I am receiving an "Unknown Error code (-3) for the song (Don't Fear) The Reaper when I try to convert to AAC format when I purchased it from itunes so if someone wants to help me out please feel free

I am receiving this error code on a song I purchased a few days ago and all i want is to listen to the song and itunes has been giving me more problems than i would wish to talk about lately so if someone could help me fix it that would be great if not i hope itunes and apple decide to fix it because it is ******** that a song i purchased from THEM doesn't work on THEIR service.

Q1-
3. Will the data on my iPod be preserved?
No. You will receive a replacement iPod that will not contain any of your data, songs, or after-market personalizations. Before you submit your iPod for service, it is your responsibility to keep a separate backup copy of the data stored on your iPod and reinstall that data.
From:
http://www.apple.com/support/ipod/service/faq/#warranty7
Q2- Updating iTunes should not change/delete your library. However, thisngs sometimes happen. You should have the computer files backed up
Q3- When you update an iOS, the first step is making a backup of the iPod. However, the backup does not include the apps themselves or music since those are always synced to the iPod from your iTunes library. You need to use a third-party program to copy the non-iTunes purchased music to your computer. That is the way it is.

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2014-11-19 02:27:20:766
908 cb4
AU ## START ## AU: Install updates
2014-11-19 02:27:20:766
908 cb4
AU #########
2014-11-19 02:27:20:766
908 cb4
AU # Initiating manual install
2014-11-19 02:27:20:766
908 cb4
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2014-11-19 02:27:20:766
908 cb4
AU <<## SUBMITTED ## AU: Install updates / installing updates [CallId = {611F0C74-4F80-4474-A405-BFA513A87E15}]
2014-11-19 02:27:20:766
908 e68
Agent *************
2014-11-19 02:27:20:766
908 e68
Agent ** START ** Agent: Installing updates [CallerId = AutomaticUpdates]
2014-11-19 02:27:20:766
908 e68
Agent *********
2014-11-19 02:27:20:766
908 e68
Agent * Updates to install = 1
2014-11-19 02:27:20:766
908 e68
Agent * Title = Security Update for SQL Server 2008 R2 Service Pack 2 (KB2977320)
2014-11-19 02:27:20:766
908 e68
Agent * UpdateId = {285B2EA3-C342-47E9-97B0-65D68C13F3BD}.200
2014-11-19 02:27:20:766
908 e68
Agent * Bundles 1 updates:
2014-11-19 02:27:20:766
908 e68
Agent * {1B81973B-445B-4B03-A5AB-83D97845CA42}.200
2014-11-19 02:27:20:766
908 cb4
AU Getting featured update notifications. fIncludeDismissed = true
2014-11-19 02:27:20:766
908 cb4
AU No featured updates available.
2014-11-19 02:27:20:766
908 e68
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2014-11-19 02:27:20:766
908 e68
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2014-11-19 02:27:20:766
908 e68
Handler Attempting to create remote handler process as PEPE\pookie in session 2
2014-11-19 02:27:20:797
908 e68
DnldMgr Preparing update for install, updateId = {1B81973B-445B-4B03-A5AB-83D97845CA42}.200.
2014-11-19 02:27:22:763
1268 f08
Misc =========== Logging initialized (build: 7.6.7600.320, tz: -0600) ===========
2014-11-19 02:27:22:763
1268 f08
Misc = Process: C:\Windows\system32\wuauclt.exe
2014-11-19 02:27:22:763
1268 f08
Misc = Module: C:\Windows\system32\wuaueng.dll
2014-11-19 02:27:22:763
1268 f08
Handler :::::::::::::
2014-11-19 02:27:22:763
1268 f08
Handler :: START :: Handler: Command Line Install
