HP 4515 Laserjet Office printer with Troy MICR

There is a HP 4515 Cheque printer with Trioy MICR that is in production handling approx 500 MICR cheques per day. The printer is network connected with a dedicated IP Address and works fine. After a production run of cheques the job ends and the printer becomes inactive. When a new cheque batch is sent to the printer the job is queued and no printing occurs. The application Print service remains dormant and has to be restarted for the printing to begin. There are no error entries in the log file and nothing can be found to indicate that the service has stopped or ended or terminated or an error occured. It is looks very much as a "sleep" condition has occured or a time out with no error logged. We wonder if there is any printer sleep or idle option if anyone knows of a setting for no activity after xx mins. This has started to occur after a month of good operation and no record found of any system change in this area. Does anyone know of any similiar problem with this printer or a system indicator that could assist. This would be very helpful. Don

Same Problem here. Does no one have a solution?

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2015 Microsoft MVP - Windows Experience Consumer

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Same Problem here. Does no one have a solution?

HP Color Laserjet CP2025 printing with a 'shadow' effect

Hi All
My printer is printing some documents with a pink 'shadow' type effect on font (various different ones) and even an image I have inserted.
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Thanks Steve
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Hello everybody,
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Hello Jim,
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Hi semco72057,
I am sorry, but to get your issue more exposure, I would suggest posting it in the commercial forums, since this is a commercial product. You can do this at http://h30499.www3.hp.com/hpeb/
I hope this helps.
Regards,
Happytohelp01
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Does anyone still make a monochrome office printer with true Postscript?

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Common features required would be single or dual WAN, VLAN support (at least 4),
With a minimum of 4 VLANs, the 860 is out of the question as this model can support only 2 VLANs. The 880 can support up to 8 VLANs. Now both the 860 and the 880 has a 4-port, FastEthernet, layer-2 switch. The 890 can support up to 12 VLANs and have an 8-port, FastEthernet, layer-2 switch at the back.
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2. What is your bandwidth?
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My HP LaserJet 1536dnf Printer is printing black pages after replacing toner with a new one!

I changed out the toner cartridge for my HP LaserJet 1536dnf printer with a genuine HP toner cartridge and now it is printing out black pages. Any suggestions as to how to fix this?
Thanks!
This question was solved.
View Solution.

Hi @Beaglemom49779,
I see by your post that you replaced the toner and are now getting all black pages. I can help you with this.
Did you have the same issue with the printer before replacing the toner?
It could be a hardware or fuser issue with the printer.
If the issue just started after replacing the toner then most likely it is the toner.
Make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector)
Number one cause of toner issues.
Inspect the toner cartridge for damage:
1. Remove the toner cartridge from the product and verify that the sealing tape has been removed.
2. Check the memory chip for damage.
3. Examine the surface of the imaging drum on the bottom of the toner cartridge.
CAUTION: Do not touch the roller (imaging drum) on the bottom of the cartridge.
Fingerprints on the imaging drum can cause print-quality problems.
4. If you see any scratches, fingerprints, black on the drum, or other damage on the imaging drum, replace the toner.
5. If the imaging drum does not appear to be damaged, rock the toner cartridge gently several times and reinstall it. Print a few pages to see if the problem has resolved.
Please call our technical support if the there is a issue with the toner and inquire about a replacement, at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Contact HP.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

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I moved into my newly built house, and after setting back up my home office, I can no longer connect to my (i know it is old) HP Laserjet 5 printer with my iMAc, running OS x 10.6.8.
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Any help please?

Mac OS X 10.6 does not support AppleTalk, so you are not going to "see" the printer in the Default Add Printer view. Instead you will need to add the printer using an IP protocol like HP Jetdirect-Socket and by entering the IP address of the printer. Have a read of this post in the Lion forum about connecting the LJ 5, in particular Matt Broughton's response.

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Hello,
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Stasko,
I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial printer. You can do this at http://h30499.www3.hp.com/hpeb/ .
I hope this helps.
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Printer driver hangs when printing with Office 2013/Windows 8 64 bit

Printer: HP Color LaserJet CM1312nfi
Printer Driver: V5.1 (up to date, downloaded from HP support website) or Generic V5.6
OS: Windows 8 Professional 64bit
When I try to print a certain Excel document with Excel 2013 and printer driver V5.1, the program hangs and needs to be terminated via task manager. This happens always with the same document, but not with all documents. The program hangs also when opening the print preview for the same document.
The same document prints fine with the generic printer driver V5.6 and with the driver that comes with Windows 8.
The same document prints fine with driver V5.1 under Windows 7 and Office 2010. The combination Windows 7/Office 2013 was not tested. The combination Windows 8/Office 2010 was also not tested.
When I try to print an empty document with Word 2013 and generic printer driver V5.6, the program hangs and needs to be terminated via task manager.
My conclusion is that the HP printer drivers have a problem with either Windows 8 or Office 2013 or a combination of both.
The printer driver that comes with Windows 8 and is automatically installed is useful as a temporary workaround, but it lacks certain options, e.g. manual duplex.
On request, I am ready to send the Excel document by e-mail for verification of the problem.
Any help or suggestions will be very much appreciated.
Thanks in advance,
Uli
This question was solved.
View Solution.

