I bought the creative cloud and downloaded a trial version of indesign 2 days ago. Now after reconfigutring my PC it tells me the trial version has expired! How can I reopen it?

If you paid for a subscription you don't need the trial. Log in with the Adobe ID associated with your subscription to activate the program.

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Okay so I'm trying to download Adobe Flash Pro. I've gone to creative cloud and downloaded "Flash Professional CC and Mobile Device Packaging (2014)" and I have no idea what to do afterwords... There's no way to open or run the file. And to be honest, I'm

Okay so I'm trying to download Adobe Flash Pro. I've gone to creative cloud and downloaded "Flash Professional CC and Mobile Device Packaging (2014)" and I have no idea what to do afterwards... There's no way to open or run the file. And to be honest, I'm not even sure if it's the right download... Help!

I'm using PC with Windows 8.1. I got onto the Creative Cloud and downloaded "Flash Professional CC and Mobile Device Packaging (2014)". <--- That would be the file. I can't open or run it from CC and I couldn't find a file in my computer either.
I've also found direct downloads for the trial version and hit the set-up button, it loads up, and then nothing happens.

Just downloaded the trial for the Creative Cloud and the desktop icon won't open

I wanted to try out photoshop before I bought it, so downloaded the trial of the creative cloud and whilst was downloading photoshop, it crashed my laptop, forcing me to restart it and now when I try to open the creative cloud icon on my desktop it doesn't open at all. Can anyone suggest anything please?

uninstall it using the uninstaller, clean per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
and then try reinstalling.

After installing Windows 8, I am unable to download the creative cloud and the program I purchased for school.

After installing Windows 8, I am unable to download the creative cloud and the program I purchased for school.

I purchased photoshop for my computer. I updated my computer's operating system. I logged into adobe. I am unable to download the program again unless I pay again or use the trial.

I have downloaded the Creative Cloud and when it finished, it opened up and was completely blank. Nowhere for me to sign in and no apps for me to click to download. I need this to be fixed ASAP. What is the problem here?

I have downloaded the Creative Cloud and when it finished, it opened up and was completely blank. Nowhere for me to sign in and no apps for me to click to download. I need this to be fixed ASAP. What is the problem here?

BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

I recently downloaded Adobe Bridge CC and Flash Professional CC on the Creative Cloud and I cannot find or access them on the computer - where did they go?

I have the creative cloud that I use for my schooling and I downloaded both Adobe Bridge CC and Flash Professional CC on the Creative Cloud and I cannot find or access them on the computer - where did they go?

Hello,
I only can answer what concerns WIN. By using a file manager I can see, that all my Adobe programs are stored there:
Program Files (x86)\Adobe\Adobe Bridge CC aso.
Hans-Günter

I started a trial of creative cloud and downloaded lightroom. I decided to buy lightroom on amazon because I liked it. Now when I try to license the trial version of lightroom with the serial number, it says it's invalid. Why?

I started a trial of creative cloud and downloaded lightroom. I decided to buy lightroom on amazon because I liked it. Now when I try to license the trial version of lightroom with the serial number, it says it's invalid. Why?

The standalone version and the CC version are both the same exact program, but the licensing is completely different. It will be necessary for you to uninstall the creative cloud trial version and then install the one you purchased from Amazon. After you install, you will be able to open the same catalog and continue from where you were.

I downloaded the creative cloud and i cannot find adobe after effects to download. help plz

i downloaded the creative cloud and i cannot find adobe after effects to download. help plz

This has been discussed 500 million times: If it doesn't show up your system doesn't meet the requirements. Check them on the product page.
Mylenium

I have subscribed to the creative cloud. and i would like to install to another computer. how do i do that?

i have subscribed to the creative cloud. and i would like to install to another computer. would you please tell me how do i do that?

You need to log in to Adobe.com & download the app from the desktop icon.
You can follow Creative Cloud Help | Install, update, or uninstall apps . One Creative cloud allows you to actibvate twice.
Regards
Rajshree

Hey, I recently purchased the creative cloud and installed photoshop but now when I go to open the application it tells me theres a configuration error. It suggests restarting or contacting customer support but I thought I'd try this first. the error code

I recently purchased the creative cloud and installed photoshop but now when I go to open the application it tells me theres a configuration error. It suggests restarting or contacting customer support but I thought I'd try this first. the error code is error: 213:19. Does anyone seeing this please have any advice on what to do?

This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

I just signed the creative cloud, and I'm not getting to use the purchased software. thank you

I just signed the creative cloud, and I'm not getting to use the purchased software. thank you

Rodrigo_1405 do you receive any specific error messages? For information on how to install the Adobe Creative applications included with your membership please see Creative Cloud Help | Install, update, or uninstall apps.

I've purchased the Creative Cloud and the payment was pending. I log out and log in with a diferent PC, but now my account doesn't have any payment pending and it's all trial. What happend? Thks

I've purchased the Creative Cloud and the payment was pending. I log out and log in with a diferent PC, but now my account doesn't have any payment pending and it's all trial. What happend? Thks

I am not doing it in ITunes, but i did down load the song from ITunes. I loaded the song on to my Nano, but in my menu selections it doesn't show the song or the artist in any search format. However, when i plug in my nano to my PC I see the Nano library on my PC drive listings and that song and artist are there. I can click on the song and it will play in Windows media on my work PC. I did notice that the format for most all the songs in my library on my Nano are MPEG - 4 audio Files.
Thanks for your help, Mel

Where did my photos go? I started to move a 25GB directory of all my photos to the creative cloud and now they are gone!

where did my photos go? I started to move a 25GB directory of all my photos to the creative cloud and now they are gone! The directory on my hard drive i gone and they are not in the cloud?

The iCloud Photo Stream only stores up to 1000 photos for thirty days. If you have more that 1000 photos or photos nearing the 30-day mark, you should export them to another device.

What is the difference from the creative cloud and having the lightroom and Photoshop?

what is the difference from the creative cloud and having the lightroom and Photoshop? I thought i was purchasing the lightroom and photoshop, but now I'm not sure that i got the right product because it only says i have creative cloud. Is there a way to change products without penalty

Hi Jessica,
The creative cloud complete plan has all the applications including Lightroom and Photoshop and there is a Photography plan which only includes Photoshop and Lightroom.
Creative Cloud pricing and membership plans | Adobe Creative Cloud
For switching the plan, please contact the support through call/chat:
Contact Customer Care
Regards,
Sheena

I am currently a full time college student and last term I had access to the creative cloud products, when I attempt to access InDesign I am asked to purchase products. Please help.

I am currently a full time college student and last term I had access to the creative cloud products, when I attempt to access InDesign I am asked to purchase products. Please help.

Do you have a subscription that you purchased and still pay into? If so, contact Adobe support thru chat and see if they can assist you with your subscription.
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )
Did the school provide your access for free? If so, check with the school to see if they still provide free access to the software for students.
If neither of the above situations match yours, please provide more detail regarding what gave you access to the software.

I bought the creative cloud and downloaded a trial version of indesign 2 days ago. Now after reconfigutring my PC it tells me the trial version has expired! How can I reopen it?

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