HP Office Jet 8600, replacement print head with start up cartridges, error messages

OK,   I've had this printer for some time and the print quality denegrated to the point that NO amount of cleaning would resolve the bad quality.  So, sprung for a brand new print head kit,OEM mind you, complete with start up cartridges.  I followed the instructions from HP support and installed the head AND the start up cartridges  and KEEP GETTING A MESSAGE TO USE THE START UP CARTRIDGES, ALL COLORS.   I AM using those cartridges and can't get past this error message step.  Some assistance would be greatly appreciated.
Frenchy66

Hi @Frenchy66,
Welcome to the HP Forums!
I noticed that you are getting the message to use the start up cartridges after getting a new print head kit. Please call our phone support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.
Best regards!
RnRMusicMan
I work on behalf of HP
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