HT201413 iPod Touch has problem restoring because of error code -1?
Can someone explain to me why I can't restore this?
gerrno-
Greetings and welcome to the Apple boards.
This falls into the "if it ain't broke, don't fix it" category.
1. You should be at version 2.2.5 or later on the AHT. My guess is that this is the root of your problem.
2. You can't. Only Apple Authorized Service folks can do that. They have the special CD of software.
3. Since it has been working fine my guess is that nothing is wrong.
Luck-
-DaddyPaycheck
Similar Messages
-
My ipod touch has entered restore mode, but when I attempt to restore it I get the error code 1604.
My daughters ipod touch has entered restore mode, but when I attempt to carry out a restore I get an error code 1604.
Any easy solution to this problem?Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for error 1604.
When prompted, click OK.
Close and reopen iTunes while iPhone remains connected.
iPhone should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Above from:
http://support.apple.com/kb/TS3694 -
My daughter's ipod touch has been disabled because she forgot her password. It also will not connect to itunes because it's been disabled. How can I just erase or reset the ipod so she can use it? We don't mind if the info. on the ipod is lost.
Hi Guys,
I havent touched my Iphone 4s in ages (about a month). I came back to it the other day. I forgot the password, so naturally it disabled it and is telling me to connect to iTunes. In the meantime, i had got a new computer and didnt back up the itunes files (because im an idiot). So now when i connect it to iTunes it tells me to verify it on the phone, but i cant get in there because it is disabled. PLEASE SOMEONE HELP!!! I HAVE NO IDEA ON HOW TO FIX IT!! I've tried to restore it, I've tried to jailbreak it. NOTHING works!! PLEASE HELP!!! -
IPod touch 5th gen restore from backup error
I backed up my 2nd gen and all my music to my computer, and now I'm trying to set up my new 5th gen by restoring from back up, but every time it restarts after restoring it goes back to the start of the set up again where you select language and connect to wifi etc. Why is this happening??
Try DFU mode and then restore from backup via iTunes
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Next I would call Apple since you get 90 days of free telephone support
Complimentary Support (USA) -
Gen 1 iPod Touch sometimes not recognized by iTunes (error code 0xE80000024)
Almost every time I connect my 1st generation iPod Touch to my computer via USB, iTunes (version 10.3.1.55) does not recognize and sync the iPod. Most recently, iTunes gave a message saying that the iPod could not be connected due to an unknown error 0xE80000024.
Without closing iTunes, I changed USB ports, and iTunes recognized the iPod Touch. (I also have the 4th generation iPod shuffle, and I have never had a problem with iTunes sync.Try this:
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting -
hi there, I need help .. I have 2 gen ipod touch and I restore my ipod around 11:00 pm and now its 1:20 am and on my screen its the iTunes logo and the usb cord and when I plug my charger in my laptop .. iTunes comes up and this what it saids "iTunes has detected an ipod recovery mode. you must restore this ipod before it can be used with iTunes" so what do I do.. do I let my ipod died right out & then try it .. because I restore it ,... it was beening to slow... so please help me ?
Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
IPod touch 4th gen (restore problem, unknown error 9)
So I was using an app on my iPod touch, but then suddenly the screen froze and turned white. Then it would shut off and get to the apple logo, then slowly fade out to all white and restart. This happened continuously and I couldn't get it to stop when I pressed the home and lock buttons.
I've had this ipod for almost two months now. My last experience with my 3rd generation iPod touch, I had never come across a situation like this.
Somehow I was able to get the screen to show the iTunes logo & the iPod USB pointing at it. I assume this is what you would call going into restore mode? I cannot get out of that screen no matter what I press.
What's more disturbing is that when I inserted the USB cable from my iPod to my laptop, the info I get from iTunes shows "n/a" for the name, capacity, software version, and serial number. I have the latest iTunes installed
I tried to restore it and went through the following steps over and over again, but I keep getting the same response, "The iPod 'iPod' could not be restored because of an unknown error (9)."
