HT201272 just downloaded to rent a movie and as it only went part of the way

I was right in the movie watching and all of a sudden it did freeze on my screen,
and cannot do anything else.

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

Similar Messages

HT200109 I just got ATV3, rented a movie and when I tried to play it it said "an error has occurred. Try again later". What does that mean?

I just got ATV3, rented a movie and when I tried to play it I got the message "an error has occurred. Try again later". What does that mean?

What is your connection like (use speedtest.net)?
Check for interference using istumbler or netstumbler
Make sure your DNS is set correctly (settings - general - network - congifure DNS - automatic)

I just downloaded firefox onto my mac and it keeps asking me to add the same website.

So i just downloaded firefox onto my computer and followed all the interactions to get it working. Well apparently i can't open any webiste because it keeps asking me to add the same website over and over again. it will even be the same "secure website", ill add it and nothing will happen expect it will keep asking me to add it. Ive tried fixing preferences but i don't understand why it's not working my other internet source is working just fine.

What link, website? Firefox should not do that. Did you get FF from '''Mozilla.org?'''
It could be the work of one of your add-ons, or even add / mal-ware.
Look thru your add-ons list and make sure you know what each one is
there for. Also, check the programs that are on your computer
'''Windows > Start > Control Panel > Uninstall Programs.'''
'''(Mac: Open the "Applications" folder)'''
Go thru the list and use a web search to check any that you don't
know what they are.
'''''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware Troubleshoot Firefox Issues Caused By Malware]''''' {web link}

What do you do if you rent a movie and can't watch it due to the download speed. Refund from Apple?

Two questions:
1. Is it normal to take 555 minutes to download a movie from Itunes ?
2. I have rented several and can't watch them because of a long download time. What do you do

Test your sustained internet speed at speedtest.net. See what your result is - if you have a very slow connection it's not really Apple's fault but they don't publicise the requirements that well (yes you can find them in footnotes etc but they're not in the main sections of product descriptions).
HD needs 6-8 Mbps for near instant playback. I only get 4 Mbps - it takes 40-45 mins for a film to prebuffer.
Fort SD you'll get away with slower speed of around 3 Mbps.
The problem with the AppleTV 2 is that once a download starts, doing other things with the unit unfortunately often erases the downloaded part so when you go back to see how long it'll take it starts over again.
You can try changing rentals from HD to SD in Settings for iTunes store, but tyhis will not apply to things already rented.
If your speedtest.net result is good, then it may be another issue entirely and you may want to take it up with Apple.
You can also rent some titles in iTunes and then stream them once they're downloaded which allows you to use AppleTV 2 for other things in the interim - they appear on AppleTV 2 under Computers>Your iTunes Name>Rentals. Not all things are available in iTunes though.

For the last 2days when I attempt to rent a movie And my Apple TV attempts to access the iTunes Store I get a message can't connect to server, try again later. I can connect to Netflix, Hulu and all other services. Any help appreciated.

For the last 2 days when I try to rent a movie on my Apple TV the Apple TV attempts to access the iTunes Store and then I get a message saying Apple TV cannot connect to the server at this time. Please try again later. I have no trouble connecting to Netflix, Hulu or any of the other apps. I also have no trouble connecting to the iTunes Store using my iPhone or iPad. I have also tried restarting the Apple TV and my router. Any help will be appreciated.

I have a similar problem. After a recent update I cannot access the iTunes Store to resubscribe to Hulu. "Cannot access iTunes Store at this time." Dunno what to do.

Purchased Great Gatsby and it doesn't show up in my purchased movies, and it will only let me view the Extras.

I purchased the Great Gatsby, and when I say I want to play the movie now, it takes me to the Extras Preview but doesn't let me play the movie, and there is no play option anywhere. It also doesn't even show up in my purchased movies section. Any thoughts? I am able to download it to my computer, but I want to watch it on my tv, not my laptop.

I would report it to iTunes Store support - I think you are saying that you were able to play it via the Computers icon from your laptop - this mode does not support Extras (typical as that's how I'd use them but can't as you cannot download Extras to iTunes any more).
There are several examples of people trying to play movies from the cloud where the menu does not have the play option.

