I bought an album on iTunes, but one of the tracks says that my computer is not authorized.

The rest of the songs work just fine, and when I go to authorize my computer, nothing changes.  I would like to avoid having to buy the track twice, but I can't seem to get it to play.  Is there anything I can do?

If music redownloads are free in your country, delete and redownload it. If not, click here and request assistance.
(71030)

Similar Messages

  • HT1725 I downloaded a TV series on iTunes, but one of the episodes say that I still haven't bought it and every time I try to repurchase it, it still says that I haven't bought it.  How do I fix this?

    I can still watch and download the epsiode that iTunes says I haven't purchased on my laptop tho, i just can't download and watch it on my iPad and etc...

    Hello Noir Law,
    Thank you for the details of the issue you are experiencing with the television series you purchased.   I recommend following the steps in the following article to report this to the iTunes Store:
    To report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase, follow these steps:
    Find the email receipt for your purchase.
    Click Report a Problem under the app that is having the issue.
    When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
    Click Report a Problem next to the item you are having an issue with.
    From the Choose Problem dropdown menu, choose the appropriate issue.
    Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
    Click Submit to have your issue reviewed.
    You can find the full article here:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/ht1933
    Thank you for posting in the Apple Support Communities.
    Best,
    Sheila M.

  • HT1296 whenever I try to sync my phone with itunes, it prompt with a window saying that this computer is not authorised. Although I again authorise my computer through store option but again while sync it shows the same window. I am unable to sort it out

    whenever I try to sync my phone with itunes, it prompt with a window saying that this computer is not authorised. Although I again authorise my computer through store option but again while sync it shows the same window. I have reinstaled itunes also but invain. I am unable to sort it out pl help

    Hello dizzy bizzy,
    Thank you for providing the details of the issue you are experiencing with purchases from the iTunes Store.  I recommend following the steps in the following article:
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/ts1389
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • HT5622 I recently installed a new computer and now iTunes says that my computer is not authorized. How do I authorize it?

    iTunes says that my computer is not authorized.
    I recently installed a new computer.
    How do I authorize it?

    If the computer's running Mac OS X, move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
    If the computer's running Windows, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
    (103238)

  • I have songs in my iTunes App that will not play.  It keeps saying that this computer is not authorized to play would you like to authorize it.  I would but its asking me to authorize an account that was changed.  What do I do????

    I have songs in my iTunes Application that will not play.  I keeps saying that this computer is not authourized to play name of song would you like to authourize it.  The problem is its the old account I had and that has been changed.  How am I going to authorize these songs when this account no longer exists.

    I posted about this yesterday -- it happened to me, and the solution was incredibly simple. An Apple tech guy had me delete my SC Info Folder, located on my XP in Application Data.
    Here is my post:
    https://discussions.apple.com/message/15134112#15134112
    Here is the link about the SC Info Folder (4th down):
    http://support.apple.com/kb/TS1389?viewlocale=en_US
    It wasn't every song, just a few of them. A nightmare to figure out what to do, but it was solved upon reboot.

  • I don't have a mac, but I have iTunes and when I try clicking on a song it says that my computer is not authorized, how do I authorize it?

    I'm trying to play songs on my PC, on iTunes and it keeps saying that my computer isn't authorized, how do I authorize it?

    On your Computer... Open iTunes...
    and from the Menu Bar select Store...
    From the Store menu, choose Authorize This Computer.
    When prompted, enter your Apple ID and password, then click Authorize.
    See Here >  http://support.apple.com/kb/HT1420

  • I'm trying to sync my iPhone 4S to my new Windows but it says that my computer is not authorized.

    Trying to sync already paid for songs onto my iphone 4s but it says that my laptop is not authorized to sync purchased songs. I have already authorized it so I have no clue what to do. Help please.

    What version of OS X do you have on the computer? Also, is the iPhone being recognized in iTunes?

  • My computer is authorized, but everytime I try to watch a movie, it says that my computer is not authorized.

    When I reauthorize and press play, it pops up saying that I am still not authorized.

    Have you authorized on the correct account?  Is there a chance you've changed apple IDs recently? Or perhaps that you use more than one to buy media?

  • I downloaded an album from Itunes but one of the songs will only play first 4 minutes. It is the last song on the album. All other songs will play.