- Extracting software
- Verifying iPod restore with Apple
- Preparing iPod for Restore (at this point the iPod turns off and back on for the next step, if I'm not mistaken)
Once a progress bar shows up on my iPod touch screen, a few seconds later the screen turns white (freezes) and a notice from iTunes pops up with the response that I got an error and iPod could not be restored because of unknown error 9.
I've tried this repeatedly so many times already, but I'm getting no luck on how this problem should be solved.
Should I bring this to an Apple store for their help?Error 9
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software. -
My IPod Touch has a small crack at the top of the screen and now the slider will not work to unlock it. Is the cracked screen the problem?
To get pass the passcode lockscreen, recovery mode and restoring should help: iPhone and iPod touch: Wrong passcode results in red disabled screen
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
If the issue continues after updating and restoring your device, refer to this document. -
Hi, my iPod touch has been unable to sync since downloading the new cloud software. It says: An error occurred while restoring this iPod (-34) So my music is not on it. The apps are still on it. It doesn't have 3G so the cloud is pointless anyway. It just said it was a software update, I should have avoided it. Music is all I use on it so help me please!
Error 20, 21, 34, 37: These errors typically occur when security software interferes with the restore and update process. If you are using a PC, follow this article to resolve this issue.
Above from:
http://support.apple.com/kb/TS3694 -
I can't open my iPod Touch - tried the restore message and then error mewssage 3014 - iOS problems???
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My PC Harddrive died along with all the CD's that I have saved to the Itunes library. My IPOD touch has the library still so I would like to send the data from the IPOD to the PC to restore my library. Is this possible?
Yes, by using a third-party utility such as Phone to PC or Phone to Mac.
Also see How to dowload purchased music and Downloading past purchases from the App Store, iBookstore, and iTunes Store -
my ipod touch has been totally wiped clean. I cannot reformat it because it asks me to enter my passcode and I dont have a lock-screen to enter it. When the ipod is turned on, there is only pure white and nothing. Can anyone help me unlock it?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... -
I followed all directions to restore my ipod (because I forgot password) but get a warning from Itunes that says "ipod could not be restored because this device isn't eligible for the requested rebuild. What do I do to unlock my ipod touch 4 g
iOS: Restore error 3194 or 'This device isn't eligible for the requested build'
-
My ipod touch has restore and hangup when i remove the usb connector.
My ipod touch has restore and hangup when i remove the usb connector. Help me please, i don't know what to do. Thank you.
What does "has restore" and "hangup" mean?
Maybe the battery is dead but need more information. -
My son has forgotten his password and his iPod touch has been disabled for a week. It is not synced to iTunes , how do we restore it, Help!
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Maybe you are looking for
-
"Error: No valid packages (-9997)" Tiger installation disc
When attempting to install tiger on my imac g4, it gets to about 65% on the essentials bar then errors, something like BomFatal error some files are not written properly. My harddrive repairs fine but the Mac OSX disc, when i run permission verificat
-
HP Envy 4500 won't print from computer
Hi, My HP Envy 4500 has been working perfectly for quite some time now. Unfortunately, it has stopped printing from my Dell laptop, running Windows7. It scans to the laptop just fine. It copies fine, and it prints from my iPhone fine. I have looked
-
Hi, I see that version 5.6 of XML Publisher has been released (patch 4561451) but I can't track down the desktop version (ie the Word add-in). Does anyone know if this has been released? If so can you tell me the patch number? Thanks Paul
-
Hi Apple Community, I'm wondering whether programmers at Apple read these posts. This is more of a suggestion than a discussion. I am currently making a huge spreadsheet for my nano brewery business where I am creating Balance Sheets, P&L Statements,
-
is it possible to access the byte[] imageData of an javax.microedition.lcdui.Image Object? If not, what can i do to get the imageData of an image in PNG-Format?