Hi i rent a movie and i was wattching it but in the midle the screen put black and i cant finish it what can i do

In the middle of a movie the screen turn black and now i cant finish the movie what can i do

How to report an issue with Your iTunes Store purchase

Printer printing single page as multiple pages and on sometimes only print part of the page

The problem may not be with the printer it could be with the computer instead and I would think that maybe that is the problem. The computer is an HP 255 as well, and both units belong to my school so I don't have administrative functions. The computer runs Mircosoft windows 7-professional version 32 bit. I used to be able to print normally with no problems. However, recently I tried to print my paystub and it blew it up so wide and long that it only printed a third of the page down and half the page across. Today I tried to print out some other paperwork and for a single page it was printing as three pages but some pages it printed in their entirety with no problems. I've tried to run the diagnostic check and it downloads but refuses to let me open it no matter what program I try to use. I've tried to check the printing perameters but it tells me that it's set at 10 by 11 with no margins and is set to portrait. If I try it on my Asus desktop, it seems to print things just fine so I'm inclined to believe it is the computer but I have no idea what's wrong or how to fix it. Thanks.

BMack,
Have you thought about having a 2-page document where the second page is a duplicate of the first page?
Jerry

HT1657 What happens if I rent a movie and later want to buy it in terms of price?

I recently bought the apple TV and paid for some movies, but I wonder if I rent a movie and later want to buy it will the price be different (lower) or do I have to pay full price and end up paying more.

You have to buy the movie at full price

HT1390 trying to rent a movie and error message pops up saying "item cannot be downloaded on this network. You must connect to wi-fi or download it on your computer". I just finished downloading a rental but I get this message when attempting another. Any

trying to rent a movie and error message pops up saying "item cannot be downloaded on this network. You must connect to wi-fi or download it on your computer". I just finished downloading a rental but I get this message when attempting another. Any help much appreciated

You might want to try it again. It started working for me about 10 minutes ago (~8pm CST).
This was happening for rentals and purchases.

I have just rented two movies and after download they are not visible anywhere in iTunes for me to watch.

I have just rented two movies and after download they are not visible anywhere for me to view. Usually in the iTunes menu there is an option call 'rentals' where rented movies sit until they expire, this is no longer visible. The movie files are listed in the finder under music/movies.... With the rest of my iTunes data, but they will not play in iTunes from there and I can't add them to my library for watching.
The only thing I am currently doing differently is that I have just subscribed to iTunes Match; would this affect my rentals?

Hi Cmcb,
Under your Library list, you should see "Movies". Click on that, and you will see a screen with several tabs at the top - Rentals, Unwatched, Movies, Genres, Home Videos, etc.
As Hackintosh indicated above, click on the Rentals tab, and your movies will be displayed there. Doulbe click on one to start playing it.
If you do not have your sidebar showing, go up to View at the top, and click on Show Sidebar. Then you will see your Library lists on the sidebar, which will include Movies.
Cheers,
GB

HT201272 I recently rented a movie and it did download but it stop half way because I think it didn't downloaded all the way and I ran out of time how can I download it again I didn't watch the last 40 minutes and I payed 4.99. And this is not the fist ti

Am ****** I rented a movie and it didn't download all the way but it played more than sixty minutes and the. It stop

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

If I rent a movie and I later I decide that I want to buy it, Am I going to need to download it once for the rental and a second time for the purchase?

I just wanted to know if I rent a movie and I later I decide that I want to buy it, Am I going to need to download it once for the rental and a second time for the purchase?

You will need to redownload it - rentals expire and are deleted, either 30 days after renting it, or 48 hours (24 hours if you are in the US) after starting to watch it, whichever is the soonest.

I rented a movie and it appears in the video app, but it did not fully download. It does not appear in downloads how do I repair the file?

I rented a movie and it appears in the video app, but it did not fully download. It does not appear in downloads how do I repair the file?

Did you download it using iTunes for Windows, or did you download it directly to an iOS device?
If you can't find the movie you downloaded on your iPad, iPhone or iPod Touch, check inside your Videos App

I just rented a movie but it's not showing up in the download

I rented a movie and it was downloading at one point but then stop so it told me to my downloads to redo it but there is nothing there what should I do?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Request a redownload
How to report/refund an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase

HT201272 just downloaded to rent a movie and as it only went part of the way

Similar Messages

Maybe you are looking for