I have just rented a film through my Apple TV (2) which I cannot play, The screen says "HDCP is not supported by your HDMI connection". What am I supposed to do about this?

I have just rented a film through my Apple TV (2) which I cannot play. The screen says "HDCP is not supported by your HDMI connection." What am I supposed to do about this? Thanks in anticipation.

Welcome to the Apple Community.
HDCP is copy protection built into iTunes video content, the Apple TV requires all devices to be HDCP compatible before it will send HDCP content to them. In simplistic terms the Apple TV asks the TV if the signal it will send can be recorded, if it gets the right answer it will send the signal, if it doesn't receive a reply it won't.
Your problem may be one of unsupported equipment or may simply be an error. You could start by checking if your TV is HDCP compliant. If it is the problem might be cabling or another device (such as a receiver) between the Apple TV and TV, it may also just be a glitch which might be resolved by a simple restart.

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I cannot play rented movies from i tunes and netflix theres always a plug on my tv screen "This content requires HDCP for playback." HDCP isn't support by your HDMI connection.

I rented twice already in my ITUNE movies but can't watch thru Apple TV just of this issue" This content requires HDCP for playback.
Pls response to this issue.

unplug tele power lead for 10 seconds, then try again. Worked for me.

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I just rented a film using my apple TV and was then asked to enter a code - which I haven't been asked for in long time. I have forgotten the code. Any quick solutions to the problem?

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Hello anetsa
It sounds like you have restrictions setup on your Apple TV. If you do not know your passcode to unlock it, then you will need to restore your Apple TV. Check out the articles below for more information about Restrictions as well as restoring your Apple TV.
Apple TV: Understanding Restrictions (parental controls)
http://support.apple.com/kb/HT200198
Apple TV (2nd and 3rd generation): Restoring your Apple TV
http://support.apple.com/kb/HT4367
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I have just rented a film and clicked the menu button instead of pause. When I go back to the film to rent again it says I have already rented this go to settings and check for downloads. But there is no download option in settings?

I have just rented a film and clicked the menu button instead of pause. When I go back to the film to rent again it says I have already rented this go to settings and check for downloads. But there is no download option in settings?

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HT1657 hi ! just rented a movie through an apple tv and it stopped, i cant get it back and when go to check rentals its like in process and nothing is hapening still in process, why is that? can u fix it?

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Mr. Churchill - First, to answer your last questions:
Yes, the movie is fully downloaded, all 3.69 GBs.
No the Apple TV has 127.5 GBs of its 144.63 GBs free.
Second, I tried turning the Time Capsule WiFi rounter and Apple TV off (for at least two or three minutes, not the usual 10 seconds recommended) and I still could not move the movie.
Third, I severed the link and set it up again re-synced all 5,103 items back and still when I move the movies to the Apple TV box and Apply it, after 35 seconds it stops the sync and moves it back the the Rented Movies box.
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Fletsch
Re: Rental Movies not showing up on Apple TV
Mar 4, 2008 1:58 PM (in response to Mark_Mac)
there are three possibilities: you have not upgraded to version 2.0 or in Summary on the ATV device in iTunes, you should look whether you have it set up to only sync or otherwise disables movie syncing, or you have not paired your Mac to the ATV (on your tv, settings/computers/connect to itunes library - not shared library)
MacMini core duo, Mac OS X (10.4.8)
Or is it something else?

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I just rented 2 movies on my Apple TV and now I am getting the message, "Your Apple TV is not authorized to play this content". Now I have 2 Apple TV's and they both are saying the same thing. Yes, I have done reset, restore, etc. but nothing! Frustrated & out $10.
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Good call!! Thanks a million. Glad I asked & thanks for the quick response. I was getting frustrated. Thanks again!!!!!

I just rented 2 movies on my Apple TV and now I am getting the message, "Your Apple TV is not authorized to play this content". Now I have 2 Apple TV's and they both are saying the same thing. Yes, I have done reset, restore, etc. but nothing!

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Good call!! Thanks a million. Glad I asked & thanks for the quick response. I was getting frustrated. Thanks again!!!!!

When scrolling vertically there is an horizontal line which causes distorsion of the screen. I do not have noticed such concern on my iMac or on my macbook. What happen with the macpro ?

When scrolling vertically there is an horizontal line which causes distorsion of the screen. I do not have noticed such concern on my iMac or on my macbook. What happen with the macpro ?

MacPro bought in 2010
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MacBookPro7,1
Intel Core 2 Duo
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Nombre total de cœurs :          2
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Mémoire :          4 Go
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Version de la ROM de démarrage :          MBP71.0039.B0B
Version SMC (système) :          1.62f6
Numéro de série (système) :          W804853GATP
UUID du matériel :          716CB476-983B-5C43-B363-988FB608C01C
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Mac OS X 10.6.7 (10J869)
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Video DIsplay Card
NVIDIA GeForce 320M :
Jeu de composants :          NVIDIA GeForce 320M
Type :          Processeur graphique (GPU)
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VRAM (totale) :          256 Mo
Fournisseur :          NVIDIA (0x10de)
Identifiant du périphérique :          0x08a0
Identifiant de révision :          0x00a2
Révision de la ROM :          3533
Moniteurs :
LCD couleur :
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État du miroir :          Miroir matériel
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Intégré :          Oui
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Thanks

I have purchased an Ambient Content movie. It successfully downloaded to my Itunes library. It did a sync with my Apple TV. whn I try to play the movie, I get a message that states, Your Apple TV is not aurthorized to play this content.

I have purchased an Ambient Content movie. It successfully downloaded to my Itunes library. It did a sync with my Apple TV. whn I try to play the movie, I get a message that states, Your Apple TV is not aurthorized to play this content. My questions are why is the Apple TV not aurthorized to play the content, and what do I have to do to aurthorize it.
Thanks,
Glenn

Welcome to the Apple Community.
Try de/re authorising your computer.

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I have just rented a film and it is saying 2 hours before we can watch it why?

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AppleTV rentals are fixed size.
For a given SD/HD quality you therefore need a minimum internet speed to play near instantly:
SD 2.5 Mbps
720p HD 6 Mbps
1080p HD 8 Mbps
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AC

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define 'perfect broadband'
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I have just rented a film through my Apple TV (2) which I cannot play, The screen says "HDCP is not supported by your HDMI connection". What am I supposed to do about this?

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