How to resubmit a cancelled apple service request?

I submitted a request to get my iPod nano 1st gen recalled. I got lazy and never sent it in, in time so the status got cancelled. I don't know where to resubmit it, and it won't let me do it again with the serial number. Any help helps ;), thanks.

You will need to call AppleCare.

Similar Messages

  • How to cancel a service request?

    I had been running the Ipod in the car and noticed it had gone into the red. I turned it off and it went off normally. When I got home I hooked it to the computer to charge and it froze up completely, no response to anything, hold button, click wheel, weirdest yet, the backlight stayed on permanantly. And the computer did not recognize that it was even connected in Itunes or as a drive.
    So I freaked out a bit and after an hour or so while( after trying what I could which was basically holding controls down and flipping the hold button off and on ) I gave up and put in a service request, and went to bed.
    The next day, I noticed that the Ipod was dark ( which I expected since the battery was almost gone and the backlite was stuck on ). But just for fun I press the clickwheel on and lo and behold, it came back on as normal. I hooked it up to the computer as usual and it was visible to Itunes and the computer as it should have before. So I went through the reset process just in case and relaoded my music.
    So I guess there should be a 6th "R" Let it sit over night and see if it still screwed up the next day
    Now I'm stuck trying to figure out how to cancel a service after already receiving the return box Which was very fast by the way. Like, 2 days. Anyway, I looked all over the support site and could not find anything that looked like what I needed.
    Does anyone have any idea what I need to do to cancel the service request?
    Mike
    Dell Dimension 8400   Windows XP Pro  
    Dell Dimension 8400   Windows XP Pro  

    Call apple...
    Apple Phone Numbers
    btabz

  • Cancelling a Service Requests

    How do you cancel a service request?

    Calling them and letting them know?? That's what I would do.

  • How can i complain from apple service provider?

    How can i complain from apple service provider?

    khangostar wrote:
    How can i complain from apple service provider?
    If you mean an Apple Retail Store, speak to the store manager of that location.
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    If you mean your wireless carrier/cellular provider, go to a store and speak to the store manager of that location, or call the carrier and ask for Customer Relations.
    If you mean Apple Support, call Apple and speak to Customer Relations.

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    Video IPOD battery won't hold charge, still under warrantee. I'm trying to send Apple Service Request but keep getting error messages saying my request can't be processed, please retry. Don't have Applecare, IPOD 7 months old.
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    I have the same problem. If you have any success, please let me know and vice versa. Thanks.
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  • How to make approvations workflows in service request

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    I am trying to uses an approbation workflow when I create a service request in ITSM.
    Is there any way to do it ? I have found some standars workflows associated with checklist block at the service request but there are not valid for me.
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  • How do I get a new service request form?

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    I am sending my laptop in for service. I received the box with the "service request form" (or a similar name), specifying information about the computer, the problem etc., but I have misplaced it. Are these available for download from the website? Thanks --
    shadyj

    call toshiba back and ask if they will send you a new one. they will most likely have ups drop off another box.
    -civicman4-
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    Post all info about your laptop and version of windows. We are working on it but still do not have the powers to read your mind.

  • Apple service request declined?!

    I am really disappointed about apple declining this request. They told me that the iPod is functioning properly which is clearly not true! I tested again today and I am still getting problems. If I don't get this fixed, apple will be losing a customer which had bought nearly every generation of iPod touch. Someone please help, it's not fair as this problem Is covered under my AppleCare warranty
    Thanks

    I think you've missed the point.
    If you tell us what the problam is, instead of simply saying that you have a problem, then perhaps we can help you fix it.
    If Apple have declined service because the iPod is functioning properly, that means there is no manufacturing problem. Perhaps the issue is that you are unaware of how to get the best out of your iPod, you have a setting incorrect, or you simply need advice on how to do something. None of that is covered by warranty.
    But it's exactly what this community is for.

  • Apple service request

    I requested service for repair on my ipod touch on March 27. I still have not received anything in my mail.. Will apple get back to me or how long will i have to wait in order for my ipod to get service?

    Go to this page and click on the "check my repair status" on the self service box on the right hand side.
    http://www.apple.com/support/
    If you have not yet send the iPod to Apple and do not have a case number (or similar number), then try again.

  • Apple Service Request D102630778

    I received an email indicating the phone has a crack and the amount of money it will be to repair. This is not the reason I sent the phone in. The reason is because the phone stopped charging and the power button does not wok. I had taken the phone to a repair shop, they put in a new charger port and a new battery. Once they did the phone still did not charge. They indicated there must be a manfacture defect. Can you tell me if you are goig to look at the two reasons the phone was sent to you? I was told by the representative from Apple they were going to send me a new phone.

    I think you've missed the point.
    If you tell us what the problam is, instead of simply saying that you have a problem, then perhaps we can help you fix it.
    If Apple have declined service because the iPod is functioning properly, that means there is no manufacturing problem. Perhaps the issue is that you are unaware of how to get the best out of your iPod, you have a setting incorrect, or you simply need advice on how to do something. None of that is covered by warranty.
    But it's exactly what this community is for.

  • Apple service request response time.

    I recently requested a warranty service for my iPod in Singapore. Immediately after filling in all the details, etc. they said they would send me an e-mail with further instructions. That was several weeks ago, and I still have received no such e-mail.(hopefully i didn't enter the wrong email address). The status check merely states "Dispatch Sent".
    My question is: what is the average response time for warranty service for an iPod shuffle and what do they mean by "Dispatch sent". I have after all, not received a replace ment.
    Please give me your feedback, thanks.

    Welcome to Apple Discussions!
    You should get a box in a few business days and then have your iPod back in a week!
    Call apple...
    http://www.apple.com/contact/phone_contacts.html
    btabz

  • How to report a fake Apple Service provider to Apple

    i keep searching the site for a place or a link to report Fake Apple Repairs Center, but cannot find any information about this,
    Does someone know an email address were i can send my complain or report theses findings.
    Thank you

    http://www.apple.com/contact/
    Down in the lower right corner is links for sending feedback. I'd just send them feedback and they can forward it to the appropriate department.
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