HT204266 Trying to buy life in candy crush and it says purchase cannot be completed? Fixed credit card info but message keeps coming up
Trying to purchase extra life in candy crush but it says purchase cannot be complete. Fixed credit card info but still dosen't work - now what?
I keep getting 'check Internet connection' getting bit sick of it now ;( sorry cant help
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Im am trying to buy coins for my games and it says purchase cant be completed, credit card details
What exactly does the error say?
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I am trying to buy the app "bridge baron" and it said it cannot be completed at this time
I am trying to buy the app "bridge baron" and it said it cannot be completed at this time. Can someone help me?
Hello Cathy4421,
There may be an issue with the App Store's connection to the iTunes Store. The following article can help you restore that connection.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen -
I tryed to download i movie but whenever i try to it says my purchase cannot be completed my credit card is correct ive double checked and i jave enough storage for it so can someone please help me
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I'm tried to enter my credit card info but it keeps saying declined I had this issue a few years ago but I forgot how I fixed the issue
If it's a credit card then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management
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I am trying to buy gems for my games ant it says purchase can't be completed. Already I redeem iTunes card.. Pls help
If you are also getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I have $8.05 balance on my gift card. I tried to buy an app more expensive than that so i had to add my credit card to the apple account. But I couldn't use the balance from the gift card anymore. How can I select to use it? or did I lose it?
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
The MAS should use any credits first and then apply the remainder to a listed bank card. -
How do I use the itunes credit I have on my MAC? I received a gift card and loaded it on my MAC. I want to buy itunes. When I go to check out it asks for my credit card info. How do I use the credit?
Purchase and Redeem an iTunes Gift Card.
How to Redeem a Code > http://support.apple.com/kb/ht1574 -
HT4009 When trying to make an In-App purchase it says Purchase cannot be completed. Why?
When trying to make an In-App purchase it says Purchase cannot be completed. Why? It has always worked.
rockyboy223 wrote:
I thought the question was implied. How do I get this fixed so I can make the in-app purchase?
By doing exactly what it said to do and what you have alrready done:
"Please contact Itunes Support to complete this transaction"
This is an issue with itunes support. You have done all you can do -
Why can I all of a sudden not purchase on Cand Crush and on Words With Friends?? The credit card company has NOT stopped anything. I have no problems with other iTunes purchases!
Contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html -
hi i have been trying to purchase something from an app and it tells me "this purchase cannot be completed please contact itunes for assistance
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Trying to delete my credit card info but cannot!
I am going NUTS trying to delete my credit card info! I cannot stand it when I try updating one of my apps (especially when they're FREE apps) & am NOT ALLOWED to do so if I have a ZERO balance on my card! I have followed directions given to me but it still does NOT work. HELP!!
Once you set up your Apple ID you must have a valid form of payment. If you want to delete your credit card info purchase a low cost iTunes gift card and use that as your form of payment. Then you can delete your credit card.
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my credit has expired, and im trying to update it. but when im trying to edit payment method, it keeps saying we are currently processing your order. please try again later. if this continues to fail, please contact customer support.
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-Credit card https://helpx.adobe.com/utilities/credit-card.html
or
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html -
Hi anyone had this before
The Best Alternatives for Security Questions and Rescue Mail
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contact Apple support.
c. Rescue email address and how to reset Apple ID security questions. -
Hi. I am trying to buy lives on candy crush.
This is my daughter's iPad my name address and billing information. The credit card I put ponton work so I just try to change it to my debit card which still doesn't work please help
If it's a debit card then I don't think that they are still accepted as a valid payment method - they are not listed on this page and there have been a number of posts recently about them being declined
For the credit card, is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is and it's being declined then you could check with the card issuer to see if it's them that are declining it, otherwise you can try contacting iTunes support and see if they can help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management
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