I gave my sister my old phone and lost my contacts and when she text me it comes in as if it was sent by my email address
I gave my sister my iPhone 4 when she transferred he information from her old phone iCloud removed my contacts and put her contacts in my iPhone 5. When she send me a text incomes in from my email address
Your sister needs to create her own Apple ID and use it for iMessage and to create her own iCloud account and stop using yours.
Have her go to Settings>iCloud, tap Delete Account, choose Keep on My iPhone when prompted, then sign back in with a different ID to create a separate account. She should then turn on her iCloud syncing and when prompted choose Merge to upload her data to the new account.
Then she should go to Settings>Messages>Send & Receive, tap the ID, sign out, then sign back in using her new iCloud ID. If she's using your ID for FaceTime, have her do the same thing in Settings>FaceTime. (You can share the same ID for iTunes without any probems.)
After she has migrated her data to her own account, you can go to icloud.com and delete her data from your account.
You'll have to restore your contacts from a backup, if you have one.
Similar Messages
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Okay so my friend just recently got the iphone 4 and I have the iphone 5. When she texts me its imessage, but when i text her it is a normal sms message.. I think ive tried everything at both ends... Any suggestions????? its driving me crazy
It is no wonder she is not receiving your messages if she has iMessage turned off in her iPad.
For her to receive iMessages on the iPad, she needs to turn iMessage ON in her iPad and then she needs to be connected to the internet in order to receive them. This connection can go through WiFi or through cellular data if her iPad has this functionality, but those two requirements are a must.
1. iMessages ON
2. iPad connected to Wifi or cellular data. -
Updated both phones this morning, not sure why but when I text my wife it shows it as coming from her own phone.
Both of our contacts were joined together and when I deleted her contacts from my phone it also deleted them from hers.
icloud ***** !!!!!!!! What a messIt is no wonder she is not receiving your messages if she has iMessage turned off in her iPad.
For her to receive iMessages on the iPad, she needs to turn iMessage ON in her iPad and then she needs to be connected to the internet in order to receive them. This connection can go through WiFi or through cellular data if her iPad has this functionality, but those two requirements are a must.
1. iMessages ON
2. iPad connected to Wifi or cellular data. -
I need to know what kind of support apple has for this sort of problem, and if I can get it fixed or replaced free of charge because I didn't do anything to cause it. It just cracked while in my hand.
Take it to an Apple store genius bar and see what the techs suggest. Some Apple stores in the US are now able to do repairs on the iPhone 5 series, including screen replacement.
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Just purchased an IPod for my daughter and it's displaying my name when she texts
I just purchased an IPod for my daughter. I added it to my Itunes account and when she text's or Facetimes it comes up with my name. How can I get it to come up with her name?
Maybe here:
https://discussions.apple.com/message/18187638#18187638
It seems you have to make sure that email address is added to the Contacts app and her name associated with the address for that contact. -
Every time I started to at least restore the little data left on the very last update I made in the old phone at Itune It continualy kept trying to restore and at the end a message will appear saying that an error had occurred and restore was unable to complete. Please I need help on this. I got over 2,000 songs in the old phone and I don't want to loose them. Thanks!
Hello DebbieRNPR,
I'd suggest looking over the following articles, as they should be of some use in your endeavor to back up your old iPhone, then restore its content to the new iPhone.
iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device
http://support.apple.com/kb/HT2109
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/TS2529
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
Cheers,
Allen -
My husband and I have upgraded our phones (iPhone 4s and iPhone 5) to the iPhone 5s. We have given 2 of our kids the "old" phones and want to set them up as an iPod touch. Both kids have email and need to be able to text (iMessage).
I have read multiple posts on how to do this and I am still confused.
Apple ID/ICoud:
We want to be able to monitor what they do, but do not want their devices linked to our emails/contacts/etc... Each kid has their own email account. So, from what I have read the best way to do this is to use our family Apple ID, but set them up with a separate iCloud account? Is this correct?
Reset/Restore/DFU:
To start fresh we have done multiple factory resets. I did one that someone said was a DFU and a plan ol' factory reset, etc... Not sure the difference. However, when I do that I get the "hello" screen and am able to start setting the phone up anew. However, when I go to set the phone up as an iPod I end with the same result.
So, here is what I am doing (tell me what I am doing wrong):
Hello Screen
Asks me to select language and selecting: English
Select Your Country or Region: United States
Choose a Wi-Fi Network: select my home wi-fi network
Enter password: entered my home wi-fi network password
Activiate iPhone - wants me to enter Apple ID and Passwordsays that this iphone is currently linked to an Apple ID (k*******@gmail.com). Sign in with the Apple ID that was used to set up this iPhone.
Location Services - I have enabled location services
Set Up iPhone
Set Up as New iPhone
Apple ID
Options are to sign in with your Apple ID or Create a Free Apple ID
Or I could "skip this step"
I signed in with my Apple ID
Terms and Conditions - Agree
iCloud - I can select either to use iCloud or Don't Use iCloud - I selected use iCloud
Find My iPhone - I can select either to use find my iPhone or to not - I selected use find my iphone
Once I do this it says iMessage and FaceTime and shows the following:
my email
my other child's cell phone number
and my husband's work phone number
This is where things do not make sense. I only want the phone set up with the current child's email address. Where did I go wrong?There are a number of Apple services: iMessage, FaceTime, iCloud, Game center, Find My iPad, etc.
