HT201363 How Am I Suppose To Reset My Security Questions Of Im Not Receiving It In My Inbox

How Am I Suppose To Reset My Security Questions Of Im Not Receiving It In My Inbox

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
(96673)

Similar Messages

  • HT5312 When I submit to reset my security questions, I do not receive an email to reset them, What can I do to reset them?

    When I submit to reset my security questions, I do not receive an email to reset them, What can I do to reset them?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (101773)

  • I send a reset for security question and do not receive an email

    please help much appreciated for help.

    You've checked the spam folder as well as the inbox on your rescue email account, and you've tried clicking the reset link again ?
    If you can't find the email then you will have to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
    When they've been reset you could check that you rescue email address is spelt correctly in case you need it in the future : http://support.apple.com/kb/HT5620
    Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • TS2446 How do i do to reset my security question? But I don't  know if  I have a rescue e-mail.

    How do i do to reset my security question? But I don't  know if  I have a rescue e-mail.

    The Three Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT5312 How in the **** do I reset the security questions?

    How in the **** do I reset the security questions?

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions

  • TS1424 hi all how do you reset your security questions. i can not remember the answers. how do you reset them? i cant buy anything because it keeps coming up

    hi all how do you reset your security questions. i can not remember the answers. how do you reset them? i cant buy anything because it keeps coming up

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • I forgot my answers of security questions when i select (send a mail to reset my security questions) the mail wont received to my mail box?

    i forgot my answers of security questions when i select (send a mail to reset my security questions) the mail wont received to my mail box?

    Read this about how to change the security questions: http://support.apple.com/kb/HT5312
    If you can't use these procedures because you don't have a rescue email address you will have to contact Apple. See http://support.apple.com/kb/HT5699

  • Help...I downloaded the new version of I-tunes and do not remember my security questions...want to download an album.  I followed the directions to reset my security questions..basically an e-mail to my inbox...12 hours ago...still no e-mail..any ideas.

    Help...I downloaded the new version of I-tunes and do not remember my security questions...want to download an album.  I followed the directions to reset my security questions..basically an e-mail to my inbox...12 hours ago...still no e-mail..any ideas.

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • I choose send reset secure question but did not receive the email to reset

    I choose send reset secure question but did not receive the email to reset

    If it doesn't arrive within a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (107119)

  • HT5312 I don't remember my answers to the security questions, and have not received the reset email despite several attempts?

    I don't remember my answers to the security questions, and have not received the reset email despite several attempts?

    Welcome to the Apple Community.
    Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help or you don't have a rescue address, you might try contacting Apple throughiTunes Store Support

  • HT201363 Every time I try to reset my security questions they send the email to an email account that is closed.  How do I change that?  I have other email addresses associated with my account and they always send it to the one that is closed...

    Every time I try to reset my security questiogns they send the email to an email account that has been closed for a couple of years.
    I do not understand why they can't send it to the other 3 email addresses that I have associated with my account.
    I have had an itunes account for so long that I don't ever giving any answers for security questions.   Help please.

    See Kappy's great User Tips.
    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
    Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
     Cheers, Tom

  • How do I reset my security questions, there is not an option on my screen to send a recovery e-mail.

    I forgot my security answers and can not find a link to reset them.  I've seen to click on send e-mail in the passwords & securities tab, but I do not have any options on my screen that say to send an e-mail to reset my info.  How can I resolve this problem?

    You will need to contact iTunes Support, http://apple.com/emea/support/itunes/contact.html (select Account Security as your help topic).
    After you reset your security questions, it is highly recommended you add a rescue email address. To do so, log in at appleid.apple.com and click on Password and Security. Answer the questions and then click on "Add Rescue Email Address:"

  • HT5312 I dont know my email so how am i meant to reset my security questions

    I dont know my email so how am i meant to reset my security questions

    You will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699
    When they've been reset you can then use steps 1 to 7 half-way down the HT5312 page that you posted from to view and/or change your rescue email address for potential future use

  • How do I send a reset my security questions on a different email address

    When I want to send a request to reset my security questions if gives me a wrong email address

    Click here for information. If you've forgotten the answers to the security questions and can't get them emailed to you for some reason, contact the iTunes Store staff via the link in that article.
    (76809)

  • I need to reset my security questions but do not see the link

    I am trying to reset my security questions but I do not see the link. Is my only option to phone support, can I not do this online?

    Click here and fill out the form; if you get told to call, and you probably will, accept it.
    (117302)

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