HP LaserJet 400 colorMFP - Touch Screen going wrong / need to reboot manually

Hi,
the touch screen on the printer does not work well. If I press a particular button on the screen it triggers another function. As a result I cannot copy or manage anything from the touch screen. 
Any solution?
I have tried to reboot the printer but the only way is through the touch screen menu and I can't access that. 
Thanks for your help.

@morissej
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Omar
I Work for HP

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