How do I login, to itunes, icloud, applestore? Can't login to any, because it won't let me change my old ID, that I can't use anymore?
I can't buy anything from the apps store or login to itunes or icloud, am I going to have to switch to a different phone?
Hello peterkellygolf,
I'm not sure where you are seeing the prompt for your older Apple ID, but there are several articles about changing the ID.
iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
If you're asked for the password to your previous Apple ID when signing out of iCloud
And here's a good one for all the places you may need to change it.
Apple ID: What to do after you change your Apple ID
Thank you for visiting Apple Support Communities.
Nubz
Similar Messages
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I changed my Apple ID to my new email address successfully for the iTunes and App store but it won't work for iCloud and it won't recognize my password. I read that this can't be done. How am I supposed to get into iCloud? I plan on getting rid of my old email address which is my old Apple ID so how is that going to work?
Same question Wish someone had replied!
I changed my Apple ID to my new email and now cannot find any way to access icloud. Unfortunately I had allowed icloud to hijack my airbook files, so of course I am afraid I will lose them tomorrow when I exchange my iphone for a new one and cannot keep an icloud account i cannot access. What a poor sync system! Really atypical for apple! -
My husband changed the Apple ID on our computer. For some reason, iCloud has the old Apple ID and it won't let me change it. I've been locked out of my iPad twice and had to restore it because of iCloud. How do I change the Apple ID (not the password)?
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too. -
I've moved countries and wanting to update this in my profile. It won't let me change countries until I cancel my itunes Match Subscription - how do I do that?
You need to reset the password for the "old" account, and then use that to turn off iCloud. Then you will be able to sign in with your new ID.
You can reset your password at iForgot.apple.com.
If you don't know the answers to the security questions, you will need to start there.
http://support.apple.com/kb/HT5312
-If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
-If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
-If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
HTH -
How do I change my iCloud Account email? I keep getting prompted to enter a password associated with an old email account I no longer use. I do not have the password for it. How do I change my iCloud Account?
You can't delete an existing account, you can only choose to stop using it. It will still be there should you decide to use it again in the future.
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Apple set my iCloud storage at $40 without asking or telling me. They won't let me contact them to fix that unless I pay for support. Nor will they let me downgrade. How do I talk to Apple?
Have you actually been charged? Did you convert from MobileMe? If so, you'll be automatically put on that plan, but revert to the free one when your current one expires.
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I have my my original itunes on my old computer that doesnt accept CD's anymore and My new computer has some of the old songs and some new songs. How do I get all my old content on the new computer and still keep the new content? I also have a few different ipods and I want to have all the songs on all of them but it wont let me. I have read millions of the help articles and still cant figure it out. When I plug one ipod in it says it is going to delete all the old info to sync and cant just add the songs? Frustrated please help!!
Copy everything from the old computer or your backup copy of your old computer, to your new one.
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So I have a problem with iTunes not letting me download anything without first responding to some security questions which I don't remember setting up, how can fix it? Oh, and it won't let me reset the questions either!
If you mean that you aren't getting the reset link, then from the page that you posted from :
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
You can contact iTunes Support in your country via this page : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
I changed my Apple ID/ email address. But iCloud won't let me change from my old one. I don't remember my password to my old one. How do I fix this?
Hello Brookeg189,
You may be able to use the password for your existing iCloud account to get past this dialog.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Cheers,
Allen -
I changed my primary email and icloud is still set for my old email. I tried deleting my icloud but it aks me for the old password associated with the old email that I don't have anymore. Any other sugestions on how to get icloud to change emails on my ios?
I figured it out! I changed my email & password at the icloud site, then when I deleted the icloud account on my iphone - it still showed my old email but when i typed in my current password it went through. I was then able to sign back in with my current email and password. That was too easy for the amount of time I have put into this! Glad its finally fixed.
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I changed my apple ID, but it won't let me change the ID for icloud on my iPhone. How do I change it?
You have to go to Settings>iCloud and tap Delete Account, then sign back in with your updated credentials. This deletes the account and your synced data from your phone, but not from iCloud. Provided you are signing back into the same account and not changing to a different account, your data will be synced back to your phone when you sign back in.
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I found an old Itouch that I have not used in 2 years and I want to get the music into my new ituns account. I do not know the applie Id
The music sync is one way - computer to ipod.
You can transfer itunes purchases only - File>Transfer Purchases -
ICloud won't let me change my logon email address
I reverted to an old backup and now iCloud wants to use an old email address for my login. I can't logon as a result and I can't figure out how to change it. Game Center, iTunes, etc. are all using the right one. But iCloud won't let me change it. I have tried to delete the account, but it won't let me unless I logon first (which I can't do). I have tried restoring network settings, privacy settings, and content settings. I have also tried to revert back to a more recent backup, but I can't until I turn on the "Find my iPhone" function, which require me to login to iCloud. Help!
Read through this thread to see how to do this: https://discussions.apple.com/message/21817603#21817603
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How do you delete old music that it don't want anymore for the iOS 7 update. It gave me all the music I deleted in the past. I tried going to settings and turning off music from the past and it got rid of my music I recently purchased.
Hello there, Syd_ma22.
The answer to how to delete a song on your phone in iOS7 is found on page 62 of the iPhone User's Manual:
http://manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
Specifically:
Remove a song from iPhone. Tap Songs, swipe the song, then tap Delete. The song is deleted from iPhone, but not from your iTunes library on your Mac or PC, or from iCloud.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
I changed my ICloud account ID but my new phone won't let me change it unless I put in my old password and turn off the find my phone feature. But the phone will not recognize my old password. Can someone help me?
New iPhones don't come setup with an Apple ID/Password. What you're experiencing is called Activation Lock, & unless you know the original Apple ID/Password that was originally used to first activate this phone, you won't be able to reactivate it.
You can login to iCloud.com, from any computer, use Find My Phone to locate & erase the phone. But, you'll still need to know the original Apple ID/Password to reactivate it.
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