HT4009 I made 3 in app purchases that I have receipt for but haven't showed up. What do I do?

I made 3 in app purchases that I have receipt for but haven't showed up. What do I do?

- Can you redownload it by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store-
- Otherwise, contact iTunes:
Contact iTunes

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HT4009 how do i download an in app purchase that has been payed for but not downloaded?

the app was messing up when i made the in app purchase and i didnt recieve the gold for the game. i go to try to buy it again and it says that ive already purchased it but havent downloaded it and it doesnt give me an option to download it. how do i download it?

Mine done the same thing for the My Tom app. I have not found a answer yet but this is very aggravating, it sounds like it's an issue with Apple.

HT4009 I made an in-app purchase adn did not receive it, but was charged

I made 2 in app purchases today, and did not receive them but I was charged for them. What do I do to get what I paid for or have the money refunded?

To petition for refunds, you need to go to expresslane.apple.com > itunes > itunes store > billing and accounts
I would suggest that you contact the developer of the app to see what exactly you purchased, because itunes store support can get you the refund, but they can't tell you exactly what you purchased. They just handle the money, they don't necessarily dictate what the app's devloper sells

TS1424 how do i deal with "in app purchases" that i got charged for but am not able to download?

any one have any idea?

Contact Apple Support to report a problem.
Go to this link:
http://www.apple.com/support/itunes/
Click the "Contact Support" on the left which leads you to Express Lane; provide necessary information before it will give you Contact Options.

HT4009 I made a in app purchase on a game and it never took, when I went back and tried it again a window popped up that said I have already purchased this item but has not been downloaded yet? How do I download it when there is not a option to download?

I made a in app purchase on a game and it never took, when I went back and tried it again a window popped up that said I have already purchased this item but has not been downloaded yet? How do I download it when there is not a option to download?

Hi Dave_warr,
I would suggest restarting the iPad and see if the download resumes.
iTunes: How to resume interrupted iTunes Store downloads
Resuming downloads from an iOS device
From the Home screen, tap the iTunes icon.
For iPhone/iPod touch, tap More > Downloads. For iPad, tap Downloads.
Enter your account name and password.
Click the "OK" button.
Click the Resume or Resume All button to start the download.
If you don't see the application to download it, then follow these troubleshooting steps:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If the app does not appear in your list of purchases, then contact the iTunes Store for help:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
I hope this information helps ....
Have a great day!
- Judy

HT4009 I made an In-App purchase of WORDsearch Bible, Thompson Chain Reference Library about a week ago and the cost of the item was debited to my iTunes store account. The problem is that I cannot locate this item on my iPad 2 inspite of its automatic d

I made an In-app purchase of WORDsearch Bible, Thompson Chain Reference Library on March 18, 2013. I tried to download the purchased item on my iPad2 but was unsuccessful even though my account with iTunes stores was debited almost immediately I completed the purchase. What can I do to retrieve or download the item I purchased?

Suzie
I sympathise with you.
We are fellow users here, you must contact Apple or your credit card company to try to resolve this.
In your email invoice for the £69.99 there may be a Report a Problem link, but I've found they don't work as well as they used to.
Try:
https://expresslane.apple.com/
Did you buy anything (free or otherwise) just before your son got hold of the iPad?
I've always found that if you've entered your password to purchase or update in the last 5-10 mins that you don't get asked for it again - I think this should be optional for app store purchases but definitely for in-app purchases if they allow kids to rack up extortionate costs.
I hope Apple can do the right thing for you.
£69.99 is a ridiculous in-app purchase cost. Do you know what the app was?
AC

HT4009 I made an In-App purchase, but the product never downloaded and I was charged for it.

What do I do now? I do not want to pay $19 for help on a $4.99 purchase.

Hey there rjcj5600,
It sounds like you made an in app purchase and have been charged, but have not received the item. I would reach out to our iTunes Store support directly with this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
To report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Thank you for using Apple Support Communities.
All the best,
Sterling

HT4009 I made an In-App Purchase and didn't receive it and I still paid for it what should i do?

I made an In-App Purchase and didn't receive it and I still paid for it what should i do? How should i contact apple to get my money back?

The necessary links/menus you need to navigate to after clicking the Report a Problem link can be a little tricky to find. See
Refunds from the App Store or iTunes Store
You should be good to go with that.

HT4009 Ive made an in app purchase but I didn't recieve anything

Hi everyone well I'm playing a game and made an in app purchase but I didn't get anything for it and still waiting for it and yet my money has already gone out of my account. How do I report this to iTunes since I have not recieve the invoice or anything as such?????

iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

HT4009 I made an in-app purchase for unlimited turns but it doesn't work

I made an in-app purchase for unlimited turns for the game triple town. However it never worked. I just got billed for the unlimited turns but I can't seem to get them in the app. How can I fix this?

First try going to the developer's support site/contact the developer.
Otherwise contact iTunes.
Apple - Support - iTunes - Contact Us
You should first try resolving it with the developer before contacting iTunes.

HT4009 I made an in-app purchase and it says I've already purchased this and it hasn't been downloaded. So I click ok and it says, Oops! Your transactiondidn't go through. Please try again. I have tried many times and my credit card has already been cha

I made an in-app purchase and it won't download. It keeps saying I've already purchased this in-app purchase but it hasn't been downloaded. It then say's Oops! Your transaction didn't go through, Please try again! and I have several times. The purchase has already been charged to my credit card on file.

Open the App Store and navigate to purchased, it should show the missing app under Not On This ipad. There should be a small cloud icon you can click on to download it.

HT4009 I made an in app purchase, was charged for it, but not not receive item. How do I get a refund?

I made an in app purchase, was charged for it, but not not receive item. How do I get a refund?

How to Get a Refund from the App Store

I have made an in app purchase then the game has frozen but still taken my money

For the 3rd time now i have made an in app purchase and then the app has frozen but still taken my money.
it is getting ridiculous and i want something to be done about this

If you haven't received the item then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
For the game freezing, have you tried closing it via the phone's taskbar, doing a soft-reset of your phone, and if they don't fix it reported it to the game's developer ?

HT4009 how to retrieve in app purchases that are missing?

i purchased coins from the injustice game and a couple of months later my phone crashed and i didnt back it up so all my previous app purchases were gone. how do i get this stuff back.

Try restoring the app which should be in app. (When I say restore don't actually restore your device just the app it self.)

I've heard that I can Download past purchases that I have lost for free with 10.3. Is this true?

I'm having a lot of trouble getting my head around 10.3 version of iTunes. I recently lost a few albums in a computer fault and just wanted to know if/how I can get these back for free?
Thanks in advance!

Downloading past purchases from iTunes
Why is it people can take the time to sign up and post but cannot be bothered to take 20 seconds to search?

HT4009 I made 3 in app purchases that I have receipt for but haven't showed up. What do I do?

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