I had final cut express 4 already installed on my new macbook but can't open it because it is asking for my serial number which is on the disc. I've put it in with and without dashes and dots and it won't accept it. What do I do?

I had final cut express 4 already installed on my new macbook pro at the shop but I'm trying to open it up and it wants my serial number. I've typed in the number on the disc labelled 'product serial number' but it won't accept it. The number has lots of dots and dashes in it and I've tried typing these as well, but to no avail. What can I do?

You do need the dashes.
Also double check that O & 0, I & 1 are not being confused.
The serial no. pretty much follows a three numbers then three letters approach.
Al

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Hi I have adobe CC for teams, a team member is having problems opening indesign we are being asked for a serial number, ive checked on our admin account and he is one our our registered 'members'. I wasnt the person who set this up originally so I'm a bit

Hi I have adobe CC for teams, a team member is having problems opening indesign we are being asked for a serial number, ive checked on our admin account and he is one our our registered 'members'. I wasn't the person who set this up originally so I'm a bit lost, i cant seem to find any serial numbers on the my account section and it seems we have no registered products? can you help?

Hi There,
We have checked the details of your team, all seat are assigned properly.
Now there are few details that we would need in a Private Message so that I can assist you appropriately.
Name of the user:
Email of the user:
Meanwhile, try the below mentioned links.
Creative Cloud applications ask for serial number
Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
[Note: Details that we need is critical, make sure you send them in via Private Message only.]
Thanks,
Atul Saini

Attempting to install cs6 on my windows 7 professional 32 bit laptop, ive downloaded it but when i go to install it it asks for my serial number which i put in but it sais it is a valid number but cannot find a qualifying product on this computer??? What

Attempting to install cs6 extended on my windows 7 professional 32 bit laptop, ive downloaded it but when i go to install it it asks for my serial number which i put in and then it tells me it is a valid number but cannot find a qualifying product on this computer?? What is the problem?

Normally you will be asked to provide the new prdouct serial number first, then when a qualifying version is not found you elect to provide that information and then select the version and provide its serial number. If this is not how things are flowing for you then you should contact Adobe support directly thru chat and get their help resolving it.
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

Does final cut express 4.0 work in new macbook bought in Oct 2013

I bought Final Cut Express 4.0 in 2008 and recently I bought a new MacBook Pro 15" around Oct 2013 and updated to Mavericks 10.9. I copied all the contents and apps from the old macbook to the new one and when using the Final Cut Express, it asked me for the serial number and when I tried to add it, it says serial not valid. What can I do to be able to use my Final Cut Express? Please any suggetions?

Three thoughts,
1. It is usually better to re-install pro apps (like FCE) from scratch instead of migrating them from an older Mac. If you migrated FCE from your old Mac, this could be the reason for the hiccup with the serial number.
2. The serial number is very long, and it's very easy to mistype a character. Try entering it again, being very careful typing and check the serial nubmer visually before you hit the enter key.
3. Keep in mind that FCE was discontinued in June 2011, even before Lion was released. It is no longer supported and there is no guarantee it will run, or run properly, on later versions of OS X including Mavericks. Users have had spotty success with it on Lion, Mt. Lion & Mavericks. YMMV.
Final Cut Pro X is the currently released & suported video editing app from Apple. You can download, install & try it out free for 30 days.

Most recent version already installed.....but can not open & use NM

I recently installed nM on my lap top so I can make the new printer print wirelessly...the desk top computer needs to have NM installed too. I downloaded it & then clicked "install" it tells me it is already installed....but will not open or start ordo anything.... any advice?
THX both machines are using XP. The desktop computer is connected to the router & the printer... the laptop can not find the printer... that is why I am trying NM... have used in the past & never a problem....

Try these following steps:
•open the C Drive
•open program files
•open Pure Networks folder
•open support folder
•double-click on serveme application
•right click on the Network Magic icon (w/c is found on the system tray) and select Stop NmService, once you have done this the ServeMe icon will turn red
•right-click on the Network Magic icon on the system tray and select Delete NetworkLib.xml
•right click on the same icon again and select “Force First Run”
•repeat all the steps above for all computers connected to the network
•restart all your computers connected to the network; this will restart the Network Magic service

I am being asked for a serial number when I install CS5

When I installed Creative Suite 5 Master it asked for a serial number, which I provided. Now it is asking me for a serial number upgrade? This is the master collection being installed for the first time, why is it telling me it can't find qualifying software to upgrade?

Branching to a separate discussion.
Jymjeo123 you will want to enter your previous qualifying version serial number. You can locate the serial numbers under your account at http://www.adobe.com/. For additional details please see Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

How do I install my Adobe Photoshop Elements Program? It keeps asking for a serial number ?

How do I install my new Adobe Photoshop Elements 11 Program to my computer? It keep asking for a serial number which I cannot find on the CD envelope or box.
How do set a screen name? Please help

To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html

Trying to install Elements 13 and it asks for a serial number. The instructions say the number should start with 1057 but there is no code on the disks, box or envelopes the disks came in that start with 1057. I cannot activate the software without this c

Trying to install Elements 13 and it asks for a serial number. The instructions say the number should start with 1057 but there is no code on the disks, box or envelopes the disks came in that start with 1057. I cannot activate the software without this code and it is a Christmas gift to my wife. HELP!

