HT204088 App Billing/Purchase

My credit card is being charged even for free apps.In the purchase history I can see that they are listed as free but amount has been deducted from my card. How do I get it refunded?

Have you added or changed your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702

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HT204088 app billed but not downloaded, how do I get it

I bought a ipad audiobook app, it was deducted on my account balance, but never downloaded. What do I do

Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT204088 How do I stop a monthly payment from an app i purchase but no longer use?

How do I stop a monthly payment from an app i purchase but no longer use?

There are instructions on this page for managing and stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098

HT4009 An app was purchased even though I clicked to stop it before hand and took my card details off. Now I've been charged how do I get this app off and get a refund?

An app was purchased even though I clicked to stop it before hand and took my card details off. Now I've been charged how do I get this app off and get a refund?

All purchases are considered final, but you can try the 'report a problem' page to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Mountain Lion: App & Billing Problems. What should I do?

Hi, I recently tried to buy the Mountain Lion software on the Mac app store but once I tried to buy it after a few hours it disappeared, but also I had problems with billing, I added a pre paid credit card with around €64 along with €3.95, these transactions are still incomplete, once the app disappered I made other purchases with the same card and I do not know will this effect my other incomplete App Store purchase?

Go to the App Store and see if you can redownload it.
Clinton

App re-purchased instead of updated

Hi everyone,
Yesterday I received a notice from PayPal for a $4.99 charge from iTunes. I had not purchased anything from iTunes so I thought I was hacked and put in a complaint through PayPal and changed both my AppleID and PayPal login info to be safe.
Then today I received an invoice from iTunes for an app I purchased in June! This is an app that I updated about 3 or 4 days ago that I bought in JUNE under a different Apple ID.
OK, first, why do I have two Apple IDs? Well, I used to live in the US, and had purchased apps for my iPad with the US AppleID. Then I moved to Mexico and needed to purchase from the Mexico store in pesos.
I purchased the app Procreate from the Mexico App store in June. However, I have my iPad App store set up with the old US ID because most of the apps installed are from the old ID.
Fast forward to my latest update of the only software I have with the new ID: I don't recall what Apple ID showed up (I have seen some threads where the wrong Apple ID comes up for an app), but the button clearly said install update, not purchase app! My password was the same for both AppleIDs, so maybe it prompted me for the wrong ID...
However, I ALSO have apps on my iPad that are installed with my dad's Apple ID since I inherited the iPad from him when he died, and I've never had a problem updating those. It switches back from my dad's Apple ID to mine for every other update.
I contacted Apple support asking for a refund and they have denied it. They also have not been able to answer how to prevent this from happening in the future. I do NOT want to repurchase everything I already legitimately paid for!
Any ideas?
Thanks.

This is the customer representative's latest answer:
"For the charges bill applied on both [Apple ID and other Apple ID] have found out that this is that this is not a duplicate charge. What had happen is that "Procreate" – Sketch, paint, create, was purchased from the Mexico Store, and then when you're in the US you purchase it again from the US store.
When you change countries you are unable to update an App that was purchased form another country.
Content purchased from the iTunes Store is country-specific. If you wish to upgrade any of your iTunes Store content to iTunes Plus, you'll need to do this before you change countries. The content you purchased while your account was set to the previous country will not be eligible for upgrade once you've changed countries."
Sooo... this is entirely wrong because:
1. I have just updated a bunch of my US store bought apps while signed in to the Mexico store and in Mexico.
2. It is impossible to buy an app that you already have installed on your iPad even if you switch to a different country's store. The button is greyed out and says "Installed". If there is an update it only say "Update".

Milkman Games/Google In-App Billing -- Error? Server Issues?

