I bought an album with my gift card and it charged me but it didnt download. help?

I bought an album with my giftcard on my iphon 4 and it charged me but the album did not download. what do I do?

Does the Store > Check For Available Downloads menu option on your computer's iTunes download it, or does it show in the Purchased section for downloading : click on your id towards the top right of the iTunes screen and then click Purchased on the popup
Or on older versions of iTunes click on the Purchased link under Quick Links on the right-hand side of the iTunes store homepage.
If not then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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    Hey there
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    Symptoms
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    Resolution
    If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:
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    2. Click on the Purchased link in the iTunes Store to view your previously purchased music.
    3. Download your previously purchased song from this list.
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    ITunes card purchased took my money, no download

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