HT5312 what about if you have added a rescue email address and verifyed it and the forgot your security question thing still doesnt show because i dont no my security questions ???????????????????????

what about if you have added a rescue email address and verifyed it and the i forgot my security questions still doesnt show up and i dont no the answers !?!?!?!?!?!?!?! what do i do then because i dont want to phone up !?!?!?! please help !!??!?!?!

If you have just added an address to your account then it will be an alternate email address - a rescue email address can only be added by answering 2 of your questions. You will need to contact iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use, or you could change to 2-step verification : http://support.apple.com/kb/HT5570

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HT5312 What if I no longer use my rescue email address and cannot remember the username or password for that email address to retrieve the answers to my challenge questions?

What if I no longer use my rescue email address and cannot remember the username or password that I set up as my rescure email?

You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106063)

HT5312 Hello everyone, i need to change my rescue email address in order to retrieve the answers to my secret questions which I forgot. Any clues on how to do that? Thanks in advance

Hello everyone, i need to change my rescue email address in order to retrieve the answers to my secret questions which I forgot. Any clues on how to do that? Thanks in advance

If you can't remember your security questions go to Express Lane , select iTunes from the list, then iTunes store. On the next screen select account Management. There, select iTunes store account security and write that you would like to reset your security questions and / or answers.
You should get an eMail reply over the next 24 hours.

HT5312 What if i don't remember my rescue email address or my security questions

forgot Security questions!! and rescue email

The only way to edit the Rescue email address is to answer the security questions.
If you don't know them either... then Apple starts to become concerned you are not who you think you are. That means you need human intervention, which is going to take some effort on your part.
Start here:
https://expresslane.apple.com/
Navigate the columns as follows: All Products and Services > iTunes > iTunes Store > Account Management > iTunes Store account security
Answer the questions and if required sign in with your Apple ID and password - same one you used to log in on this support forum.
You will find an option to send an email to Apple on that page. Compose a thoughtfully worded email explaining your dilemma, and politely ask to have your security questions reset. There are over 400 million iTunes account holders and Apple receives a great many of these questions every day, so make sure yours is easily understood.
You will receive a confirmation email immediately. Check your email spam / junk folder for it because a humanoid should respond in a business day or two. You may need to provide some more security-related information before your questions can be reset. These back-and-forth emails may result in a week of correspondence before it is fixed.

What happens if you didn't provide a rescue email address? How do add it to your account?

So I bought an Itunes card and I decided to buy something but it later asks me security questions which I don't remember. So, i went to Apple Support to see what i should do and it said that I needed a rescue email address that way it will send me the answers to my security questions but I never provided one. Now I have no idea how to add a rescue email address to my account and unfortunately i can't buy the song that i want because of the security questions blocking me.

You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
(96124)

Hey I have a problem. I want to change my rescue email address as somehow apple has the wrong one but I don't know my security questions - but you need one to change the other. Any help?

hey I have a problem. I want to change my rescue email address as somehow apple has the wrong one but I don't know my security questions - but you need one to change the other. Any help?

You can get your Security Questions reset by contacting iTunes Support at either of the two links below. Select the best options for your issue, or provide specific information. Let them know you are contacting them concerning Forgotten Security Questions. They will get back to you via your primary email address, usually within 24 hours. Once your Security Questions have been reset, you will be able to go in and reset your Rescue email address on your account:
http://www.apple.com/support/itunes/ww/
or by email:
http://www.apple.com/emea/support/itunes/contact.html
Cheers,
GB

HT5622 I don't have the option to change my security questions, but can't remember the answers. What can I do? I have given 2 rescue email addresses already and can reset my password.

I don't have the option to change my security questions, but can't remember the answers. What can I do? I have given 2 rescue email addresses already and can reset my password.

Ajb1111 wrote:
I don't have the option to change my security questions, but can't remember the answers. What can I do? ...
See Here... Apple ID: Contacting Apple for help with Apple ID account security
ask to speak with the Account Security Team...

I'm having trouble resetting my security questions for my apple ID, i also have forgotten my rescue email address

im having trouble remembering my answers to my security questions, so i need to reset them. also i have forgotten which email address i used as a rescue email address, need help asap! Also is there a way to cancel a apple id as ive gt a new e-mail address which i have only ever used as a secondary email address for an account but have deleted it from that ID, but it still wont let me register it for a new apple od account

If you added a rescue email address to your ID, you would see the option to send a reset email to that address as shown here:
You'll have to go to https://expresslane.apple.com, select "More Products and Services", then "Apple ID", then on the next page select "Other Apple ID Topics", then "Forgotten Apple ID security questions" and click "Continue".
Also, you access your iCoud data on icloud.com, not itunes.com. And you can only go to icloud.com from a computer, not an iPad.

I have iphone5 which i bough from india ..i forgot my password of apple id can i get the rescue email address on which i getting the reset verification mail

i have iphone5 which i bough from india ..i forgot my password of apple id can i get the rescue email address on which i getting the reset verification mail

You will have to try to recover the password or contact Apple for help.
https://iforgot.apple.com/
IF you still cannot recover it, contact Apple according to the instructions here.
Apple ID: Contacting Apple for help with Apple ID account security - Apple Support

HT5312 how do i set a rescue email address if i cant remember the answers to my security questions?

how do i set a rescue email address if i cant remember the answers to my security questions?

w
The Best Alternatives for Security Questions and Rescue Mail
     1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

HT5312 I forget answer to my qustion with rescue email adrees please help me and send the answer to my main mail. Thank you very much

I forget answer to my qustion with rescue email adrees please help me and send the answer to my main mail. Thank you very much

We are fellow users here on these forums, you're not talking to iTunes Support.
If you don't have access to your rescue email account, or you don't have one on your iTunes account, then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to add/change a rescue email address for potential future use : http://support.apple.com/kb/HT5312

HT5312 What happens if I never gave a rescue email, but did later and now it won't send an email to reset the answers/questions?

I just got the new iPod 5, and I messed up my security questions (since I set up my iTunes over 2 yers ago) and Apple told me I had to call them to fix it. But...I don't want to call them right now and wouldn't like to in the future. I would like it fixed now and I needed a rescue email. Well, I added another email and it won't allow me to send a rescue emil. Either I'm not seeing where the "Send" button is, (which, could be the case) or they won't allow me to. There's a messag that says, 'You cannot update your account for 8 hours' or something like tha and, like I said, I'd like to purchase this now and while I remember what I'd like and it's fresh in my mind!

An alternate email isn't a rescue email, and it isn't possible to add an actual rescue email without correctly answering two of the questions. If you're desperate enough, create a new Apple ID; you won't be able to transfer previous purchases or iTunes Store credit to it.
(95601)

HT5312 i have not got rescue email address and also I forgot my security quistion. Please Help

Please give the direction?

You won't be able to add a rescue email address until you can answer your questions, you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

HT5312 I cant reset my security questions even though I have provided a rescue email address and it is verified

I can't reset my security questions even though I have provided a rescue email and it os verified

1) Apple ID: All about Apple ID security questions
2) See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
Or Here > Apple Support iTunes Store Contact

HT5312 What if I don't know me rescue email adress ?

Like I can't remember my security questions an when I hit sent to your rescue email I don't know who is the rescue email

If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

HT5312 what about if you have added a rescue email address and verifyed it and the forgot your security question thing still doesnt show because i dont no my security questions ???????????????????????

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