HT4972 My I phone is 4.2.10 (8E600). Do I need to take it in to the Apple Store to update it?

My phone is 4.2.10 (8E600). Do I need to take it in to the Apple Store to update it? Is there a cost?

UPDATING iOS
Over the air updating of iOS needs iOS 5 or later so unless you have iOS 5 or later you will not see updating in setting
The following link explains how to http://support.apple.com/kb/HT4972
This link explains how to update using http://support.apple.com/kb/HT4623
This explains how to transfer purchases to your computer http://support.apple.com/kb/ht1848

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I cannot sync my iphone music, i had used my i phone on another pc, now when i bought a song on this computer from the apple store, i have just been sent an email that says Your Apple ID, was just used to purchase "" by a computer or device not prev assoc

i cannot sync my iphone music, i had used my i phone on another pc, which died. Ive managed to save the hard drive and transfer stuff across. I ended up smashing my phone and could update all other stuff on restore but cant sync any music. It is all grey at the top of the screen. Ive re installed itunes and cleared all phone data. Now when i bought a song on this computer from the apple store, i have just been sent an email that says Your Apple ID, was just used to purchase (a song ) by a computer that had not been previously associated with that apple id. So do i have to tell apple now somehow i am using itunes on this pc, and if so how? Because i authorised it and it said this pc was one of 5 aujthorised. if anyone can be of assistance then great!

I'm having a similar problem. I had previously (over a year ago) purchased 2 episodes of Law & Order. Then about 2 months ago, I purchased the 3rd season of Sons of Anarchy. When I downloaded these episodes to my iPad, about a dozen full seasons of various shows popped up, too. No money was removed from my iTunes account & theses particular shows aren't in my iTunes library on my desktop. I've tried every which way to delete them from my ipad, but can't. I went to the Apple store & they suggested I contact expresslane.apple.com for help. I submitted my problem, via email Friday, as they asked, but have not received any response. Any suggestions on how to get rid of these "phantoms?".

My iPhone 4 keeps shutting down :/ lately it's taken 2hrs to come back up. Diagnostics shows panic.plist and I've had my phone barely over a year. Will Apple replace it? As I hear I need to make an appt at the apple store.

My iPhone 4 keeps shutting down. The past 3 days it's taken at least 2hrs to come back on. It constantly has no service and tells me system restore is needed. Under diagnostics it shows panic.plist. I've had my phone a year and 3mths. I hear I need to go to apple to get a replace as this is a software issue. It isn't under warranty. Will they replace it or is it a waste of my time? I recently just got the iOS update and now my phone gets hot to the touch also. Please help. My upgrade isn't until summer of next year but I need a phone that works and will get signal!

Make an appointment at
http://www.apple.com/retail/geniusbar/
Out of Warranty replacement for iPhone 4 is $149 US;
you will get the same model, color and capacity you have.
If your current iPhone was locked to a wireless provider,
the replacement will be locked to that same provider.

Hi, my iPhone 3GS wall charger stoped working, and I went to Orange shop with my warranty and L.I.G. insurance.They said I should also give them the phone for almost 10 days, isn't there a faster way, is it possible the Apple Store replaces my wall charge

My 5YO daughter owns her very own IPhone 3GS, she got it for her 5YO birthday on the 24th of june. its allready upgraded to iOS5, and works like a charm.
Last evening, while it was charging, a flame appeared and the charger stopped working.The USB still works.
It was plugged in a Belkin 3700 joule along with my 47 Inch Full HD TV .
No storm or something like that, and there was nothing wrong with my TV, as in was still running.
Problem.
I went today to an Orange store here in Romania, with the charger, invoice,warranty, and L.I.G. (London Insurrace Group ((I think))) insurrance, and they said I MUST also bring the iPhone, and thet it will take just about 10 working days for them to give me back the Iphone, and a new charger.
Is there a faster way I can get the wall charger replaced?
Should I try going to the Apple Store with the warranty from Orange.
Thank you for your answers.
Please excuse my English.
CONDOLENCES APPLE. for your painfull loss.

I can see that this issue has been quite extensive, and frustrating, and I am so sorry for all that has happened societygirl! I would like to help you work this issue out. Please follow & send me a Direct Message, so I can get your account specifics and help finally bring this to a resolution.
Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport

The WiFi on my iPhone 4s will not turn on. I need to back up to iCloud in order to replace the phone. A worker at the Apple Store said that if I connected my phone to the computer, then I could back up to iCloud but it doesn't work!

Last weekend I went to the Apple store to replace my phone because the WiFi on my phone is nonfunctional. I need to back up to iCloud before I can replace my phone because I have information on there that needs to be saved. The worker at the Apple store said that, since I cannot connect to WiFi, I needed to plug my phone into my computer in order to back up. I went into iTunes and turned iCloud on, but my phone still will not back up to iCloud. So, I need to know exactly how to back up my iPhone to iCloud without WiFi?

salayer wrote:
should I restore from an old icloud back up from last month and see if my wifi comes on then?
Unfortunately, you can't restore an iCloud backup without using wifi so that isn't an option.

When trying to update apps an invalid apple id show up and I cannot get the apple id to update to the same id, I have restored, restored as a new phone, I have been into the manage I am at wits end after 7 hours on hold and working with techs.

When trying to update apps an invalid apple id show up and I cannot get the apple id to update to the same id, I have restored, restored as a new phone, I have been into the manage I am at wits end after 7 hours on hold and working with techs.