I had this problem. There are actually two boxes. The outside one with the photos and stuff and glued into it is another box containing the disks. That box has the serial number. Adobe was NO help with this as if no one else ever could not find it. I had to rip open the outer box.

I have been using final cut express for years and now want to switch to final cut studio 3. do I have to remove final cut express before installing final cut studio 3 or can I have them both installed at the same time on one computer?

I am using a macpro 12 core computer
I have been using final cut express for years and now want to switch to final cut studio 3. do I have to remove final cut express before installing final cut studio 3 or can I have them both installed at the same time on one computer?

You can have them both on the same computer as I and many others have done for years.
Just go ahead and install FCS 3 normally.
There will be absolutely no problems.

TS3528 What to do if Final Cut Express was installed after Aperture, on a new MaBook Pro Retina running OS X 10.7.4?

What to do if Final Cut Express was installed after Aperture, on a new MaBook Pro Retina running OS X 10.7.4?

Bear in mind 10.7 and FCE are not supported working together.
FCP X is the supported application for Lion.
Users find FCE can mostly work to not working at all with Lion.
You can dowmlaod a trial of FCP X from the App Store.
Al

Had final cut express 1-2-3 (doesn't matter) then i updated to fce4

had final cut express 1-2-3 (doesn't matter) then i updated to fce4, then the old livetype data didn't feel like working...

i mean when i updated the old data did not work on the new one... (i used the upgrade version if that helps with answering.)

My CS 6 is asking for a serial number and I already entered it twice. Is it due to me installing Adobe CC?

First off, my computer had to be wiped clean back in early January. All my programs was gone and that included my CS6 program. So I re-installed them. Then one day, I see this Adobe update and it had the Adobe Creative Cloud App. I think I did something stupid and I wanted to tryout not only the Lightroom version, but Photoshop CC as well. My CS6 already had a Photoshop on it. I thought it would be a separated (you know, a separated program on one side and the other one on one side) and not interfere with my CS6 program. Now it's asking for a serial number and whenever I input my serial number (oh by the way, I got CS6 through my school by online; so I got a non disc version) it saying my serial number experied. So here's my questions:
1. If I remove the Adobe CC app off my computer, would the cc versions of my CS6 programs go away?
2. How many time can you installed the non disc version of CS6?
3. Cont. from the first question; If I re install CS6 and uninstalled the CC app would that help?
I know I sound almost computer illiterate, but I need help with this issues. I am college student, and I can't afford one CS6 program, rather alone the whole CS6 and I really need that suite in order to complete my assignments while at home. What do I do?

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

I purchased a Logic Pro 9.1.6. from App Store and when I try to open it, it's asking for a serial number. That shouldn't happen, they told me on Applecare Professional Application Support. Once I had a "trial version" of Logic Pro 9.0.0. Does this matter?

I purchased a Logic Pro 9.1.6. from App Store and when I try to open it, it's asking for a serial number. That shouldn't happen, they told me on Applecare Professional Application Support. Once I had a "trial version" of Logic Pro 9.0.0. Does this matter?

ufo62 wrote:
Yep, there's versions and "versions". But I'm a poor, stupid guy and now I had my first chance to get The REAL Logic Pro. So please, if somebody could help me with that I would be grateful.
You would need to delete all of the Logic Audio related preference files, reciepts...etc, located in these folders.
~/Library/Preferences
Users/YourName/Library/Preferences
~/Library/Receipts
And possibly
~/Library/Applicationsupport/ProApps
I guess it's possibly safe to assume that all of the people posting on this board asking why the App Store version is requesting a serial have been using pirated software.

I cannot open my photoshop, its asking for a serial number. I do have one but it will not accept it. I've had this program for 5 years and this has never happened before.

I cannot open my photoshop. Its asking me for a serial number, which I already have. However, it will not accept my serial number. I've had this program for 5 years and this has never happened.

If your Creative Suite version is #3 through 6, you might try running the CS Cleaner Tools in preparation for a re-install.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
If you have a legacy version, it may be that the activation servers for your product are no longer available.
Nancy O.

I am trying to install Lightroom and I am OK until it asks for a serial number. I purchased Lightroom from B&H and the have entered the seal number on the the B&H invoice. Nothing happens, not all the entry boxes are filled with the serial number that was

I am trying to install Lightroom and I am OK until it asks for a serial number. I purchased Lightroom from B&H and the have entered the seal number on the the B&H invoice. Nothing happens, not all the entry boxes are filled with the serial number that was provided by B&H. I looked for a serial number on and in the box it came in, nada. Need a bit of help here, what can I do?
RJ@

Try to connect on Live chat one more time.
Still not connected , better to contact Adobe Phone Support
Click on Phone option and check once :
Contact Customer Care

I had final cut express 4 already installed on my new macbook but can't open it because it is asking for my serial number which is on the disc. I've put it in with and without dashes and dots and it won't accept it. What do I do?

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