Now, to share apps, music and books you need to have the same Apple ID:
iPad's Settings > iTunes & App Stores > Apple ID > Your purchasing Apple ID.
For the other service, your wife should have her own Apple ID.
All she needs is a valid e-mail address, apply Apple ID below:
https://appleid.apple.com
Here's a limk with useful tips: Note: It's also valid in IOS 6
iOS 5 & iCloud Tips: Sharing an Apple ID With Your Family -
I have the iPhone 5s. I synced it with my Mac and got all the old apps from my old phone. I was not able to update any of the apps on the old phone and they will not update on the new iPhone 5s either! What can I do?
Hey there rmflint,
It sounds like you are wanting to update the Apps that were synced over from your computer to your new iPhone 5s. If you are clicking Updates in the App Store in the bottom right corner, would you mind clarifying what happens when you are trying to update them?
App Store at a glance
http://help.apple.com/iphone/7/#/iph3dfd8c19
Thank you for using Apple Support Communities.
Take care,
Sterling -
Hi...i bought the new iphone 4 and would like to ask how can i transfer all my data from my old iphone to the new one? If I will do "synchronization" through itunes with the old phone and the plug in the new one will that be the case?
Follow the instructions in this article to transfer your info: iPhone: Transferring information from your current iPhone to a new iPhone
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I tried to update my old iPhone 3GS and is giving me a message that it can be activated. This is my old phone and it shouldn't have a line but I Still like to use it as an iPod. What can I do.
Activation issues are almost always the result of a device that has been hacked or jailbroken. If that is the case, no support can be provided here.
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My 4 year old daughter dropped my 3GS in the toilet tonight. Otterboxes are not waterproof in case you were wondering. : /
While my turned off phone is buried in a bag of rice, is it possible that I can take the now removed SIM card and put it in another 3GS for the interim? I have an other 3GS (my mom's old one that we use as an iTouch for the kids) on hand that is attached to my apple ID.
If this is possible, is it as simple as taking out the SIM card in my mom's old phone and replacing it with mine? And does this mess anything up when / if I'm able to salvage my toilet phone? Can I take the SIM card and simply put it back in my phone after having used it in the other one?
Thanks.Put the SIM in the other phone and Restore it from Backup in iTunes. If the old one revives reverse the process.
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will updating my iphone 5s from 7.1.2 to 8.2 lock it. my phone was initially locked.my friend brought it from usa.i gave a computer vendor rs 5000 and he said he will factory unlock the iphone.so it was unlocked in this way.its not software unlocked nor it is jailbraked.that vendor said that he will factory unlock it.wat i know is that there are some online sites which take some amount (equal to what i paid 50$ )and officially and factory unlock it
so can u plz help me regarding this issue
its working absolutely fine on 7.1.2i am from pakistan
my friend got it unlocked from hyderabad ,there the mobile guy assured us that he will factory unlock it for rs 5000.. he just took the imei number and in 3 days iphone 5s was unlocked. he didnt take the phone so i knew he didnt jailbreak it or did some hacking stuff .. i have the box with me too with all accessories.but my friend doesnt know which carrier to it was locked....as his friend gave it to him from usa
on reading problems on net i just stopped the update via wi fi.fearing it will be locked again :/
but i think its orignal carrieer was At&T -
I have around 1,000 photos on my old phone and I want to put them on my new phone without using a backup or iTunes, which would be the easiest way?
I was looking for something on the net, and i run into this post. Am not sure if you have found a soulution or not, anyways, if not here are some programs that i love and they show you every thing in your iPhone:
iFunBox, iBackupBot and DiskAid
am sure they will help you find what you want and then you can just copy them to your computer.
if you use Mac, iPhoto will import everything for you. -
hey guys, iv recently changed over from the 4 to the 5 and i have lost my 5. Luckily a few days ago i downloaded find my iPhone but when i log in it tracks my old phone and not the new one. I have logged in so i dont know why it wont connect. I'm really upset about lossing it, if anyone one knows how to fix the problem or another way of tracking my phone that would be great.
The iphone 5 can only be located if connected to a data or mobile network. If in Airplane mode or switched off, it can't be found.
Check this article for more info:
iCloud: Troubleshooting the Find My iPhone app -
I just purchased an Iphone 5. I'm trying to activate my new phone by using my Icloud account, however it's telling me there's nothing found. I'm looking at my old phone and it does show that Icloud is on. What can I do?
I recently had a 32gb iphone 4 I backed up the phone via cable to my pc and when I tried to sync the 16gb iphone 5 no apps synced and some other data as well there was an error message saying there is not enough room. there is plenty of room on the new phone for apps, is there any way i can access the photos and apps that are on my pc? I am mainly concerned about my photos. Do I have to buy a 32gb phone now?
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