did you use before this problem?
Does the app Cydia appear on your iPhone?
What does it say when you look at Settings=>General=>About=>Carrier?
Unauthorized modification of iOS
http://support.apple.com/kb/HT3743
If your iPhone has not been jailbroken, see the troubleshooting suggestions here:http://support.apple.com/kb/TS3424?viewlocale=en_US -
Why won't iTunes let me download an app and says I need to contact apple support
I tried installing an app and it let me enter my Apple ID info bug didn't download because if an error message saying I needed to contact apple support
Why not do as it says and find out?
No one in these user to user support forums can assist you. -
I have purchased a book on iBooks, every time I try to download it I get a message saying you have already purchased this item go to purchases and click on download. This is what I am doing every single time but cannot get the book, please help!
Your UserAgent indicates that you used Firefox 3.6.17 to post here. <br />
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.2.17) Gecko/20110420 Firefox/3.6.17
What does it say about the version of Firefox you have in '''Help > About Firefox'''?
If it says Firefox 4.0 or 4.0.1, see if this helps you: <br />
https://support.mozilla.com/en-US/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser -
I have a balance on my gift card but can't redeem it. When I enter the requested code the message says it has already been used. How do I redeem the amount left on my card?
Hi Rosemarie316,
If you are having issues redeeming your gift card, the following article will help:
iTunes Store: Invalid, inactive, or illegible codes
If you're still unable to redeem your code after verifying the characters in the code, you'll need to contact iTunes Store Support for help. You'll need to provide a digital image of the front and back of the gift card as well as the sales receipt for the purchase of the gift card.
Contacting iTunes Store Support
Go to the iTunes support page and select your iTunes country.
From the iTunes support page, choose Contact Support on the lower-left side of the page.
Follow the instructions to get iTunes Store support assistance.
I hope this information helps ....
Have a great day!
- Judy -
My 5th generation nano will no longer Sync my address book from my Mac. It gives me a message that I have no "Contacts", and asks if I want to create some. My address book is full of contacts, but for some reason it thinks it is empty. All the other sync operations work fine including iCal. My Mac is running OS X 10.7.4.
It sounds like all of your contacts on your Mac running Lion are actually stored up in iCloud.
Several users running Mac OS X Lion and now ML (and iCloud) have no longer been able to "sync" contacts over to their older iPods models.
A work around is to export all of your contacts out of Address Book as vCards and them copy these vCards into your iPod's Contacts folder. You'll need to have the Enable Disk Use option ticked from under the iPod's Summary tab in order to browse out to the iPod's Contacts folder via the Finder.
Using your iPod as a storage drive
That's the only "solution" I have been able to use to get contacts to sync/appear on my 5G iPod Video.
B-rock
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