    I downloaded an album from i Tunes but one of the songs will only play first 4 minutes of 26 minutes and then stop. It is the last song on the album. All other songs will play. The Album is U.F.O. 2 One Hour of Space Rock.

    Jim, wanted to let you know it worked.  I deleted the entire album since it was an album only (26 minutes long) song, then I went to the home icon of iTunes store, clicked on purchased and saw previous purchases and bam, I downloaded the album again and it now works!!!  Thanks..
    Angelo

  • ITunes says that my computer is not authorized to make changes to my ITunes library

    I tried to download an album that I had previously purchased from ITunes. It is listed in my ITunes library. But ITunes states that my computer, this computer, is not authorized to download my albums. How am I able to get the authority I need for my computer to be able to take this action.

    Hi Shneg1, 
    Thanks for visiting Apple Support Communities. 
    You can use these steps to authorize your computer for iTunes purchases:
    Open iTunes on the computer you want to authorize.
    Choose Store > Authorize This Computer from the menu bar.
    You might need to show the menu bar to see this option in Windows. In earlier versions of iTunes, you can access this option from the Advanced menu.
    Enter your Apple ID and click Authorize.
    If your Apple ID uses an expired MobileMe account, you can still use it to authorize your computer.
    You can find these steps and more information on authorizing your computer here:
    Authorize your computer using iTunes
    If you've followed these steps and your computer still isn't authorized, these links may help:
    iTunes keeps asking me to authorize when I try to play my content.
    I need to deauthorize a computer or deauthorize all computers.
    All the best,
    Jeremy

  • I just bought a album from itunes, but some of the songs did not download. any thoughts?

    why don't all the songs download when you buy an album?

    Hello camp3199,
    I am sure you are eager to download and listen to the album you purchased.  If you click on the cloud next to the songs, it should start downloading the track.  If the song does not download or is not visible in iTunes, I recommend the following steps.
    First, I recommend checking to see if the download was interrupted.  You can use the steps in this article:
    iTunes: How to resume interrupted iTunes Store downloads
    http://support.apple.com/kb/HT1725
    If the album does not download after following the steps in that article, I recommend trying to download the album from the list of past purchases.  As long as you are signed in with the same Apple ID you used to purchase the album, you will not be charged again.
    iTunes 11 for Windows: Download previous purchases from the iTunes Store
    http://support.apple.com/kb/PH12491
    If you are still not able to download the album, I recommend reporting this issue to the iTunes Store:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/HT1933
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • HT1725 I bought an album on iTunes and one of the songs only plays a quarter of the way through before jumping to the next song. How do I download the whole song?

    The download was interrupted initially, but I continued it and all the other songs play fine. Is there a way I can be reimbursed for the purchase?

    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
    If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Bought an album on itunes and one of the songs won't play...

    what gives? Any ideas?

    Delete the track from the iTunes library, allowing iTunes to move the track file to the Trash. Then download the track again from the iTunes Store via this procedure:
    http://support.apple.com/kb/ht2519
    That fixes the problem for many people. If problems with the track persist, go here:
    iTunes Support
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • I bought an album on Itunes and three of the songs indicated that there was a eroor in downloading and that the cinnection had been reset.  Those songs won't play.  How do i dothis -do I need to redownload just those songs?

    I bought an album from the Itunes store.  3 songs  indicated that there was a problem in downloading and the connection had been reset.  They will not play.  How do I fix this?

    Assuming you are in a region where you are allowed to redownload your past music purchases, delete the corrupt tracks from your iTunes library, close and then reopen iTunes, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
    While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unchecked.
    If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the "Report a problem" links in your account history, or via Contact Support.
    See also:
    HT5085 - iTunes in the Cloud and iTunes Match Availability
    HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
    tt2

  • I purchased an album today from the itunes store but it's not letting me play it? It's saying that my computer is not authorized to play the songs even though my computer is already authorized....help!

    I've tried deauthorizing and reauthorizing my computer, exiting and reentering itunes, restarting my computer...nothing is working! I don't know what else to do

    Delete the Album including files from your iTunes, then go to the iTunes Store and select "Purchased" from the Quick Links side bar on the right. Go through Music tabs to download again for free

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