Finally got through to tech support and found someone who seemed to know what was going on, he walked me through and using appleid.applesupport got me to a point where i could get a new password for the apple id that kept showing up.
I think you were on the right trail and I want to say thanks for your help. Much appreciated
ccl43

Hello i just came back from the apple store and they had to restore my phone and i just downloaded all my apps and music back but my photos that are on icloud i only got 80 out of 768 back. what do i do to get all of them back?

hello i just came back from the apple store and they had to restore my phone and i just downloaded all my apps and music back but my photos that are on icloud i only got 80 out of 768 back. what do i do to get all of them back?

If you tried to restore to your iCloud backup and your photos didn't fully restore, first go to Settings>iCloud>Storage & Backup and make sure it isn't still in the process of restoring.
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HT1386 Just downloaded 7.2 into my Iphone 5 what a mess. Dropped called no audible notifications for email or text messages. Went to the apple store and reset phone to original specs. Now trying to restore apps and music and itunes will not recognize th

Just downloaded 7.2 into my Iphone 5 what a mess. Dropped called no audible notifications for email or text messages. Went to the apple store and reset phone to original specs. Now trying to restore apps and music and itunes will not recognize the phone. I have gone thur the steps for windows 7 and still nothing??? I have downloaded the newest version I itunes too.

Hi Midwestboy,
If your iPhone isn't being recognized by iTunes on your Windows machine, you may find the following article helpful:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Regards,
- Brenden

Is it possible to attend the apple store to get phone updated if i dont have access to itunes and im having hardware problems?

i was trying to update my iphone 5 to the new iOS but some how in between it kept crashing. after a few attempts to install the update it automatically gave me the screen to which it was asking to plug into itunes and making the phone disfunctional . i dont have access to itunes and wont for a few more days. can i just take it to the apple store and have them update the phone to where is now functional?

Make an appointment before you go to avoid delay:
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/

If I take my Iphone 5c to the apple store to be fixed with the service charge of $269, if they can't fix it do they replace the phone? Or will I have to pay retail price for a new phone?

I have a water damaged iphone 5c. I was thinking about taking it to the Apple store and paying the 269 dollar service charge for them to attempt to fix it. My question is: If they can't fix it, will they replace my phone for that $269 dollars, or will I have to pay full retail price for a new phone?

They do not repair at all.
The replace.
The $269 is for a replacement.

What do I do if I lost my power cord to my iPhone 5 and there are no lightning cords or adapters available in my city or on-line at the apple store for 2-3 weeks?? My phone is going to die - I have no way to get the new power cord.

I got the new iPhone 5 last week and have been happy with it. I went to the apple store on-line a few days later to order some adapters for the power cord, so that I could use it with my alarm clock and dock at work - although they are back ordered until nov. yesterday I lost my lightning power cord and there are NONE available in my city and the apple store is till out of stock for at least a couple of weeks. My phone now has 10% battery and losing last - what can I do to power my phone???? I use it for work, I need to have it working and available butndont seem to have any options. Please let me know if there is another device I can use to power my phone!!

Sorry to tell you but unless you have a Retail Apple Store close by, they are the only ones I have found with all the adapters and accessories. I bought an extra lightning to usb adapter the other day to use in my truck. Good luck....

HT4528 I am due for an upgrade on 5/23 and I wanted to find out - can I bring my old iphone 4 to the apple store and get a new iphone 5 through the apple store instead of verizon? Will it cost the same to get the phone as through Verizon?

I am due for an upgrade on 5/23 and I am trying to find out if I can get my phone through the Apple store? I have an iphone 4 and am hoping to upgrade to a iphone5. Just want to make sure if the price is the same as if I went to a Verizon store to upgrad.

I don't believe they were looking for a trade in, they are due for a subsidized Verizon upgrade. I think the bringing the iPhone 4 was for setting it up and transferring as Verizon does not require you to swap your previous phone for an upgrade.

So i went yesterday to the apple store and they told me my battery was dying because i had apps crashing so i had to reset the phone. how do i do this?

so i went yesterday to the apple store and they told me my battery was dying because i had apps crashing so i had to reset the phone. how do i do this?

Your post doesn't really make sense, because if all you had to do was reset the iPhone, they would have helped you do that at the Apple Store.
Are you sure "reset" is the correct verb - that "reset" is exactly what they told you to do?
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My phone has been losing calls and according to the apple store i need to reset it due to a software fault - i have done this and still have the same problems. how do i reset the phone without reinstalling the soft ware fault by way of icloud backup

my phone has been losing calls and according to the apple store i need to reset it due to a software fault - i have done this and still have the same problems. how do i reset the phone without reinstalling the soft ware fault by way of icloud backup

Well, it appears that your backup is corrupt, thus causing your issue. So, you'll have to restore as a new device, & not from backup. Follow this by syncing your content back to your phone:
http://support.apple.com/kb/ht1414
Do not restore from backup.

The apple store replaced my phone due to it being defective. I had purchased some applications on the old phone how do I reinstall them on the new phone?

The Apple Store replaced my defective iPhone today. I would like to get the applcations reinstall on the new phone. How can I get this done?

Click on the iTunes App. Select "Purchased" and you will find them with a cloud symbol next to them. Re-download...
Sly

HT4972 My I phone is 4.2.10 (8E600). Do I need to take it in to the Apple Store to update it?

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