2014-11-19 02:27:22:763
1268 f08
Handler :::::::::
2014-11-19 02:27:22:763
1268 f08
Handler : Updates to install = 1
2014-11-19 02:27:27:583
908 cb4
AU Getting featured update notifications. fIncludeDismissed = true
2014-11-19 02:27:27:583
908 cb4
AU No featured updates available.
2014-11-19 10:34:04:347
1268 f08
Handler : WARNING: Command line install completed. Return code = 0x84bc066a, Result = Failed, Reboot required = false
2014-11-19 10:34:04:347
1268 f08
Handler : WARNING: Exit code = 0x8024200B
2014-11-19 10:34:04:347
908 fe0
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2014-11-19 10:34:04:347
1268 f08
Handler :::::::::
2014-11-19 10:34:04:347
1268 f08
Handler :: END :: Handler: Command Line Install
2014-11-19 10:34:04:347
908 fe0
AU UpdateDownloadProperties: 0 download(s) are still in progress.
2014-11-19 10:34:04:347
1268 f08
Handler :::::::::::::
2014-11-19 10:34:04:347
908 9ac
AU >>## RESUMED ## AU: Installing update [UpdateId = {285B2EA3-C342-47E9-97B0-65D68C13F3BD}]
2014-11-19 10:34:04:347
908 9ac
AU # WARNING: Install failed, error = 0x80070643 / 0x84BC066A
2014-11-19 10:34:04:347
908 7a8
DnldMgr *********** DnldMgr: Regulation Refresh [Svc: {7971F918-A847-4430-9279-4A52D1EFE18D}] ***********
2014-11-19 10:34:04:347
908 7a8
DnldMgr * Regulation call complete. 0x00000000
2014-11-19 10:34:04:347
908 e68
Agent *********
2014-11-19 10:34:04:347
908 9ac
AU Install call completed.
2014-11-19 10:34:04:347
908 e68
Agent ** END ** Agent: Installing updates [CallerId = AutomaticUpdates]
2014-11-19 10:34:04:347
908 9ac
AU # WARNING: Install call completed, reboot required = No, error = 0x00000000
2014-11-19 10:34:04:347
908 e68
Agent *************
2014-11-19 10:34:04:347
908 9ac
AU #########
2014-11-19 10:34:04:347
908 9ac
AU ## END ## AU: Installing updates [CallId = {611F0C74-4F80-4474-A405-BFA513A87E15}]
2014-11-19 10:34:04:347
908 9ac
AU #############
2014-11-19 10:34:04:347
908 9ac
AU Install complete for all calls, reboot NOT needed
2014-11-19 10:34:04:347
908 9ac
AU Setting AU scheduled install time to 2014-11-20 09:00:00
2014-11-19 10:34:04:347
908 9ac
AU Successfully wrote event for AU health state:0
2014-11-19 10:34:04:894
908 de0
AU No featured updates notifications to show
2014-11-19 10:34:04:894
908 de0
AU UpdateDownloadProperties: 0 download(s) are still in progress.
2014-11-19 10:34:04:894
908 de0
AU Triggering Offline detection (non-interactive)
2014-11-19 10:34:04:894
908 de0
AU AU setting pending client directive to 'Install Complete Ux'
2014-11-19 10:34:04:894
908 de0
AU Changing existing AU client directive from 'Progress Ux' to 'Install Complete Ux', session id = 0x2
2014-11-19 10:34:04:894
908 de0
AU Successfully wrote event for AU health state:0
Thanks!

Hi,
I’m writing to just check in to see if the suggestions were helpful. If you need further help, please feel free to reply this post directly so we will be notified to follow it up.
Also, to download the System Update Readiness Tool, please click the link below,
System Update Readiness Tool for Windows Server 2008 R2 x64 Edition
http://www.microsoft.com/en-us/download/details.aspx?id=14668
Best Regards.
Steven Lee
TechNet Community Support

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I am receiving an "Unknown Error code (-3) for the song (Don't Fear) The Reaper when I try to convert to AAC format when I purchased it from itunes so if someone wants to help me out please feel free

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