HT5787 Hi, I can't seem to access my email account.  I tried changing the password but can't seem to get passed the birthdate question?  Please help

it seems like somebody changed my birthdate!

Contact Apple for assistance by going to https://expresslane.apple.com; click 'More Products and Services, then 'Apple ID'.  In the next page select 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'.

Similar Messages

  • I want to change my password but can not get passed verification even though the answers are correct, so I have asked for an email and none has come.Can some one help?

    I have tried to change my password and get to the part where you need to verify by answering the questions, and I get can not get any further, as it tells me the answers aren't the ones they have but I know it is correct, so I have asked for an email to be sent, but no email comes.I receive other emails from iTunes but not the one helping me to change the password. Has any one got any idea why?

    Contact iTunes customer support, no one in these user to user support forums can assist  you.

  • Can't get passed this install problem - Please help Adobe.

    I've downloaded the TRIAL version of PRODUCTION PREMIUM CS6. Once running / installed and tested it I will purchase it.
    But cannot get past this ERROR problem.
    Here is my install ERROR log ADOBE..  Please help.
    URGENT.
    Exit Code: 6
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DF027, DW063 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 4 error(s), 0 warning(s)
    ----------- Payload: {9124DF4E-617D-486B-A970-8FA632244F24} Adobe Photoshop CS6 Core 13.0.0.0 -----------
    ERROR: DF027: Unable to copy file from "/private/tmp/.tempdir6Qpuljrb/Assets1/Application/Adobe Photoshop CS6.app/Contents/Resources/PS_LevelsIcon.icns" to "/Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Resources/PS_LevelsIcon.icns" (Seq 1205)
    ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 1205)
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe Photoshop CS6 English Language Pack_AdobePhotoshop13-en_US: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 Core: Failed due to Language Pack installation failure

    You can try resolving your issue using following document :
    http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html
    and
    http://helpx.adobe.com/creative-suite/kb/error-unable-copy-file-tmp.html
    Regards,
    Sharath Holla.

  • I have money on account at iTunes. I cannot access it through my games, especially The Hobbit game. It give me an error messages saying there is a problem connecting to iTunes account. I have changed my password now and I still cannot get into the account

    I have money on my iTunes account. I cannot purchase premiums for the games I play! Especially the Hobbit Middle Earth game. I get an error message saying there is a problem connecting to my iTunes account. I have changed my password and still cannot use the account. I purchase my iTunes and App cards at Food Lion and Walmart and don't use a credit card. Can anyone help?

    Try loging out of and back into your AppleId: (Settings app > iTunes&App Stores > [tap on your account] > Sign out. Then sign back in.
    Contact iTunes support: http://www.apple.com/support/itunes/contact/

  • I cannot access my emails through Firefox after having system changed from Mac to PC. I have reset the password but no luck. I get 'reason=failure'. I cannot access from other computers either.

    I cannot access my emails from any work computer despite resetting password (original password unknown as before my time and had been 'remembered' in system so was always there).
    == This happened ==
    Every time Firefox opened
    == Logging on after work done to change systems. IT person now gone.

    Please check if all your plugins are up-to-date. To do this, go to the [http://mozilla.com/plugincheck Mozilla Plugin Check site].
    Once you're there, the site will check if all your plugins have the latest versions.
    If you see plugins in the list that have a yellow ''Update'' button or a red ''Update now'' button, please update these immediately.
    To do so, please click each red or yellow button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.

  • I can't sync my out going email on my mac with my iPhone and iPad. Incoming mail is fine....Please help if you can.

    Please help if you can this is getting painful to try to remember what device I sent an email from.
    Thanks

    Is it because the new itunes looks different.
    View > Show Sidebar
    Then it should work just the same as on your old computer.

  • HT5624 WANT to change my password, but can't remember my security questions.  How can I do this?

    How can I change my password if I forgot my security questions?

    Hi there,
    You may find the article below helpful.
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    -Griff W.

  • TS3899 Since downloading the latest upgrade - we have been unable to access all email accounts.  Tried going to Settings etc - still not working.