So,
     I've been scouring the internet for answers, but have come up dry! I've been using the Milkman Games google in-app billing for quite some time now. I'm not sure what changed with Google in-app system, but it appears my consumables are no longer being consumed. I understand Google Play now labels items 'managed' and 'unmanaged' - but the Billing ANE has a consume function to allow users to purchase multiple of an item (ex. gold coins).
   The purchase begins to function as it normally does, runs the consume function, then hangs. The successful consumption is what triggers the item to add to user inventory. But as I stated previously, neither consumption success or fail gets triggered.
    Is something going on with Google's in-App servers? Any others experiencing this issue? I've only had one user send an email regarding the issue so far, but I've checked a couple of apps, and its the same thing across the board. Definitely not good.
    If anyone has any info they could share, I'd appreciate it! thanks.

Question 1. This seems like overkill, but are these steps required for consumable in this order?:
1) Purchase the item
2) Load inventory to see item there
3) Consume the item
4) Reload inventory to ensure item is gone
You don't need to load the inventory. Just consume the item when your server side verification receives the response from the Google Api.
I also call the inventory on startup and consume all the non consumed items. Just in case.
Question 2. When consuming an item, Alex' docs indicate that you need to pass in the item ID. However, Google's own docs indicate you need to pass in the unique 'purchase token' for that specific purchase (which is available from the inventory load). Can anyone confirm which is the required one?
I use ItemID from AndroidItemDetails and, so far, no problems

Google Play In-app Billing Version 2 will be shut down in January 2015

Hi, folks
I received the email bellow from Google. Adobe is following this update? Do I have to do with anything?
Hello,
Beginning January 2015, we will end support for the In-app Billing Version 2 API. After this date, users will no longer be able to make in-app purchases using your app until you upgrade your app to use the Version 3 API.
The list below contains the applications that we detected which have had a transaction on the v2 API in the last 3 months. This list may contain applications that you have already updated to version 3.
air.com.editoraconfianca.revistacartacapital
We recommend that you migrate your version 2 implementation to version 3 as soon as possible to avoid any disruption to your app monetization for the above apps. For apps in this list that have already been updated, please verify your implementation.
You can review the following resources for more information:
Support for In-app Billing Version 2
Overview of In-App Billing Version 3
Regards

All DPS apps using the native Android viewer already use v3 for billing. It always has, we never used v2 with the native app.
Neil

HT4009 When i want to do an in App. Purchases at Big Fish, i am asked to contact iTunes Support. How? Why?

I want to do an in App. Purchase at Big Fish. Usuelle, there was Not a Problem, I Confirmed the purchases with my Password an everything was Fine. Now, i am asked to contact iTunes Support to Confirm my purchases. Why? How? Thanks in advance for your help!

You can contact iTunes support via this page and ask them (it could be due to a number of reasons e.g. a problem with a previous purchase, an issue with your account ...) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then possibly Purchases, Billing & Redemption

Recover account scam kill bill purchase ?

Had email apparently from apple asking me to recover my account re fraudulent kill bill purchase. Is this a scam ?

Ignore the email for the moment and launch iTunes on your Mac. Click on the App Store button, then the Account link. Enter your password if prompted. Check the list of purchases. If this item isn't in the list, then it's an elaborate email scam to get your App Store ID and password. If it really is there, then someone made the purchase on your account and you should change the account password immediately.
However, the Recover Account button makes no sense whatsoever. Right click on the button and choose the option to copy the link. Open TextEdit and paste the link. Does it go anywhere that sounds like it belongs to Apple, or is it suspicious? Also paste the link in a new post here.