From what you describe you are having issues printing from MS Office. Have you had trouble printing from other resources on your computer (e.g. from the internet or another program)? The first thing I am going to suggest is that we start by uninstalling and reinstalling the printer from the resources available online.
First if you use a USB cord, make sure to remove it (this is important). Do not plug it back in until the software directs you to. Then go through the Devices and Printers, Programs and Features and Device Manager folders and insure that all copies, files, and programs related to the printer are removed. Then as directed, restart the computer.
In the START menu type "%temp%" and press ENTER. Here I want you to press Ctrl+A and hit DELETE. Some of the files will not allow you to delete them, skip those files and delete the majority that allows it.
http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=3562006&lang=en&cc=us...
Install that and let me know the result!
Have a great day!

HP LASERJET P3005N NOT PRINTING WITH MANUAL SETTINGS

We have a subnet for our PCs and Thin Clients and we have a subnet for our printers. The subnet for our PCs and Thin Clients is setup for DHCP service while the subnet for our printers is setup for static addressing. The HP Laserjet P3005n printer is able to operate effeciently in DHCP mode; it picks up an ip and I'm able to print to it, ping it, etc. However, it doesn't communicate with the network when I manually configure an address to it; I'm not able to print to it, ping it, etc. It was working find with the original settings (static ip address) on a Friday then the problem started when the office opened back up on that following Monday. I've tried different cables, assigning the printer's address to a different printer, different ports, and even installed a JetDirect card into it and it still doesn't fix the issue.....PLEASE HELP!

<Is this because i just upgraded to 10.5.6? </i>
No, probably not. I have no problems printing to my 3015 from 10.5.6.
Is apple going to do something about this?
Doubtful since it's almost certainly not Apple's problem, per se. Make sure you have the latest printer update, HP Printer Update 1.1.1, which should appear in Software Update if you haven't installed it and will probably appear in the "Installed Updates" pane of the Software Update preference. And if course if it's a networked printer you'll want to ping it to make sure that your system is actually reaching the printer.
If you continue to have problems, you'll probably want to take it up with your IT people or with HP. But you can keep an eye on this thread and see if suggestions to the OP would apply in your case as well.

Hp laserjet pro p1606dm with yosemite with usb wont print but printed on a network

hp laserjet pro p1606dm with Mac Yosemite using a USB wont print. Printed however when used on a network. Downloaded a driver again, though driver already installed. Driver was a dmg file and wouldn't open. Forum told me to use Safari to open a dmg file but that didn't work. Help! Want to use the printer at home that I was using at the office.

Hi @soneighbor ,
I understand that you are having issues printing from a USB connection, but you were able to print by a Wired Network connection. I will certainly do my best to help you.
The drivers for 10.8 are installed by the Apple Updates.
Once the printer is connected by a USB cable directly to the Mac, you should be able to just run the Apple Updates to install the drivers automatically. Installing a Mac Printer Driver Using Apple Software Update.
Delete any of the older drivers first.
Check the driver name that is installed for the printer. Make sure it shows just the printer's name.
Click the Apple menu and then click System Preferences. Click Printers & Scanners, highlight the printer name on the left side and on the right side of the screen it should show the printer's name. (Laserjet P1606dn)
If the full printer name isn't listed correctly, delete it and add the printer name back in from the list. Click the - sign to delete the driver and then click the + sign to add the driver, might have to click the drop down to select the printer's name to add it in.
Try printing again.
If you run into any issue, please do the following:
Repair the Disk Permissions on the Mac:
Close all applications.
On the Apple menu bar, click Go, click Applications and then click Utilities.
Double-click Disk Utility.
Highlight your hard drive/partition on the left.
Click Verify and then Repair Disk Permissions.
Restart the computer..
Reset the Printing System:
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
Click the Apple icon and then click System Preferences.
Click Printers & Scanners.
Right-click (or Ctrl +click) in the left white side panel, then click Reset printing system.
Click OK to confirm the reset.
Type the correct Name and Password.
Click OK to reset the printing system.
Then click the + sign to add the driver, highlight the printer. (you might have to click the drop down to select the printer's name) Then click on the Add button.
Try printing again.
If you are still having any issues, download and install the HP Printer Drivers v3.0 for OS X.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP LASERJET CP1525nw print error when printing online Gmail emails with Google Chrome

HP LASERJET CP1525nw print error when printing online Gmail emails with Google Chrome. Extra large font sizes and weird formatting issues only when printing emails from Gmail within Chrome. No problems when printing the same email from Gmail+Internet Exolorer or Thunderbird. Using the IE Tab extension in Chrome prints the email correctly but the style of Gmail's message window is completely weird ie: formatting bar is spread out vertically instead of horizontally. I believe it is clear that this is an application specific issue between the HP LASERJET CP1525nw printer and Google Chrome + Gmail. This printing scenario does not occur when printing anything else or when printing via another printer. I would appreciate receiving any suggestions to solve this issue.
OS: Windows 7 Ultimate x64
Browser: Google Chrome 15
HP Print driver: HP Universal Print Driver for Windows PCL6 v5.4.0
Printer is connected by WiFi to 4 computers

Hi AbZu,
You need to contact Google Chromes technical support as this is only an issue with Chrome. You have indicated that the printer functions correctly everywhere else. Check out the link below for Google Chrome technical support. Let me know if you need additional assistance?
http://support.google.com/chrome/?hl=en
I am an HP employee.
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HP 4515 Laserjet Office printer with Troy MICR

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