    We downloaded the latest upgrade.  Since then we have been unable to open emails.   We followed instructions to change Privacy settings - but don't have any options available once we click on that.  Privacy page comes up with Location Services (Off) etc.  Any ideas how we can overcome problem ?

    My daughter has had her Razr for about 9 months now.  About two weeks ago she picked up her phone in the morning on her way to school when she noticed two cracks, both starting at the camera lens. One goes completely to the bottom and the other goes sharply to the side. She has never dropped it and me and my husband went over it with a fine tooth comb. We looked under a magnifying glass and could no find any reason for the glass to crack. Not one ding, scratch or bang. Our daughter really takes good care of her stuff, but we still wanted to make sure before we sent it in for repairs. Well we did and we got a reply from Motorola with a picture of the cracks saying this was customer abuse and that it is not covered under warranty. Even though they did not find any physical damage to back it up. Well I e-mailed them back and told them I did a little research and found pages of people having the same problems. Well I did not hear from them until I received a notice from Fed Ex that they were sending the phone back. NOT FIXED!!! I went to look up why and guess what there is no case open any more for the phone. It has been wiped clean. I put in the RMA # it comes back not found, I put in the ID #, the SN# and all comes back not found. Yet a day earlier all the info was there. I know there is a lot more people like me and all of you, but they just don't want to be bothered so they pay to have it fix, just to have it do it again. Unless they have found the problem and only fixing it on a customer pay only set up. I am furious and will not be recommending this phone to anyone. And to think I was considering this phone for my next up grade! NOT!!!!

  • Adobe has changed my password but still when I try to download the update it goes to the old "hint." for the password I don't rememember.  Got the email from Adobe REader that my password has been changed but it doessn't seem to work.

    What can I do?

    Adobe Reader does not require a password to download from Adobe's web site.   
    Adobe Reader's installer does not require a password to function.   
    An installed version of Adobe Reader does not require a password.
    Sometimes, some computer Operating Systems are configured such that to install an application or to install an update to an application an "admin" has to sign in.
    That, of course, involves a password.
    But that has nothing to do with Adobe Reader download, installer or Reader use.
    It is completely a thing of the OS configuration. 
    Be well...

  • I tried changing my password but now neither works nor my apple id. How can I get into my computer?

    How do I log in if I don't know password and my apple id doesn't work?

    Reset the user password in OS X Lion, Mountain Lion and Mavericks: Apple Support Communities   <  10.7  10.8  and  10.9
    OS X: Changing or resetting an account password  <  admin for 10.6 or earlier

  • I have the password but can't unlock ipad?

    I need have the password but cannot open it is locked

    If you cannot remember the passcode for the Screen Lock, you will need to Restore the device...
    1)  Connect to iTunes on the computer you usually Sync with and Restore...
    http://support.apple.com/kb/HT1414
    2)  If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/ht4097

  • I cannot access my email account

    I cannot access my email account
    It asks for my password when I put it in doesn't accept it
    How do I find what my password is

    This has to be resolved by your mail service provider. Call them and have them tell you how to create a new password and save it.

  • How can I change my apple ID email address when I can't access old email (It's an old work address I can't access anymore)

    How can I change my apple ID email address when I can't access old email (It's an old work address I can't access anymore)? Whenever I try it always wants to send things to my email address to confirm. I have a new apple ID and a new email address, I want to use this now for my iphone and my macbook air but I can't and I'v

    Thanks Lawrence. I've spent over 3 hours on the phone/chatting to online support and none of it seemed to help as it all revolved around resetting emails etc but can't do any of it without my access to my old email. Now my phone won't take cloud because they advised to set up new apple ID and use that, but can't sign out of old one completely. Also doesn't help because my phone and laptop are set up on the old one. Thanks for the help.

  • Today I purchased an ATT mifi liberate hotspot to use with my early 2011 MBP,   the iPad Air I also purchased today. I've been testing out all the settings on the hotspot, but can't seem to get results with the GPS switch. GPS just spins, searches, doesn'

    Today I purchased an ATT mifi liberate hotspot to use with my early 2011 MBP, along with the iPad Air (128GB, WiFionlyI also purchased today. I've been testing out all the settings on the hotspot, but can't seem to get results with the GPS switch. GPS just spins, searches, doesn'. I can access the hotspots settings in Safari on the laptop and still the problem persisits. I did install some new GPS drivers recommended by AT&T, that doesn't seemed to have work. Could it be that there is a port wrong somewhere? Can anybody make heads or tails of this? Any assistance is gratefully appreciated...

