How do I reset or restore my iPhone from my lock screen? ( my phone locks when I try to unlock it), How do I reset or restore my iPhone from my lock screen? ( my phone locks when I try to unlock it)
I need help with my iPhone I cannot get it to unlock because it's jail broken and it's set to where when I unlock it it locks again.
Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/ts2529
-Griff W.
Similar Messages
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After updating my Iphone 4s to os 7.1.1 from 7.1 over the air, my phone went into recovery mode. Yet when I try to restore it with Itunes on my windows 7 laptop it says the network connection has been reset. Make sure your network settings are correct and your network is active, or try again later. My phone has the itunes logo and charger symbol on it, as well as an arrow pointing at the Itunes logo. After holding the sleep button down or even doing the hard reset the same screen comes up on my phone regardless of whether it is plugged in or not to my computer. I have turned my computer off and on again. It is plugged in and charging as it's battery life is very short. I also reset my modem and the same error message pops up. The only option on my computer when my phone is plugged in is to restore it. My firewall also allows Itunes through it. I have literally tried everything I know being someone who knows very little about technology. I also do not want to hear about how the update worked for other people. My phone has been in recovery mode for 5 hours at least now so it will just make me more frustrated if a bunch of people post about how the update worked for them.
Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...
kevinpowell1 wrote:
how can i get it out of recovery mode?
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
Then See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
Some users have reported as many as 8 or 9 attempts were necessary before success.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
If the issue persists...
Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first... -
My iPhone 4s is stuck on a black screen that shows a USB cable connecting to iTunes. The phone will not turn on and the iTunes logo as I described only shows up when I plug the phone into the charger or my computer. I have tried the reset in restore mode as well as the DFU? mode and it still will not work. I have the latest version of iTunes on my Mac. My error code was 2002. I also tried it on my laptop (windows 8.1) and none of the above worked. My error code on my laptop was 02. The phone is through Verizon and it has absolutely no damage. It was working fine up until this and I have been trying to fix it for 2 days. Please help! I am unsure of what version the phone was currently running on before this because I have another iphone that's my primary phone and have not used this one in about a month. I do not believe it was updated to IOS 7.
Your iPhone is in recoverty mode at the moment so to possibly get it back up and running you would need to do a restore as you have been trying. Follow the steps in the article below for the specific error messages you have been receiving. If after following all steps the issue remains book an appointment at a local Apple Retail Store to have the iPhone evaluated.
Resolve specific iTunes update and restore errors -
I need to restore my iPhone. Once in iTunes, I get an error message asking me to use my passowrd to unlock phone. The problem is that I can't get to the password lock screen. All I can get is the iTunes screen or the emergency call only screen.
yes did you buy it of somebody or a well known company such as apple or carphone warehouse?
and i mean the phone would have been activated in the first place with the sim card you get given when you first get the phone.
trying to activate the phone with another sim card that you did not get when you brought the phone may result in you not being able to activate it
no worries -
iPhone 4s will not turn on, a screen shows up telling me to connect to iTunes to restore and update to iOs7, but when I try to restore error 2001 comes up and will not let me restore. I still cannot turn my phone on. None of the troubleshooting tips work, help??
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process.
FollowTroubleshooting security software issues to resolve this issue.
In rare cases, these errors may be a hardware issue.
If the errors persist on another computer, the device may need service. -
Trying to restore my iphone 5c, but it says i have to turn off the 'find my phone' option in icloud. when i try, it brings up the wrong apple id. I reset it under itunes & app store in settings but still not working...frustrated!
Open iTunes on computer, connect iPhone to computer with USB Cable, hold both home and power buttons for about 20 seconds until iTunes recognizes iPhone in Recovery Mode, click Restore button of iTunes on computer.
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I am switching from an iphone 4s to a 5s. When I try to restore from icloud and then choose a backup, it tells me "No iCloud backups are compatible with the version of iOS on this iphone." How can get into my new phone to update?
UUpdate the new iphone to iOS 8.3 before you try to restore the backup.