Can't see apps in purchase history of app store in iphone

Hello guys,
Today I faced a very weird problem with Itunes apps.
i was hiding some apps in my mac, but all those changes were not reflecting in my iphone running on latest ios 8.1.2. But as far as as other iphone running running on IOS 7.1.2 it was showing all those changes.
Then i asked apple customer care.
They told me to sign out itunes, turn iphone off/on and sign in again in itunes i did the same.
He also told me to turn off family sharing i turned it off.
After signing back app store showed no purchased app.
Even i downloaded a new app from store that was also not shown in purchase history.
I can say purchase history was black.
I have many apple products running on different IOS.
Following were the outcomes in various products:
Iphone 6 plus     IOS 8.1.2     Purchase history is blank even if i buy new app it is not added to purchase history
Iphone 5S          IOS 8.1.2     Purchase history showing all apps including apps that i have hide using macbook, but new purchases are not added.
Ipad Rati            IOS 8.1.2     Purchase history showing all apps including apps that i have hide using macbook, but new purchases are not added.
Iphone 5            IOS 7.1.2     Purchase history is working perfectly it is showing all the changes instantaneously, all those apps i hide were not shown, all new                                                   purchases in app store were visible and added to my purchase history, irony is even the apps i bought on iphone 6 + are showing                                                 up in purchase history of IOS 7.1.2
Ipod touch          IOS 6.1.6    Purchase history is working perfectly it is showing all the changes instantaneously, all those apps i hide were not shown, all new                                                   purchases in app store were visible and added to my purchase history, irony is even the apps i bought on iphone 6 + are showing                                                 up in purchase history of IOS 6.1.6
I feel it is some IOS 8 problem.
Please give some solution to fix it as i can't see any of my apps in purchase history.

Thanks for your suggestion. I tried that but didn't help. I also logged in to http://store.ovi.com with web browser and I could change the phone model to correct one (5230). However, this information was not passed on to the Nokia account so that with phone app the change was not visible. So the problem is still on.

HT204053 My kids now each have an itouch, should we all have different apple ids even if I am paying for all itunes and app store purchases? what about icloud? I would like to share itunes and app purchases, but not necessarily photos...help please!

My kids now each have an itouch, should we all have different apple ids even if I am paying for all itunes and app store purchases? what about icloud? I would like to share itunes and app purchases, but not necessarily photos...help please!

The recommended solution for most families is to share the same Apple ID for iTunes and App Store purchases, so you can share your purchases, but us different IDs for iMessage, FaceTime and iCloud. With this arrangement, each person can automatically download purchases made on the shared ID (by turning this feature on in Settings>iTunes & App Stores), while keeping their FaceTime calls, text messages and iCloud data (including photo stream) separated. There is no requirement that the ID you use for purchasing be the same as the ID you use for these other services.
This article: http://www.macstories.net/stories/ios-5-icloud-tips-sharing-an-apple-id-with-you r-family/.

How can i get a list of all the apps i purchased last year?

i would like to get a summary of all the apps i purchased as well as the prices

Open App Store and sign in with your Apple ID. Click on the Purchase icon in the toolbar. This will list out all your App Store purchases. It will not list prices, but you can look those up for each purchased application.
There should also be an account summary. Click on the Account link under Quick Links on the right.

I am using only one Apple ID. The problem, since iOS 6, is the App Store purchased items screen just shows loading screen it finally crashes or gives the error message 'can not connect to Apple store'

I am using only one Apple ID. The problem, since iOS 6, is the App Store purchased items screen just shows loading screen it finally crashes or gives the error message 'can not connect to Apple store'

I am using only one Apple ID. The problem, since iOS 6, is the App Store purchased items screen just shows loading screen it finally crashes or gives the error message 'can not connect to Apple store'

How can I tell which apps were purchased on my account?

I did search for answers but couldn't find one that fit.
I have an iPhone and so does our son.
Early on my son purchased apps on my account and downloaded them on HIS iphone. Eventually, I got him his own iPhone account and so he has also purchsed apps on his own account and downloaded them on his phone.
When we open iTunes and connect his phone, there is a list of apps that are on his phone.
QUESTION
How can we tell which apps were purchased on HIS iTunes acct and which were purchased on MY iTunes acct?
I don't want to DO anything with the apps, I just want to know one from another.
Thanks in advance!!

List of authorized computers - https://discussions.apple.com/thread/4090165 - there isn't one.

HT204088 App Billing/Purchase

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