    Today I purchased an ATT mifi liberate hotspot to use with my early 2011 MBP, along with the iPad Air (128GB, WiFionlyI also purchased today. I've been testing out all the settings on the hotspot, but can't seem to get results with the GPS switch. GPS just spins, searches, doesn'. I can access the hotspots settings in Safari on the laptop and still the problem persisits. I did install some new GPS drivers recommended by AT&T, that doesn't seemed to have work. Could it be that there is a port wrong somewhere? Can anybody make heads or tails of this? Any assistance is gratefully appreciated...

  • After upgrading to Mountain Lion, I repurchased Garageband and I can't get passed the complete installation. I don't seem to have the "com.apple.garageband.plist" file that has been a common solution. Any suggestions?

    After upgrading to Mountain Lion, I repurchased Garageband and I can't get passed the complete installation. I've read through several posts that all reference the "com.apple.garageband.plist" solution. I don't seem to have the referenced .plist. Any solutions or suggestions?

    Did you upgrade from SnowLeopard?
    I can't get passed the complete installation
    What exactly is happening? Is GarageBand trying to download over and over again?
    all reference the "com.apple.garageband.plist" solution. I don't seem to have the referenced .plist.
    The property list stores your preferences, but also the settings from the last run of the application.  If that file is corrupted in some way, you might see third behaviour.
    You must have this file, for it will be recreated automatically, if it is missing, or you have a permissions problem with your user library.
    Perhaps you did look in he wrong place.
    in MacOS 10.7. or later the User Library is hidden. To find the Preferences Files use the Finder's "Go" menu:
    Quit GarageBand, if it is running.
    Click onto you Desktop to bring the Finder forward.
    In the Finder Menu press "Go" and hold down the "option/alt" key, until your user library appears in the drop-down menu
    Select "Library" and in the Finder window that opens navigate to the "Prederences" folder; move com.apple.garageband.plist to the Desktop.
    Log off and on again (don't skip that step!). Retry GarageBand and see if it GarageBand is now downloading the missing content properly.
    If that does not fix the problem, post back and explain in more detail what the download problem is.
    Why did you "repurchase" GarageBand? If you already owned GarageBand '11, it should be unnecessary.
    Regards
    Léonie

Maybe you are looking for

  • Erro while saving KP06, system gives error message

    I have a issue with cost element planning. When requester is processing the transaction KP06, and he tries to save it, the system gives message stating Ledger 0 has fiscal year variant instead of V3 Details of message is Ledger 0 has fiscal year vari

  • How to use bind variable in the query to avoid hard parsing

    Hi, I have a query which is using literals strquery:='SELECT SUMTOTAL FROM tab1 WHERE BATCHNO = '''       || gBNo       || ''' AND A_ID = '''       || g_id       || ''' AND L_ID = '''       || g_LId       || '''  AND S_Code = ''C_3'' '; execute immed

  • Ideal interface?  My digidesign sorta ***** - at least for me.

    Any ideas on a good (say 4-8 inputs) interface? I've never been able to connect well with the digidesign 2 input thing (which i got originally for protools). looking for something that will work well with logic. thanks!

  • App store closing unexpectedly

    This is happening quite frequently. When I am in the app store app, the app closes suddently without any warning. Even when I close all other apps, this happens. Another issue I'm experiencing with the app store ,app.  When I'm searching for an app &

  • Bind 9 DNS Server chroot cannot work on Solaris 10 u6 and u7

    My Old verion "Solaris 10 x86 Generic_Patch_118844-30" can be run "Bind 9 DNS Server" in chroot mode. And this is no any problem. I have been try to use "Bind 9 DNS Server" in Solairs 10 x86 u6 or u7. The result is not any problem. But when I turn it