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Hi. my iphone is locked on a screen with itunes symbol and power cable on it. When i try to restore it shows error23. any help would be appreciated
http://lmgtfy.com/?q=iphone+error+code+23
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after trying to remember my new pass code and failing, my iphone disabled and is now telling me to connect to itunes, ive done that and tried instruction to restore from back up however when i do that i get an error msg saying that i need to turn off the app find my iphone to b able to restore, i cant do that tho because i cant use my phone and i dont see app on my computer on itunes either???what do i do >??
This the Activation Lock. Read here: http://support.apple.com/kb/HT5818
The only way is to login to iCloud with your computer browser and wipe the iPhone.
If you can't then you have a brick, Apple won't help and AL cannot be bypass.
https://www.icloud.com -
Please help i cant recover my iPhone 3GS, it finishes extracting software and then when it just starts to restore it comes up with an error 40 ? does anyone know how to fix this
http://support.apple.com/kb/ts3694#error1603
Error 1603
Follow the steps listed above for Error 1604. Also, discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations. If you do not want to remove the IPSW in the original user, try restoring in a new administrator user. If the issue remains, Eliminate third-party security software conflicts. -
i did a master reset on my sprint iphone 4 and i do not know what steps to take to get the phone to where i can connect to wifi after putting in the language and country... please help
Connect it to your computer via the supplied sync cable and restore.
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My iPhone 4 keeps having the "Restore Needed" message pop up on my phone. I have restored my phone several times this week, and it still keeps happening. The "Restore Needed" message pops up, so I immediately do a hard shut-down. Once the phone restarts, the phone then says "Activation Required". I keep shutting down and restarting the phone, and sometimes it snaps out of it, seemingly on its own. Sometimes I have to go home and restore and activate my phone. How do I fix this? I'm 2.5 hours away from the closest Apple store and 1 hour away from the closest AT&T store.
Thanks!
AutumnMake the time and take it to the Apple Store. Make an appointment first. Or you can call AppleCare and go for a mail in replacement.
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HT201303 how to restore iphone when phone is locked
My phone will not start up pass the apple logo. I'm trying to restore it in Itunes but I have a passcode and it won't let me restore. is there some way to still restore or bypass that, or will I have to get a new phone.
You will have to put it in Recorery mode: http://support.apple.com/kb/HT1808?viewlocale=en_US&locale=en_US and Restore it in iTunes.
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i downloaded ios7 my iphone 4s now isnt working i am unable to slide to unlock my iphone, yet my lock button at the top of my phone is broken and has been for sometime so i have been using the accessibility feature to lock and switch off my iphone i can still click on this button and i can still swipe up and down but i am unable to swipe too unlock and enter my passcode.. so i am thinking somethings wrong with the software? when i try to restore my iphone in itunes i am unable to as ios7 needs for location services to be switched off in iphone but i cant do this cos i cant get into my iphone, can someone please help me,,, please,,,
IF the device does NOT have a cracked screen or liquid damage and is in hardware warrenty.. apple can repair/replace the device for free.
Call apple tech to find out what your croverage is for fixing that button
IF IT DOES then you will pay a fee for repairing -
I cannot receive phone calls or messages when iPhone screen is locked
Hello,
i have an iPhone 5.
i Am unable to receive phone calls or text messages when my screen is locked. When I unlock the screen the missed call doesn't even appear so I have no idea anyone has called me. Text messages come through at about 12:30am every night.
i Have tried EVERYTHING I could find in forums and Apple trouble shooting. This is my last resort other than sending it to Apple.
iit is as if "do not disturb" is stuck on, but it isn't.
i Have tried:
changing all all do not disturb settings.
checked call forwarding etc.
checked mute
my silent button is not on.
i have reset every setting and then even reset the phone and manually transferred everything back onto it rather than restore It from previous back ups.
oout it in recovery mode.
i Have no success with any.
the weird part is when I first lock the screen and try to call it, it does ring. But if I give it a minute or more it won't ring.
does anyone have any ideas or anything that may help?
PLease, please, pleaseI Have also checked blocked numbers and swapped SIM cards from a completely different carrier so it's not the carrier either
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