HT1212 My daughter changed her passcode and can't remember it. We had not done a back-up in a while so I'm not sure what to do. Should I restore the factory settings?

My daughter changed her passcode and can't remember it. We had not done a back-up in a while so I'm not sure what to do. Should I restore the factory settings?

1) Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
2) If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download

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Help, my daughter changed her passcode and has now forgotten it!!

How do i restore the ipod and get it unblocked? any help is greatly appreciated, thanks x

You'll need to connect it to the iTunes library you normally sync it with and restore it. If iTunes asks you for this passcode before it will let you proceed, connect the iPod to iTunes in recovery mode instead using the instructions in this Apple support document.
iOS: Unable to update or restore
B-rock

HT1212 My daughter forgot her passcode and has a picture she needs on it, can I save it before i restore?

Is there a way to save photos on a locked ipad mini before restoring?

Not if she cannot access the device and doesn't have it backed up.
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
A
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software.

HT1212 My daughter forgot her passcode so we reset it as per your instructions above. The problem is that she can't redownload any apps. It is telling us that she needs 4.3 and we have 4.2.1 . We had all kinds of apps on it before but it won't let us redo

Please help. My daughter forgot her passcode and her apple id so we reset the ipod as per instructed I got her a new apple id. and now she can not redownload any of her apps. It says that she needs a 4.3 and she only has a 4.2.1. We are trying to download the same apps she had before and it won't allow it. I can not seem to get the 4.3. We are unable to download anything. Any help would be appreciated.
I was told it was a 3rd generation at purchase but when checking online it sometimes shows 3 and sometimes 2. I am totally confused and just want her to be able to use the device. Thanks and Blessings.

If you have iOS 4.2.1 or later on the iPod and there was version compatible with that version, then you should be able to get a compatible version by:
App Store: Downloading Older Versions of Apps on iOS - Apple Club
App Store: Install the latest compatible version of an app
You first have to download the non-compatible version on your computer. Then when you try to purchase the version on your iPod you will be offered a compatible version if one exists.

HT201413 my daughter changed her password and cant remember it and now the ipod is diasbled what should i do

my daughter changed her password and cant remember it and now the ipod is diasbled what should i do

Providing she regularly synced her iPod, her purchases should be in her iTunes library. If this is the case, then you can simply reset her iPod and put all of her data back on it although I don't know if this works with apps. If she synced it before she reset the pass word then you can stop the auto sync, restore, and put the back up on it. If all else falls, iTunes and the App store remember purchases so you can't buy the same thing twice, well at least I haven't. I hope you find this helpful, and good luck getting her iPod back into usable condition.

I've added to ios6 to my new ipod touch with no problems. I'm trying to now restore the factory settings but the screen is frozen with an itunes sign and lead pointing towards it. The ipod won't even switch off. Can anyone help as it's driving me crazy

I've added ios6 to my new ipod but tried then to restore the factory settings. It won't extract any settings and the itunes then tells me that the server cannot be reached or is unavailable. I've been trying all day. Now the ipod has a itunes sign and a computer lead pointing towards it on the screen and this is frozen. It won't switch off or do anything else. Any ideas as this is now driving me crazy.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My computer has crashed and I have had to restore the factory settings, without backing up my purchases is there anyway which I can recover purchased downloads?

My computer has crashed and I have had to restore the factory settings, without backing up my purchases is there anyway which I can recover purchased downloads?

check out Dave Sawyer's post in this thread.

My daughter changed her passcode on her itouch, how do we reset it.

Hi-
My daughter changed her passcode onher itouch, she has forgotten it. How do we reset her passcode show she can use her itouch.
Thank you.
janefromma

See Here...
Wrong Pass Code
http://support.apple.com/kb/HT1212
Connect to iTunes on the computer you usually Sync with and Restore...
If necessary Place the Device into Recovery mode...
See Here
http://support.apple.com/kb/HT1808

Is there anyway to reset ipad passcode without having to restore the factory settings?

My little brother has locked himself out of his ipad. Although I am aware we can restore the factory settings he would very much like to save his photos.
The ipad has never been synced or backed up.
Is there anyway to do this?

iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen

I forgot My iPhone 5s passcode and can't remember what can I do because it is lock for 1 min. Then 5 min. Then one hour and I don't know what to do ????

I forgot My iPhone 5s passcode and can't remember what can I do because it is lock for 1 min. Then 5 min. Then one hour and I don't know what to do ????

If you forgot the passcode, you'll have to restore it to remove the passcode, as explained here: http://support.apple.com/kb/HT1212. If it is running iOS 7 with Find My iPhone enabled, you'll have to force it into recovery mode in order to restore it, as explained here: http://support.apple.com/kb/ht1808 (or erase it using Find My iPhone on icloud.com).

HT201210 I need to restore the factory settings for my I phone

I need to restore the factory settings for my I phone

To restore your iDevice, you have two options.
1. Plug into iTunes and select your device and click restore.
2. On your iPhone, go to Settings>General>Reset, and click which one you would like to use.
If your device is locked up and you can't get into it,
1. Open iTunes
2. Power Down your Device
3 hold down your home button and plug in the device to the computer at the same time
4. Keep holding until your device shows the Plug into iTunes image.
5. On iTunes, click restore
Wait for the device to restore to factory settings and your done!

HT1414 My imac will not authorize movie downloads to my ipad. I have tried 'authorize this computer' and that hasn't worked. So far I have only authorized three out a possible 5 computers. Should I restore to factory settings on my ipad? many thanks

My imac will not authorize itune movie downloads to my ipad. I have tried 'authorize this computer' and that hasn't worked. So far I have only authorized three out a possible 5 computers. Should I restore to factory settings on my ipad? many thanks

Mdgc wrote:
My imac will not authorize itune movie downloads to my ipad.
What exactly does this mean? Your iMac doesn't authorize anything. Are you getting an error message or what message are you getting with regard to authorizing? The iPad is not authorized? What?
No do not restore yet.

How to restore the factory settings

The ap 3502i has been registered to the wireless controller, but now want to restore the factory settings, repeated after the upgrade or will appear before the registration information of the wireless controller, the problem how to solve
thanks

Two other ways besides what scott metnioned:
1. Through the MODE button:
- Power off the AP.
- While keeping the MODE button pressed, power on the AP.
- Still keep the MODE button pressed until the Status LED turns to red and then release it:
2. Via installing the recovery image:
- Download the recovery image for 3500 from Cisco site.
- on AP Console write the command "Debug capwap console cli".
- Then write the commadn "Archive download-sw /overwrite /reload tftp:///"
Reference: https://supportforums.cisco.com/docs/DOC-18208
(question 10).
HTH
Amjad

HT1212 My daughter forgot her passcode on her ipod. tried the restore info given by Apple and it didn't work. Any more suggestions?

My daughter forgot her passcode to her ipod touch. I tried the restore information that I found online through Apple support, but this didn't work. Any other suggestions?

Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software.

HT1212 my daughter forgot her passcode to her ipad mini. How do i get into the ipad mini and reset the passcode

my daughter forgot her passcode to her ipad mini. How do I get into the ipad so I can reset it.
thanks

You will need to try to restore your iPad from the same computer that you most recently synced to.
Read this: http://support.apple.com/kb/ht1212
If you can't do the restore then you will need to try Recovery Mode.
Read this: http://support.apple.com/kb/ht1808
Follow the instructions very carefully.

HT1212 My daughter changed her passcode and can't remember it. We had not done a back-up in a while so I'm not sure what to do. Should I restore the factory settings?

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